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Using the Delphi Technique to Achieve Consensus [or How the Left builds consensus]
Eagle Forum ^ | November 1998 | Lynn Stuter

Posted on 12/07/2006 9:39:55 AM PST by Antoninus

The Delphi Technique and consensus building are both founded in the same principle - the Hegelian dialectic of thesis, antithesis, and synthesis, with synthesis becoming the new thesis. The goal is a continual evolution to "oneness of mind" (consensus means solidarity of belief) -the collective mind, the wholistic society, the wholistic earth, etc. In thesis and antithesis, opinions or views are presented on a subject to establish views and opposing views. In synthesis, opposites are brought together to form the new thesis. All participants in the process are then to accept ownership of the new thesis and support it, changing their views to align with the new thesis. Through a continual process of evolution, "oneness of mind" will supposedly occur.

In group settings, the Delphi Technique is an unethical method of achieving consensus on controversial topics. It requires well-trained professionals, known as "facilitators" or "change agents," who deliberately escalate tension among group members, pitting one faction against another to make a preordained viewpoint appear "sensible," while making opposing views appear ridiculous.

In her book Educating for the New World Order, author and educator Beverly Eakman makes numerous references to the need of those in power to preserve the illusion that there is "community participation in decision-making processes, while in fact lay citizens are being squeezed out."

The setting or type of group is immaterial for the success of the technique. The point is that, when people are in groups that tend to share a particular knowledge base, they display certain identifiable characteristics, known as group dynamics, which allows the facilitator to apply the basic strategy.

The facilitators or change agents encourage each person in a group to express concerns about the programs, projects, or policies in question. They listen attentively, elicit input from group members, form "task forces," urge participants to make lists, and in going through these motions, learn about each member of a group. They are trained to identify the "leaders," the "loud mouths," the "weak or non-committal members," and those who are apt to change sides frequently during an argument.

Suddenly, the amiable facilitators become professional agitators and "devil's advocates." Using the "divide and conquer" principle, they manipulate one opinion against another, making those who are out of step appear "ridiculous, unknowledgeable, inarticulate, or dogmatic." They attempt to anger certain participants, thereby accelerating tensions. The facilitators are well trained in psychological manipulation. They are able to predict the reactions of each member in a group. Individuals in opposition to the desired policy or program will be shut out.

The Delphi Technique works. It is very effective with parents, teachers, school children, and community groups. The "targets" rarely, if ever, realize that they are being manipulated. If they do suspect what is happening, they do not know how to end the process. The facilitator seeks to polarize the group in order to become an accepted member of the group and of the process. The desired idea is then placed on the table and individual opinions are sought during discussion. Soon, associates from the divided group begin to adopt the idea as if it were their own, and they pressure the entire group to accept their proposition.

How the Delphi Technique Works

Consistent use of this technique to control public participation in our political system is causing alarm among people who cherish the form of government established by our Founding Fathers. Efforts in education and other areas have brought the emerging picture into focus.

In the not-too-distant past, the city of Spokane, in Washington state, hired a consultant to the tune of $47,000 to facilitate the direction of city government. This development brought a hue and cry from the local population. The ensuing course of action holds an eerie similarity to what is happening in education reform. A newspaper editorial described how groups of disenfranchised citizens were brought together to "discuss" what they felt needed to be changed at the local government level. A compilation of the outcomes of those "discussions" influenced the writing of the city/county charter.

That sounds innocuous. But what actually happened in Spokane is happening in communities and school districts all across the country. Let's review the process that occurs in these meetings.

First, a facilitator is hired. While his job is supposedly neutral and non-judgmental, the opposite is actually true. The facilitator is there to direct the meeting to a preset conclusion.

The facilitator begins by working the crowd to establish a good-guy-bad-guy scenario. Anyone disagreeing with the facilitator must be made to appear as the bad guy, with the facilitator appearing as the good guy. To accomplish this, the facilitator seeks out those who disagree and makes them look foolish, inept, or aggressive, which sends a clear message to the rest of the audience that, if they don't want the same treatment, they must keep quiet. When the opposition has been identified and alienated, the facilitator becomes the good guy - a friend - and the agenda and direction of the meeting are established without the audience ever realizing what has happened.

Next, the attendees are broken up into smaller groups of seven or eight people. Each group has its own facilitator. The group facilitators steer participants to discuss preset issues, employing the same tactics as the lead facilitator.

Participants are encouraged to put their ideas and disagreements on paper, with the results to be compiled later. Who does the compiling? If you ask participants, you typically hear: "Those running the meeting compiled the results." Oh-h! The next question is: "How do you know that what you wrote on your sheet of paper was incorporated into the final outcome?" The typical answer is: "Well, I've wondered about that, because what I wrote doesn't seem to be reflected. I guess my views were in the minority."

That is the crux of the situation. If 50 people write down their ideas individually, to be compiled later into a final outcome, no one knows what anyone else has written. That the final outcome of such a meeting reflects anyone's input at all is highly questionable, and the same holds true when the facilitator records the group's comments on paper. But participants in these types of meetings usually don't question the process.

Why hold such meetings at all if the outcomes are already established? The answer is because it is imperative for the acceptance of the School-to-Work agenda, or the environmental agenda, or whatever the agenda, that ordinary people assume ownership of the preset outcomes. If people believe an idea is theirs, they'll support it. If they believe an idea is being forced on them, they'll resist.

The Delphi Technique is being used very effectively to change our government from a representative form in which elected individuals represent the people, to a "participatory democracy" in which citizens selected at large are facilitated into ownership of preset outcomes. These citizens believe that their input is important to the result, whereas the reality is that the outcome was already established by people not apparent to the participants.

How to Diffuse the Delphi Technique

Three steps can diffuse the Delphi Technique as facilitators attempt to steer a meeting in a specific direction.

Always be charming, courteous, and pleasant. Smile. Moderate your voice so as not to come across as belligerent or aggressive.

Stay focused. If possible, jot down your thoughts or questions. When facilitators are asked questions they don't want to answer, they often digress from the issue that was raised and try instead to put the questioner on the defensive. Do not fall for this tactic. Courteously bring the facilitator back to your original question. If he rephrases it so that it becomes an accusatory statement (a popular tactic), simply say, "That is not what I asked. What I asked was . . ." and repeat your question.

Be persistent. If putting you on the defensive doesn't work, facilitators often resort to long monologues that drag on for several minutes. During that time, the group usually forgets the question that was asked, which is the intent. Let the facilitator finish. Then with polite persistence state: "But you didn't answer my question. My question was . . ." and repeat your question.

Never become angry under any circumstances. Anger directed at the facilitator will immediately make the facilitator the victim. This defeats the purpose. The goal of facilitators is to make the majority of the group members like them, and to alienate anyone who might pose a threat to the realization of their agenda. People with firm, fixed beliefs, who are not afraid to stand up for what they believe in, are obvious threats. If a participant becomes a victim, the facilitator loses face and favor with the crowd. This is why crowds are broken up into groups of seven or eight, and why objections are written on paper rather than voiced aloud where they can be open to public discussion and debate. It's called crowd control.

At a meeting, have two or three people who know the Delphi Technique dispersed through the crowd so that, when the facilitator digresses from a question, they can stand up and politely say: "But you didn't answer that lady/gentleman's question." Even if the facilitator suspects certain group members are working together, he will not want to alienate the crowd by making accusations. Occasionally, it takes only one incident of this type for the crowd to figure out what's going on.

Establish a plan of action before a meeting. Everyone on your team should know his part. Later, analyze what went right, what went wrong and why, and what needs to happen the next time. Never strategize during a meeting.

A popular tactic of facilitators, if a session is meeting with resistance, is to call a recess. During the recess, the facilitator and his spotters (people who observe the crowd during the course of a meeting) watch the crowd to see who congregates where, especially those who have offered resistance. If the resistors congregate in one place, a spotter will gravitate to that group and join in the conversation, reporting what was said to the facilitator. When the meeting resumes, the facilitator will steer clear of the resistors. Do not congregate. Instead gravitate to where the facilitators or spotters are. Stay away from your team members.

This strategy also works in a face-to-face, one-on-one meeting with anyone trained to use the Delphi Technique.

Lynn Stuter is an education researcher in Washington state. Her web site address is www.learn-usa.com/.


TOPICS: Culture/Society; Government; Philosophy
KEYWORDS: brainwashing; consensusbuilding; delphi; delphitechnique; grouppsychology; hegeliandialectic; visioning
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To: Antoninus
"..Considering the number of non-cons, barely-cons and liberal-cons that have appeared on FR recently, and the number of Rudy boosters..."

Have we been infiltrated at FR? ... Definitely.

Because of the sheer numbers, it's hard for Free Republic to be our exclusive hide-a-way. Before we can expose, confront, and defeat a corrupted idea, It can be helpful to learn the ways of the enemy. {"My people perish for lack of knowledge."}

I can be a very slow thinker. What better way to sharpen one's skills than a written forum where there is time to review and ponder upon points and counter-points??

Also, thanks for posting this. I've been "Delphied" before, too.

61 posted on 12/07/2006 6:36:46 PM PST by labette (Give love to many and trust to few. Always paddle your own canoe.)
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To: Gaffer; jimrob
There are a number of infiltrators on this board who masquerade as 'questioning' conservatives purely aiming to divide us and to get each other to fight with each other. They're probing to find out what works, what doesn't, what makes us fight amongst ourselves and which of their lies will work.It is very subtle and, now, they will be 'funded' to maintain this strategy throughout the next election at which time they won't need it anymore because they will have all three branches.

Worth repeating.

I'm sure the boss is aware of this stuff, but I'm pinging him anyway.
62 posted on 12/07/2006 8:19:55 PM PST by Antoninus (Rudy as nominee = President Hillary. Why else do you think the media love him?)
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To: Gaffer

They're called seminar posters and DUmmy trolls.


63 posted on 12/07/2006 8:20:53 PM PST by darkangel82 (Everyone has the right to be an idiot, but on DU they abuse the privilege.)
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To: Billthedrill
Many thanks for a fascinating reply. I have long held that critical thinking bears the same relationship to Critical Thinking as libertarian does to Libertarian. If it's certified and wrapped in a package it probably isn't entirely the real thing.

Critical Thinking is just like every other phony term that has emerged from Marxist academia. It's double-speak and accomplishes the exact opposite of what it appears to mean when applied in the "proper" fashion.
64 posted on 12/07/2006 8:21:36 PM PST by Antoninus (Rudy as nominee = President Hillary. Why else do you think the media love him?)
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To: Tired of Taxes
I live in NJ. Yes, the way they handled the McGreevey story was absolutely amazing. He knew exactly what speech to deliver to garner sympathy. The Democrats are very talented at being spin doctors.

I wasn't evern referring to the speech. That was disgrace enough. I was referring more to the way the media played it. I remember one newscast in my area where they were "gauging public reaction" and they had one vox pop after another saying, "Hey, it's no big deal. Too bad he resigned."

I think I literally threw my shoe at the TV that night.
65 posted on 12/07/2006 8:24:12 PM PST by Antoninus (Rudy as nominee = President Hillary. Why else do you think the media love him?)
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To: Antoninus

These are old ideas - ancient mind control techniques. Leftist would rather use them than have an open and honest debate. In essence, they cheat. But the hints on how to work against the set organizations are excellent. A book on how to fight totalitarians is in here somewhere...


66 posted on 12/07/2006 8:35:22 PM PST by GOPJ (Male homosexuality-worse for your health than sugar, transfats, obesity, and SUV's together.)
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To: Antoninus

thanks for posting.


67 posted on 12/07/2006 9:00:54 PM PST by KOZ.
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To: Antoninus
... known as "facilitators" or "change agents," ...

They're fifth columnists and agent provocateurs. I call the California 'facilitators' the ilk herd. I like my analogy. They've got a couple of bulls and a few cows, and one confused cow who wants to be a bull. The rest are just the herd, too dim to realize they are just followers, encouraged because they help the division.

Thanks for the thread, the more people who realize that there really are 'facilitators' the better off we will be.

68 posted on 12/07/2006 9:55:08 PM PST by 68 grunt (3/1 India, 3rd, 68-69, 0311)
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To: Canticle_of_Deborah
Certain religion forum posters come to mind?

True, and your question deserves my Bingo of the week.
Image Hosted by ImageShack.us

69 posted on 12/08/2006 6:51:53 AM PST by vox_freedom (Matthew 5:37 But let your speech be yea, yea: no, no)
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To: 68 grunt
Thanks for the thread, the more people who realize that there really are 'facilitators' the better off we will be.

That was the point. Hopefully lots of people will read this and think twice about some of the more obnoxious posters on FR.

I notice that I haven't seen any of the most egregious offenders on this thread....
70 posted on 12/08/2006 8:36:53 AM PST by Antoninus ("Dealing with the pampered and effeminate Americans will be easy." --Osama bin Laden)
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To: Antoninus
Excellent link.

C.S. Lewis made reference to this technique (though not by this name) in his novel That Hideous Strength:

"Both, honey, both," said Miss Hardcastle. "Don't you understand anything? Isn't is absolutely essential to keep a fierce Left and a fierce Right, both on their toees and each terrified of the other? That's how we get things done. Any oppostition...is represented as a Left Racket in the Right papers and Right racket in the left papers. If it's properly done, you get each side outbidding the other in support of us -- to refute the enemy slanders. Of course we're non-political. The real power always is."

Cheers!

71 posted on 12/08/2006 9:51:12 PM PST by grey_whiskers (The opinions are solely those of the author and are subject to change without notice.)
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To: Antoninus

Bump for a good post and a good read. I have heard radio shows wherein this technique was discussed but it's good to have a refresher course.


72 posted on 12/08/2006 11:26:42 PM PST by Colorado Buckeye (It's the culture stupid!)
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To: Wormwood
"Living in Clearwater, all I can say is that the technique is misnamed. The "Hubbard Technique" seems more appropriate."

I agree. We have used Group Multi-voting for years in Quality Assurance or Process Improvement to focus on a target area worth pursuing. That was done with ideas contributed to the floor and documented by a peer for a short discussion and Multi-voting to reach consensus. A hidden ballot destroys the group participation and consensus.

The Delphi Technique's isn't supposed to be used in a group dynamic. The PMI definition specifically states that it should have an anonymous response.

Delphi Technique:

An information gathering technique used as a way to reach a consensus of experts on a subject. Experts on the subject participate in this technique anonymously. A facilitator uses a questionnaire to solicit ideas about the important project points related to the subject. The responses are summarized and are then recirculated to the experts for further comment. Consensus may be reached in a few rounds of this process. The Delphi technique helps reduce bias in the data and keeps any one person from having undue influence on the outcome.

In a face-to-face group this whole purpose of focused information gathering with less bias is corrupted.

The evil here appears to be in the contract facilitator that is simply dancing with those that brought him to the dance.

73 posted on 12/08/2006 11:39:28 PM PST by higgmeister (In the Shadow of The Big Chicken!)
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To: Antoninus
Book mark.

My wife recently ran into this in one of her groups at school (she is a teacher). They are tying to work around the no child left behind law, and were using the Delphi method to reach "consensus".

Unfortunately, many of the teachers in the room were familiar with what was going on and turned the tables on the presenter. It sounded pretty funny.
74 posted on 01/18/2007 11:21:25 AM PST by redgolum ("God is dead" -- Nietzsche. "Nietzsche is dead" -- God.)
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To: Antoninus
bump for reference later .

I've seen this in action in the zoning and planning process.
I couldn't put my finger on it but I knew it was happening.

thanks for the info
75 posted on 02/11/2007 5:25:05 AM PST by THEUPMAN (####### comment deleted by moderator)
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To: Antoninus

Bump...you're right. One of the key points is to see "who congregates where". The Rudy supporters are regulars on other policy threads where they typically take up the banner for liberal positions (pro-gay, pro-illegal immigration, etc).


76 posted on 02/11/2007 8:38:29 AM PST by Old_Mil (http://www.gohunter08.com/)
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To: Old_Mil

btt


77 posted on 02/11/2007 12:44:12 PM PST by Crawdad (I cried because I had no shoes, until I met a man who had no class.)
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To: Ladysmith
Once you're aware of it, this technique is really obvious when others use it.

Can you say "Public Education?"

78 posted on 02/11/2007 6:35:09 PM PST by itsahoot (The GOP did nothing about immigration, immigration did something about the GOP (As Predicted))
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To: Antoninus
Interesting.

Will incorporate into my 'toolbox'...

79 posted on 01/03/2011 4:19:23 PM PST by DBeers (†)
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