Posted on 10/05/2007 2:42:31 PM PDT by PAR35
Many North Texas Verizon customers had trouble using their wireless devices Friday afternoon.
The company's wireless service crashed affecting most of the Dallas-Fort Worth area.
(Excerpt) Read more at dallasnews.com ...
A few years ago, Verizon managed to kill landline service in a North Texas city of about a quarter of a million folks.
1x is up but too many people trying to use it. Goes back out.
My husband just called from Dallas,collect,(we’re in Boston) and couldn’t get over the fact that he had no service. I’ll have to let him know why he couldn’t get through.
Can you hear me now?
Still out - voice, voicemail, Blackberrys, the whole bit. The Dallas News story has been updated to add the part I added in my comment about the voicemail - and to drop the prediction of when it might get fixed.
I saw part of the newscast, any word about why it went down?
New headline for updated story at same link:
5 hours later, Verizon’s wireless service returns to D-FW area
The official story:
“The piece of equipment that connects all the cell sites to the switch, that piece crashed,” Mr. Duvall explained.
Apparently, the system is designed with a single point of failure for an area of over 4 million folks.
Most reliable network indeed.
It’s working now, but still a little funky. I was just talking with my wife and daughter who are staying at my sister-in-law’s house (located between Dallas and Waco) and twice the service cut out. (I called from Philly.) We both noticed that our phones went black and a tool bar showed up at the bottom. Never saw that before.
Also, there’s some strange clicking when you first try to connect.
We’ve had the Verizon copper wires break a few times between the house and the local box. The repair guys are ok, but the Verizon customer service is terrible. Endless menus on the voice side, no real people, eating up your cell phone minutes; on the DSL side you get a call center in south Asia where the guy wants to go through the checklist. (Shut off your computer and modem....) Next time, I’m going to get in the car and go down to the central office and bang on the door.
Verizon Wireless Products May Depress Apple Shares To Bargain Level: Analyst
Financial Post | October 06, 2007 | Jonathan Ratner
Posted on 10/07/2007 2:02:28 AM EDT by Swordmaker
http://www.freerepublic.com/focus/f-chat/1907694/posts
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