Posted on 05/18/2010 9:43:21 AM PDT by Responsibility2nd
Ashley Johnson had a good job making good money as a waitress at Brixx Pizza on Sixth Street in uptown Charlotte.
But that changed about a week ago, when a couple came in for lunch and stayed for three hours - forcing her to work an hour past her quitting time.
And they left her a tip she thought was pretty measly - $5.
Johnson did what most folks who need a good rant do nowadays. When she got home, she went on Facebook. "Thanks for eating at Brixx," she wrote, "you cheap piece of ---- camper."
And like a growing number of workers, she found out the hard way that what you say on social networks can be used against you, particularly if you're in a position of public trust or public service.
The managers at Brixx called her in a day or two later, she says. They showed her a copy of her Facebook comments and told her she was being fired for violating company policy against speaking disparagingly about customers. A Brixx official said she also violated a second policy against casting the restaurant in a negative light on social networks.
"We definitely care what people say about our customers," said Jeff Van Dyke, one of the partners who run the restaurant.
Johnson, 22, says she apologized to Brixx for using bad judgment. "It was my own fault," she said. "I did write the message. But I had no idea that something that, to me is very small, could result in my losing my job."
(Excerpt) Read more at charlotteobserver.com ...
Exactly. I think she would have been fine if she hadn't mentioned the restaurants name! That does reflect poorly on the restaurant and they had every right to fire her!
My wife is similar...she’s not against political statuses or posts, but generally shys away from it and tends to be less confrontational than me on those issues.
She is a Freeper BTW.
True, but her last statement was about losing her job because of a FaceBook status. FB didn’t randomly posted that there, she typed it in. At the end, she’s still not fully accepting the fact that she was wrong!
She had to stay one hour extra (for what is it, $2.25 an hour) until this table left. Doesn’t sound like she got any other waiters’ table to keep her busy.
3 hours is a long meal. For 2 or more people, that is less than $2.5 a head.
But then people bring wifi computers (or iphones) to restaurants and park for hours for free refills these days.
The hard part is job hunting while 4 of my coworkers are my FB friends...I therefore cannot say anything at all about it on there.
OK, but look. This is a pizza joint, right? Who cares how long they stayed. Do you think two people ran up a bill over $30.00? At lunch?
Assume lunch was $20.00 or $25.00. Five bucks is a damn good tip.
Yes, but a server in this country needs to turn over volumn to make any decent total tip amont. Especially with the short span of lunch time. 3 hours tied up with this one table just may equate to a turnover of an additional 3-4 tables (45-55 min ea).
My rule is “friend” them if you want, if they are an actual “friend” i.e., someone you’d invite to your kid’s birthday party, or have over for a beer...and only if they’re not someone who can fire you or keep you from getting promoted!
You miss my point. These customers, unfortunately, are legion. And nine times out ten they know they are being disruptive. As for posting on FB? That is a new paradigm. I agree with you that you don’t want employees disparaging customers, but at the same time management should know that taking a table for 2+ hours and only getting water re-fills is costing THEM money.
Who is the dumbass now?
That’s funny. My husband tips on the degree of mess our grandchildren leave.
BWAHAHHAA!!
A $5 tip in a pizza parlor is generous.
The waitress was stupid, whiny, and deserved what she got. She never should have mentioned the restaurant’s name. Was she mad at the restaurant for making her stay over? What was the point of that?
Re: her customers. Were they especially demanding? If she was being kept overtime, did she ask them to settle their bill so she could leave? Turn them over to her replacement?
She sounds like a pill. Hopefully she learned a good lesson, but she may have to continue her “career” in another town, because I don’t know any employer who would hire her after this fiasco.
I’ll bet her “service” wasn’t worth $5.
Hear hear on #2. Only one co-worker is my “friend” on Facebook and only because it’s for health and workout discussions. Our job is totally off-limits. If violated, I will un-friend the co-worker in a heartbeat.
Line and learn, Ashley...
Please tell me the amount of the check since you obviously know.
Live and learn, Ashley...
I understand that but this is will always happen. It is up to the employee to recognize that and either get used to it, find a different way of venting or change careers. Personal responsibility for our own actions, regardless if professional or personal needs to be always in the forefront.
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