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Is Your Mechanic Cheating? (Video: California Jiffy Lube Mechanics Caught Lying on Tape!)
KNBC ^ | 4/21/06 | Joel Grover and Matt Goldberg

Posted on 07/19/2007 3:30:58 PM PDT by Recovering_Democrat

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To: kingu
he only reason to use any of the quick lube style places is to get your oil changed.

Not even that. They solidly rip you off. If I have to drive an extra 10 miles I will do it, but I will only get my oil changed at WalMart Tire & Lube.

21 posted on 07/19/2007 3:54:14 PM PDT by HarmlessLovableFuzzball
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To: kingu

I only use Mobil-1 10w-30 synthetic so it makes a big difference.


22 posted on 07/19/2007 3:55:03 PM PDT by HarmlessLovableFuzzball
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To: RedQuill

I watch my tires being rotated. But then it’s free anyway since I buy all my tires from the same place.


23 posted on 07/19/2007 3:56:32 PM PDT by saganite (Billions and billions and billions----and that's just the NASA budget!)
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To: discostu

If you are familiar with ‘Just Brakes’..their advertised rate as visible from the road is $99 for a brake job — shoes, pads..whatever. When all was said and done and the keys handed to me, I was a good six hundred dollars poorer.


24 posted on 07/19/2007 3:57:53 PM PDT by HarmlessLovableFuzzball
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To: The Worthless Miracle

A lot of it depends on the size of your engine/ oil pan too, when I changed from a 92 Sentra to an 04 my oil changes went up in price, then the overall oil price increased and my oil changes got more expensive again. I don’t know about more fun, I did an oil change once, blech.


25 posted on 07/19/2007 3:59:09 PM PDT by discostu (indecision may or may not be my biggest problem)
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To: Recovering_Democrat
I've used JL many times. I've never had them not take no for an answer when they've tried to upsell me, nor have I have I been asked to leave the shop floor when I've hung around to watch what they were doing.

I was just there Saturday and the manager honored an expired coupon for a FREE oil change for another customer.

AND NO I am not a Jiffy Lube Franchisee. (:^D)

26 posted on 07/19/2007 3:59:57 PM PDT by bikerMD (Beware, the light at the end of the tunnel may be a muzzle flash.)
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To: RedQuill

Many years ago, I took my car to this place called “All Tune and Lube” for an oil change, and they ended up charging me for “replacing a bad spark plug wire” (WTF???)...and they put this blue wire in there that didn’t even match the others, and was way too long...it ended up flopping onto the exhaust manifold and melting...what a bunch of morons.

Needless to say I never went back there, and told everyone I knew to never go there.

I do take special delight in busting fraudsters like that nowadays...it’s great to watch them squirm like the little worms they are.


27 posted on 07/19/2007 4:00:12 PM PDT by TampaDude (Do not taunt Happy Fun Ball.)
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To: The Worthless Miracle

The problem is there are way too many people who wouldn’t lower themselves to getting their hands dirty and doing the menial work. If they’re that snooty, well, they’re taking their chances. They can’t complain when it happens, then.

OTOH, there are some old people just not capable of doing that kind of thing themselves, but they should be going to their own mechanic and having him look at the stuff while he’s under the hood anyway.


28 posted on 07/19/2007 4:01:36 PM PDT by metmom (Welfare was never meant to be a career choice.)
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To: HarmlessLovableFuzzball

All these franchise places are highly skilled at charging for “extras” like putting the things on your car. I’m glad my wife had found a very good ABS guy (police departments three towns over use this guy, and this is the west three towns is a long way to tow a vehicle for a brake job) and he hooked us into the good mechanic pipeline.


29 posted on 07/19/2007 4:04:28 PM PDT by discostu (indecision may or may not be my biggest problem)
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To: Clam Digger

Well...when they told me my rotor was ruined.....I didn’t know that I could of only had one replaced. They did all 4. I won’t even get into the refrigerator guy....I was so mad I reported him to the better business bureau and called their shop asking them to reimburse me for over charges and they said Nope. It’s alwyas that way....they don’t tell you your salary of others. In my last job they paid me literally $20,000 less than the guys!!! And more of the guys did not have a bachelors degree like me!! I am not lying....I am still livid.


30 posted on 07/19/2007 4:07:58 PM PDT by Fawn (I don't know what to put here anymore.....let me think awhile......)
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To: Recovering_Democrat
NBC4 pays $240 and asks the technician what they did. "Oil change, air filter, fuel filter," the technician tells the undercover producer.

I don't believe there's a Jiffy Lube anywhere in the United States that charges more than about $35-$40 for their Signature Service which includes oil change and oil filter plus lubrication and vacuuming. I don't think an air filter and fuel filter will cost another $200, even at Jiffy Lube prices.
31 posted on 07/19/2007 4:09:20 PM PDT by aruanan
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To: americanophile
This was egregious fraud on their part...I won’t use them again.

And "Robert Tilton's a crook. I won't ever set foot in a church again." Or, "Robert Tilton's a crook. I won't ever watch TV again."
32 posted on 07/19/2007 4:11:01 PM PDT by aruanan
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To: bikerMD

Yes, I’ve always had good dealings with Jiffy Lube here in Chicago.


33 posted on 07/19/2007 4:13:24 PM PDT by aruanan
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To: kingu

The Jiffy Lube in Burbank was caught big time last year....they replaced everyone and brought some manager in from Orange County....also installed these giant plasma tvs with cameras on each bay.

My car still is around 36k miles...so they havent pushed any of the extra crap on me. I just get oil changes.


34 posted on 07/19/2007 4:13:25 PM PDT by BurbankKarl
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To: discostu

I’ve had reasonably good luck w/ Jiffy Lube


35 posted on 07/19/2007 4:15:13 PM PDT by sauropod (Dorothy Parker, on Ernest Hemingway: “Deep down, he’s really superficial.”)
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To: discostu
The bread and butter of these quick oil change places is getting you to let them do unnecessary work, which they probably never did half the time anyway. Never ever take your car to any of them, develop a relationship with a real mechanic, their list prices are higher but in the long run they’ll cost you less.

Oh, I take my vehicles to them all the time. Oh course since they are supposed to be "quick" I don't just drop them off. And I don't hang out in their waiting room. I usually stand around watching them.

Funny though, they never ask to clean my K&N air filter.

I used to have a neighborhood mechanic I went to that I could trust (grew up with the guy). Chief mechanic at an independent Shell station 5 minutes from my house. Their repair business was always hopping, everyone in the area knew them and took their cars there for the minor stuff. It was really one of the only garages in the area.

Shell forced the independent out and it became a company store. They were going to take out the garage bays and turn the space into a convenience store. Now it should be noted that at that intersection, there was a Speedway, and a Village Pantry. There was a grocery store and a CVS. But only the one mechanical garage.

Shell's business dried up. (I stopped going there for any reason.) They started to rethink their brilliant decision to take out the bays (they hadn't yet made the transition) and after several months they were working on cars again.

But the damage was done, while they did get a few cars to work on now and then, probably from n00bs to the area who didn't know any better; all the old customers were gone, even for gas.

I think they're going to put in the convenience store again, but I will never patronize that place again. Or any Shell for that matter if I can help it.

Business' can be really stupid. Don't *iss (lie to, steal from etc.) off your customers!

36 posted on 07/19/2007 4:15:17 PM PDT by AFreeBird (Will NOT vote for Rudy. <--- notice the period)
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To: The Worthless Miracle

I agree with your tagline.

He’s a twit.


37 posted on 07/19/2007 4:18:17 PM PDT by sauropod (Dorothy Parker, on Ernest Hemingway: “Deep down, he’s really superficial.”)
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To: AFreeBird

A mechanic that you have to stand around and watch isn’t that useful though, if you have to be that involved in the process you might as well just do it yourself.

It is a shame when bad business decisions kill good things. Good mechanics are hard enough to find that once you develop the reputation you shouldn’t mess with it. Of course Shell isn’t well known for their farsighted business decisions.


38 posted on 07/19/2007 4:19:29 PM PDT by discostu (indecision may or may not be my biggest problem)
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To: Recovering_Democrat
I hear Jiffy Lube Corporation, to their credit, has investigated the fraud...

Well, since Jiffy Lube gets busted for these antics with great regularity, I'm guessing their "investigation" is pretty minimal.

39 posted on 07/19/2007 4:20:43 PM PDT by ErnBatavia (...forward this to your 10 very best friends....)
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To: Recovering_Democrat
I took in a 97 Ford Expedition with little more than 5,000 miles on it for its first oil change. They put it on the rack and told me I needed to have the rear differential lube changed. "At 5,000 miles?" I asked, incredulous. The "mechanic" came back with a smear of silverish grease on his finger and a chewed-up metal piece of some kind. "Found this floating around in the pumpkin," he told me. "Common problem with this year of Expedition."

I thanked him for his diligence and told him that I would take it back to Ford for warranty work. The Ford mechanics laughed themselves silly and showed me the real lube from the rear differential. It was fine.

40 posted on 07/19/2007 4:24:51 PM PDT by IronJack (=)
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