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Over-Engineering 101: Seems that the fancier-and more European-the car, the less reliable it is
Forbes Magazine via Yahoo! ^ | December 9, 2004 | Jonathan Fahey

Posted on 12/26/2004 4:36:26 PM PST by Brilliant

The price of unreliability is getting outrageous. If you want to buy what Consumer Reports has determined will be the least reliable sedan available in the U.S., you're going to have to shell out between $75,000 and $125,000. That's because the dubious honor went to a car Consumer Reports also calls "sumptuous," "quiet and luxurious" and "a delight to drive": the Mercedes-Benz S-Class.

Mercedes-Benz (a division of DaimlerChrysler) has been struggling with quality problems over the last few years. But the rest of the list of the least reliable sedans reads like the valet lot of a Davos hotel at convention time. Ten of the 11 are European-made and include some of the most celebrated and technologically advanced sedans on the market, including 3 Mercedes-Benz models, 2 BMWs and 2 Jaguars (see table). The average price: $51,000, compared with an average price of $32,000 for the mostly Japanese vehicles on the list of most reliable sedans.

The problems, says David Champion, a former Land Rover and Nissan engineer who runs the auto testing program for Consumer Reports, are electronic. "The engineers have gone a little wild," he says. "They've put in every bell and whistle that they think of, and sometimes they don't have the attention to detail to make these systems work."

The Mercedes-Benz S-Class has a computer-driven suspension system that reduces body roll as the vehicle whips around a corner. It has cruise control that automatically slows the car down if it gets too close to another car. Its seats are adjustable 14 ways, and they are ventilated by a system that uses eight fans to whisk away perspiration.

But drivers who responded to Consumer Reports' surveys cited "serious" problems with the vehicles' electrical systems, power equipment and accessories. The S430 Consumer Reports used for its own test came with a broken "back" button on the navigation system. One small mistake in entering a destination address made the system unusable.

Mercedes-Benz doesn't believe there's a problem, saying in a statement: "The data utilized by Consumer Reports is volunteered by [Consumer Reports] readers, not verified, and does not correlate to our own data or that of other surveys." In recent J.D. Power and Associates studies Mercedes-Benz scored better than the industry average for initial quality but worse than the industry average for longer-term dependability.

BMW says it has fixed the problems with its 7 Series-but not by making the vehicles any simpler. "People drive our cars because they're sophisticated," says spokesman David Buchko. "Our goal is not to take stuff out of the car but to make what's in the car as reliable as possible." Sales of the high-end sedans for both BMW and Mercedes-Benz are suffering. Through the end of October, 7 Series sales were down 19% from 2003 and S-Class sales were off 12%.


TOPICS: Business/Economy; Foreign Affairs
KEYWORDS: autos; autoshop; bmw; cars; eu; mercedes; trade
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To: Brilliant

Avoid cars made in socialist countries such as Germany. Also avoid Nissan, which is controlled by the French Renault. Avoid Michelin.


21 posted on 12/26/2004 5:16:55 PM PST by foofoopowder
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To: FreedomPoster
Others will likely be puzzled.

Not I. When I was in the Army at Ft. Bliss, TX in the 70's, I would moonlight as a mechanic at one of the the few sports car shops in town. Mostly MG's and Jags, but the occasional Ferrari or Maserati on a foolish road trip from L.A. to somewhere in Texas. No Merc's. Made me appreciate Chevy's until the '80's.

22 posted on 12/26/2004 5:17:04 PM PST by elbucko (Feral Republican)
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To: Caipirabob

The great thing is it's got the luxury too, in addition to the great quality!


23 posted on 12/26/2004 5:17:25 PM PST by krakath
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Comment #24 Removed by Moderator

To: conservlib
You mean it vents your farts out on the poor French?

Cut the cheese on the French?

25 posted on 12/26/2004 5:19:50 PM PST by Doctor Raoul ( ----- HERTZ: We're #1 ----- AVIS: We're #2 We Try Harder ----- CBS: We're #3 We LIE Harder)
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To: Brilliant
Mrs.L's pre-owned, "certified", Sedan de Ville is a joy to drive, plus the 28MPG is nice at fill-up time.

If she didn't have to have want a full-sized rig, she would be in a rice-burner also...prolly a Maxima.

26 posted on 12/26/2004 5:27:24 PM PST by lodwick
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To: foofoopowder

Michelin makes a lot of fine tires in South Carolina. I don't give a damn that they're French-owned. The Pilot Sport All-Season is just a superior tire, especially in the wet, and my family rides on them.


27 posted on 12/26/2004 5:29:30 PM PST by FreedomPoster
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To: tuckunderbreak

There's a lot of truth to that. They had superior, higher performance, but less reliable and less numerous, tanks, as compared to the U.S. and Soviet models.


28 posted on 12/26/2004 5:31:04 PM PST by FreedomPoster
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To: Brilliant

The Mercedes I owned was the biggest POS ever.

It'd've been cheaper to have had a mistress.

Now the happy owner of an affordable, reliable Toyota (but no mistress).


29 posted on 12/26/2004 5:32:57 PM PST by martin_fierro (Hines Ward is my son! OK, not really, but it'd be nice.)
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Comment #30 Removed by Moderator

To: Brilliant
I'm driving a 99 Ford. "Luxury" is not in my dictionary. The purpose of a car is to get you from point A to point B. I'll squirrel the savings away for retirement.

So do I..A perfectly good, disposable 99 Taurus..I have a long commute. It is an unremarkable, solid, reliable car that I can park anywhere, with decent economy (~30mpg), and reasonable acceleration.

It's my WIFE who has the Jaguar Problem. In fairness, I spend about the same amount of time working on each. (The Ford gets a LOT more miles on it, and the language is MUCH worse under the hood of the Jag.)

Time for the "Lucas, Prince of Darkness" jokes. Nothing ever serious, just "Being pecked to death by ducks"..loose connectors and onboard computers that really NEED to talk to each other.

Never had a Mercedes. I like things that were put together by people who speak some approximation of my language. It makes reading the manuals easier.

31 posted on 12/26/2004 5:37:34 PM PST by Gorzaloon
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To: Kolokotronis
Santa just brought a BMW X5 .... 10 days and counting .... I love it

.

32 posted on 12/26/2004 5:38:51 PM PST by Elle Bee
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To: foofoopowder
My "German" VW was made with Brazilian parts and assembled in Mexico with a Polish-built engine.

My American Ford was built in Canada, as was my wife's old Ford. Her current Ford might actually be assembled in the US, but the parts seems to speak Spanish.

Boggles the mind thinking about it.
33 posted on 12/26/2004 5:40:10 PM PST by Salo
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To: Brilliant

I test drove used BMW's (700 series), Mercedes-benz (500 series) and Mercury Grand Marquis.

They were all between 5-10 years old. The 95 Grand Marquis was the superior car.

It was solid, quiet ( no rattling, no loose switches etc) and handled beautifully. Lots of power.

It was definitely better, and far simpler.

Keep It Simple.


34 posted on 12/26/2004 5:40:40 PM PST by Mark Felton (We are free because we are Christian. There is no other reason.)
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To: Gorzaloon

Maintainability and Reliability go hand-in-hand with availability.


35 posted on 12/26/2004 5:40:40 PM PST by NY Attitude
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To: Gorzaloon
On a somewhat tangential topic, we took a little drive down the PCH to Laguna Beach this afternoon for lunch. We do this quite frequently, and because the PCH goes right through the heart of Newport Beach (ie The OC, Arrested Development, et al) you normally see a lot of nice cars.

But today was different: I must have seen at least 20 Ferraris (the new ones), a handful of the super-charged convertible Bentleys and a smattering of Lambos and other exoctics. (Porsches don't even seem to rate anymore.) Maybe it's the economy or maybe it's getting near the end of the year for tax write-off purposes, but it was interesting seeing so many on parade.

And oh, by the way, Newport Beach is probably 75%+ Bush country. The Hollywood libs hate it.

36 posted on 12/26/2004 5:45:59 PM PST by lemura
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To: Brilliant

High-volume production is conducive to quality. The more expense the car, the lower the volume and, statistically perhaps, the lower the quality.


37 posted on 12/26/2004 5:48:24 PM PST by Tax Government (Boycott and defeat the Legacy Media. Become a monthly contributor to FR.)
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To: Gorzaloon

Yeah, that's what I've got too. '99 Taurus. They say that the foreign nameplates have less trouble. Since I've always bought American, I can't say for myself. I've never had any really serious trouble, though, despite 30 years of experience with the American vehicles. I always get the extended warranty. I feel like the manufacturer ought to have an incentive to build a more reliable car. I give it to them. I can't work on the cars they make nowadays. Too complicated.


38 posted on 12/26/2004 5:53:00 PM PST by Brilliant
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To: Cicero
my condolences on owning a DELL.

our department went through a "DELL" phase and has a half dozen broken laptops just out of warranty for its effort -- cheap from keyboard feel to LCD screen to battery charger to ergonometrics. what junk!

we went to refurbished IBM laptops and not one has failed in three years...

39 posted on 12/26/2004 5:58:41 PM PST by chilepepper (The map is not the territory -- Alfred Korzybski)
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To: Brilliant

Everybody is strugling with quality problems

They all think Computer Aided Design and computer controls are are wonderful

Cars were easier to fix and more reliable pre computer anything


40 posted on 12/26/2004 6:03:28 PM PST by uncbob
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