The "Perp"
She is a TYPICAL DEMOCRAT!
She should be examined by a psychologist and given some potent drugs for her problem. How many times did she vote for Obama?
With “taxpayers” like Ms. Goodman, now we know why the States are insolvent.
This woman's money making ploy didn't work, now she's sorry and will take what she can get.
It sounds like she called the police to report a theft. What would you do if the manager refused to give your money back?
To be more accurate, the problem wasn't that McDonald's was out of McNuggets, but it was that they wouldn't give a refund when they were unable to handle an order that had been paid for already. The customer had a reasonable solution: "Give me back my money!" Instead McDonald's wanted to keep the cash. I don't know if I would have called 911 when a restaurant was stealing from me, but I sure would have either been enough of a pain in the ass that they would have either returned the money or called 911 on me.
“”The manager just took my money and won’t give me my money back, trying to make me get something off the menu that I don’t want,”
If this story is true — the issue is theft.
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I don’t know, I wasn’t there, but it sounds like she called the police because she had been robbed. It obviously wasn’t an emergency, but it seems like a better course of action than the one I would have taken, which would certainly have gotten the police out there. “We don’t have what you ordered and paid for ma’am, but you can’t have your money back.” I’d be over the counter deep frying the managers private parts before I’d stand still for that. Your results may vary.
Here in the south if you ask for iced tea it is usually served sweetened, by default, but you can request unsweetened.
At my local McDonalds, I requested unsweetened tea at the drive-through. The girl said "I'm sorry, we're out of unsweetened tea".
I then said "Well just give me a sweetened iced tea and a couple packets of unsweetener to put in it"....thinking that she would get the joke a have a little laugh out of it.
No....she went looking for packets of unsweetener and even asked her manager....who thought he had seen some in their store, but it had been a while back and they didn't have any now.
I give her credit for apologizing, but the store manager would be fired if it was my place.
How do you let a disgruntled customer get to this point is beyond me.
You can’t sell her food you DONT HAVE and then keep her money OR offer something else.
Give her the stupid couple of dollars back
I give her credit for apologizing, but the store manager would be fired if it was my place.
How do you let a disgruntled customer get to this point is beyond me.
You can’t sell her food you DONT HAVE and then keep her money OR offer something else.
Give her the stupid couple of dollars back
It does sound like the Woman was robbed by a McDonald’s employee, she should of called Walmart Corp.
Why could they not give the idiot her money back? Most people would call the Police if someone stole their money.
I'd bet that 90% or more of all people do not know the phone number of their local Police. So she called 911.
I wonder if she got her money back. I did not read this particular version of the story. I read it yesterday in a local paper.
I do have some intellectual sympathy for her.
If it was some clown selling something from a card table on a street corner and they took your money and wouldn’t give you what you paid for, nor return your money, you could call the cops and they’d come out and grab them.
So how/why does Mickey D’s get a pass?
I am not sure I am following the logic on the thread. The lady called 911 and it was not an emergency but in some areas that is the number everyone calls for everything.
They were out of McNuggets therefore the transaction should have been voided at her request. She overreacted, but sometimes just a little is enough to bring on a lot. McDonalds was wrong, period, and they owe this lady an apology. I would have probably handled it differently, but, right is right, and wrong is wrong. You don’t pay for one product and get another or just lose your money. That is called theft where I come from.
The "Perp"
I do not understand one thing about this story. Here, we have 2 windows to go through. One is to pay which is when they should have told her they did not have what she wanted. The other one is to pick up the order. In any case, they should have told her before accepting her money that they were out of what she wanted not after she had already paid. She should never have called 911 though.
It's so wonderful for two totally idiotic people to actually run into each other rather than the usual, which is to run into one of us.
That said, the woman who wouldn't return the money should be fired. With all the people looking for work, McDonalds' can do better.