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The Democrats' Tylenol Moment--Can they recover before November?
The Weekly Standard ^ | April 8, 2010 | Gary Andres

Posted on 04/08/2010 8:46:15 AM PDT by jazusamo

In 1982, Tylenol faced a potentially lethal brand crisis.  Someone tampered with its packaging in a number of Chicago retail locations, randomly lacing the pain relief capsules with cyanide.  Fear and chaos ensued.  Seven people died, and the well known product risked commercial extinction.

Fortunately, the company slowly clawed its way back from the abyss through a combination of smart repackaging and crisis communications.

Democrats now face a brand crisis of their own -- not with self-identified partisans, but with independents and swing voters that helped elect a congressional majority in 2006 and Barack Obama in 2008.

This shift is evident in polling. A Rasmussen survey in November of 2008 found voters trusted the Democratic Party on 9 out of 10 issues (and tied on one -- national security).  About sixteen months later, the most recent Rasmussen poll shows almost a complete reversal, with Republicans now trusted on 9 out of the 10 same issues.

The locus of political pain has shifted in America – from Republicans to Democrats.  After Barack Obama won the White House and his party expanded its numbers in Congress, talk abounded about “permanent majorities” and an FDR-like juggernaut in Congress.

To their credit, Democrats exercised party discipline and legislative prowess in passing legislation like the stimulus bill and health care reform.  But their tactics and policies also created anger and mobilization among political opponents.

What happened?  Are the Tylenol killers at it again, this time tampering with the Democrats’ packaging?

Last week on Pollster.com, political scientist Brendan Nyhan posted a short analysis of some political brand trends over the last year, which reinforces the Rasmussen data titled, “The Disappearing Democratic Brand Advantage.”  Looking at the differences between the parties’ net favorable/unfavorable ratings, Nyhan writes that since last October, “the difference in net positive numbers between the parties has closed from 27 points  (favoring the Democrats) to 6.”  And while Nyhan’s not in the camp expecting a 1994-like blowout in November, he writes, “[T]he Democratic valence advantage that might have helped prevent such an outcome has evaporated.”

Political branding is a hot topic in Washington.  Activists and consultants import ideas from the business world to boost the image of candidates or parties.  Democrats in 2006 regularly consulted with brand and language guru George Lakoff to boost their image.  Republicans also conferred with business branding experts following their stinging defeat in 2006, looking for ways to burnish their appeal with voters.

Not long after Mr. Obama was elected, his former White House social secretary and Chicago friend, Desiree Rogers, said the president possessed the best “political brand” in the world.

Political branding, however, is a tricky business.  Democrats may find it difficult – or even impossible – to reverse their brand degradation before November for a few reasons.

First, opponents won’t relent. Tylenol needed to take steps to dig out of its hole, but the company didn’t confront a constant barrage of commercial criticism from its competitors.  In today’s permanent campaign environment, parties can try to “fix” image problems, but their efforts are often undercut by the counter messages of the opposition. 

Second, social science research shows Americans tend to engage a fragmented media culture by following outlets that reinforce their previously held beliefs.  This makes persuasion and image repair on a large scale even more challenging.

Third, factors beyond a party’s control also shape its brand.  Tylenol was able to repackage containers, take its old inventory off the shelf, and even develop new types of pills less subject to tampering. 

But Democrats don’t have a fast acting medicine for economic pain – especially a medicine to create jobs.  They can’t do much to shape the unemployment rate between now and November.

And while unemployment has occasionally topped 8.5 percent since 1950 (when the Bureau of Labor statistics started keeping statistics), it’s only surged above that level once during a midterm election year (1982).  Congressional Republicans (the president’s party that year) lost 26 seats in the House that year.  There’s no political Merck Manual for a jobless rate near 10 percent.

Finally, it’s difficult to control party outliers.  Tylenol could slap a new label on its familiar red box and mass produce millions of identical copies.

Political parties lack such uniformity. In the minds of undecided voters is the Democratic Party Speaker Nancy Pelosi, Senator Harry Reid, Rep. Charlie Rangel or a backbench incumbent congressman?  Perceptions of these individuals, as well as their actions, all shape a party’s image.

Political brands are tough to manage.  A lot can happen between now and November, but if current patterns continue, Democrats may require something more akin to morphine.



TOPICS: News/Current Events; Politics/Elections
KEYWORDS: democrats; elections; tylenol
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1 posted on 04/08/2010 8:46:16 AM PDT by jazusamo
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To: jazusamo

Tylenol moment? The way these bass turd dems are throwing a hissy..... they’d do well for a Midol mment.


2 posted on 04/08/2010 8:47:56 AM PDT by Repeat Offender (While the wicked stand confounded, call me with Thy Saints surrounded)
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To: jazusamo

Treason really isn’t a “brand crisis”.


3 posted on 04/08/2010 8:48:21 AM PDT by Psycho_Bunny (Socialism is for people who've given up.)
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To: jazusamo
Terrible analogy.

Tylenol was a true victim. Some crazy person came along and poisoned the product and damaged an otherwise fine product.

The Democrats are not victims. No crazy person has come along and damaged them. They have damaged themselves -- by putting poison in the American political process.

They are not Tylenol. They are the crazy guy giving us poison.

4 posted on 04/08/2010 8:50:44 AM PDT by ClearCase_guy
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To: jazusamo

The Dems can not recover but dumb ass Republicans should have no problem blowing it.


5 posted on 04/08/2010 8:50:55 AM PDT by screaminsunshine (i)
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To: jazusamo

The dems cannot recover from their Stupak moment.


6 posted on 04/08/2010 8:51:23 AM PDT by Carley (Are you better off than you were four trillion dollars ago?)
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To: jazusamo

Treason should always be taken with a sip of hemlock.


7 posted on 04/08/2010 8:51:24 AM PDT by Bitsy
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To: jazusamo
Not a chance... it would be like trying to repackage black death. They're toast.
8 posted on 04/08/2010 8:51:58 AM PDT by hiredhand
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To: jazusamo

What makes anyone think that Obamacare will be the last example of Liberal over reaching before November? Obama just signed away our nuclear deterrent, castigated the Israelis for building apartments while going easy on an Iran hell bent on achieving nuclear weapons and just made unpaid internships at for profit organizations illegal. They’re also talking about amnesty for illegals. Forget? We will remember because they won’t let us forget.


9 posted on 04/08/2010 8:52:42 AM PDT by Reaganesque ("And thou shalt do it with all humility, trusting in me, reviling not against revilers.")
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To: jazusamo

The dems have poisoned their own brand - much unlike the external tampering issue Tylenol faced.


10 posted on 04/08/2010 8:52:48 AM PDT by MortMan (It's unconstitutional, it's wrong, and it's evil. But that's Obama in a nutshell.)
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To: jazusamo

Couldn’t happen to a better group of people.


11 posted on 04/08/2010 8:53:16 AM PDT by DallasDeb (USAFA '06 Mom)
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To: jazusamo
Nothing is predictable when you have Chicago style politics running the program.

Obamacare was supposed to be dead and pushing up daisies when Kennedy's seat was lost to a Republican. Look how fast that changed.

12 posted on 04/08/2010 8:54:27 AM PDT by NavyCanDo
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To: Reaganesque

Don’t forget cap and tax.


13 posted on 04/08/2010 8:54:49 AM PDT by DallasDeb (USAFA '06 Mom)
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To: Reaganesque
castigated the Israelis for building apartments

Add to that, that Israeli scientists working at Dimona can no longer get US Visas.

14 posted on 04/08/2010 8:55:42 AM PDT by C210N (A government big enough to give you everything you want, is big enough to take everything you have)
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To: ClearCase_guy

Good points and you’re right. People rejected the product but didn’t blame the manufacturer, the dems put themselves in this position and people blame them.


15 posted on 04/08/2010 8:57:03 AM PDT by jazusamo (But there really is no free lunch, except in the world of political rhetoric,.: Thomas Sowell)
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To: jazusamo

ZERO has packaged the ‘Democrat’ brand with a lethal toxic substance (HCR).


16 posted on 04/08/2010 8:57:24 AM PDT by LibFreeUSA (Show me what Obama brought that was new and there you will find things only blind and destructive.)
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To: Reaganesque

Yes, they’ll likely do a lot more damage before November, many of them know they’re beyond the point of being reelected.


17 posted on 04/08/2010 9:00:19 AM PDT by jazusamo (But there really is no free lunch, except in the world of political rhetoric,.: Thomas Sowell)
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To: jazusamo
The Democrats' Tylenol Moment ...

Actually, Ex-Lax moment is more appropriate. Libtards tend to
scare the sh*it and irritate the sh*t our of most decent Americans

18 posted on 04/08/2010 9:00:51 AM PDT by Zakeet (Will Rogers never met the Wee Wee)
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To: ClearCase_guy

Good point — you’re absolutely right!
__________________________________________

They are not Tylenol. They are the crazy guy giving us poison.


19 posted on 04/08/2010 9:01:57 AM PDT by kabumpo (Kabumpo)
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To: jazusamo

Many don’t see them as recovering by November. Kinda depends on whether or not the angst and anger subsides or is sustained by then.

Bring up amnesty, cap & trade or other issues the public is against and they surely won’t recover by November.


20 posted on 04/08/2010 9:03:17 AM PDT by umgud (Obama is a failed experiment.)
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