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Complaints about automated calls up sharply [like "Credit Services"]
Houston Chronicle ^ | September 16, 2012

Posted on 09/16/2012 8:22:59 AM PDT by Cincinatus' Wife

So much for silence from telemarketers at the cherished dinner hour, or any other hour of the day.

Complaints to the government are up sharply about unwanted phone solicitations, raising questions about how well the federal "do-not-call" registry is working. The biggest category of complaint: those annoying prerecorded pitches called robocalls that hawk everything from lower credit card interest rates to new windows for your home.

Robert Madison, 43, of Shawnee, Kan., says he gets automated calls almost daily from "Ann, with credit services," offering to lower his interest rates.

"I am completely fed up," Madison said in an interview. "I've repeatedly asked them to take me off their call list." When he challenges their right to call, the solicitors become combative, he said. "There's just nothing that they won't do."

Madison, who works for a software company, says his phone number has been on the do-not-call list for years. Since he hasn't made any progress getting "Ann" to stop calling, Madison has started to file complaints about her to the Federal Trade Commission, which oversees the list.

(Excerpt) Read more at chron.com ...


TOPICS: Business/Economy; Culture/Society; Extended News; News/Current Events
KEYWORDS: advertising; donotcalllist; robocalls; telemarketers
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To: Cincinatus' Wife

Something is going on, and has been going on for a long time, with Macy’s. We are unlisted, on the do not call list and don’t even have a Macy’s card. They keep calling, we don’t answer but looking up the number I find this is one of those that disguises itself and shows up as from Mason, Ohio. They insist that you have a credit balance and offer to let you pay it with another credit card. Sometimes it is a collection agency in India for Macy’s.

They call FREQUENTLY and it can’t be blocked by the AT&T blocking feature since it is not a local number.


21 posted on 09/16/2012 9:41:47 AM PDT by Sequoyah101 (Half the people are below average, they voted for oblabla.)
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To: Cincinatus' Wife

“has started to file complaints about her to the Federal Trade Commission, which oversees the list”

I file AT LEAST three a week. It does no good. It takes them weeks to reply with a standard form letter.

You can file a complaint here...

https://complaints.donotcall.gov/Mobile/complaint/complaintcheck.aspx?panel=2


22 posted on 09/16/2012 9:42:29 AM PDT by kcvl
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To: Cowgirl of Justice
I've filed complaints with Missouri's alleged Attorney General five times about “Rachel from card member services.” My phone # has been on the no-call list for a decade.
I now push “3” and get a live person on the line and introduce him to Mr. Police Whistle.
23 posted on 09/16/2012 9:48:17 AM PDT by Eric in the Ozarks (I didn't post this. Someone else did.)
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To: Hulka
Verizon said they can’t do that, actually, they said can’t block numbers (against the law, she said).

I don't think it is against the law. We have Brighthouse digital phone here in the Tampa Bay area, and we can block up to 10 (I think) numbers. We had two numbers that were calling us every 30 minutes this summer, and we blocked those two.

We also have the caller ID that pops up on the TV screen when our home phone rings. For our cells, and our home phone, we never, ever answer a call where we don't recognize the caller or the number. Ever.

I would say 90% of the unknown numbers don't leave a message, and of the other 10%, nearly all are telemarketers.

24 posted on 09/16/2012 9:52:23 AM PDT by RightField (one of the obstreperous citizens insisting on incorrect thinking - C. Krauthamer)
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To: kcvl

I went to that page...I wonder if this is why there has been an increase in calls within the last year.

At the bottom of page...

OMB 3084-0047
Expires December 31, 2011

This voluntary complaint form is designed to improve public access to the FTC Do-Not-Call Complaint Registry. The estimated time of completion is 2.5 minutes. Under the Paperwork Reduction Act, as amended, an agency may not conduct or sponsor, and a person is not required to respond to, a collection of information unless it displays a valid OMB control number. The OMB control number for this collection is 3084-0047.


25 posted on 09/16/2012 9:56:27 AM PDT by PoloSec ( Believe the Gospel: how that Christ died for our sins, was buried and rose again)
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To: Cincinatus' Wife

The callers are just workers. Who is making money with this?

That’s who needs to be skewered.

We get several /day. It’s the phone ringing that annoys me. At dinner, evenings, Sunday.
The frequency picked up after I renewed our Do Not Call
.


26 posted on 09/16/2012 10:13:42 AM PDT by Vinnie (A)
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To: COUNTrecount

That’s pretty good.

If I answer and hear the beginning of the Credit Services speel I hit and hold the # key which I heard tells their calling computer this is a fax number. After a few times, no more calls.


27 posted on 09/16/2012 10:17:47 AM PDT by X-spurt (It is truly time for ON YOUR FEET or on your knees)
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To: Cincinatus' Wife
I get about 6 calls per day from Fifth Third Bank trying to get me to refi my house.

Nothing will get them to stop.

28 posted on 09/16/2012 10:35:10 AM PDT by SIDENET ("If that's your best, your best won't do." -Dee Snider)
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To: longtermmemmory

I’ve been told that you can record the tones for a disconnected number onto your anwering machine. It tells robocallers that your number doesn’t exist, but a human will continue listening and hear your message.


29 posted on 09/16/2012 10:40:35 AM PDT by Ellendra (http://www.ustrendy.com/ellendra-nauriel/portfolio/18423/concealed-couture/)
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To: Eric in the Ozarks

Mr. Police Whistle is great! I used to get calls every few minutes from some guy with a thick accent claiming he was from UPS and had a $250,000 check waiting for me. This guy was creepy and relentless, I had to unplug the phone several times just to get some peace. Then Mr. Police Whistle came into my life, and Mr. Nigerian Creepazoid never called again :)


30 posted on 09/16/2012 10:46:05 AM PDT by Ellendra (http://www.ustrendy.com/ellendra-nauriel/portfolio/18423/concealed-couture/)
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To: longtermmemmory
what happened to that zapper device. It gave three tones and the system removed you as a disconnected number.

I still have one, and it works great. It worked so well, I had taken it out of the phone line, but put it back in a few months back when "Credit Services" began calling my house daily. I no longer get those calls and I'm leaving it inline now. BTW, TeleZapper is now sold on Amazon.Com

31 posted on 09/16/2012 10:50:40 AM PDT by usconservative (When The Ballot Box No Longer Counts, The Ammunition Box Does. (What's In Your Ammo Box?))
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To: Cincinatus' Wife

Got one of these years ago. Full-proof. I have no connection with the company, other than I am the owner,and user of their product.

http://www.person-to-person.net/


32 posted on 09/16/2012 10:51:23 AM PDT by tiger-one
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To: Hulka

“Verizon said they can’t do that, actually, they said can’t block numbers (against the law, she said)”.

Verizon told me the same thing. If it’s not illegal, I’d like to know so then I would switch to a phone company that allows it.

In the mean time, I simply do not answer callers that I don’t recognize.


33 posted on 09/16/2012 11:09:21 AM PDT by Holly_P
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To: Cincinatus' Wife

We have DSL, thus have to have a land line.

Our landline phones have a silent button, which is always set to silent, and we have voicemail.

I clear the voicemail calls once a day or so, 1 out of about 50 is a legit call, and I make the call back at my convience.


34 posted on 09/16/2012 11:30:39 AM PDT by Balding_Eagle (Liberals, at their core, are aggressive & dangerous to everyone around them,)
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To: momtothree
I’ve noticed a rise in the calls now (even though we are on the Do Not Call list).

As have I. And text message spam is also on the rise.

The Do Not Call list is a joke. Evidently, the gubmint is not yet big enough to enforce it. Just a few more trillion in stimulus ...

When I get a junk call, I google the number, and I usually find that lots of other people got called by the same number with the same or similar scam pitch. There are web sites devoted to tracking these numbers. You can add the call you received to the list for a given number. One would think the feds would go after the ones with the longest trails of complaints. But no ... You can file a formal complaint with the government, but it's a waste of time — I tried it once and got back an automated response and no action.

35 posted on 09/16/2012 11:49:56 AM PDT by cynwoody
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To: Vinnie

“The frequency picked up after I renewed our Do Not Call”

Ya’think the fed government might be selling the list of confirmed active phone numbers to telemarketers. . .you know. . .to help finance The Messiah’s re-election campaign?

Nah. . . .they wouldn’t. . .would they?


36 posted on 09/16/2012 11:52:03 AM PDT by Hulka
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To: DUMBGRUNT

Rachel from cardholder services has been very busy. I also would give serious consideration to any politician who’d remove this nuisance from my life. Telemarketers, politicians, and charities (in that order) just have no business disturbing me in my home. We have taken to reporting every single telemarketer caller on the PA Do Not Call website. It’s very easy and I would recommend everyone doing it.


37 posted on 09/16/2012 12:01:03 PM PDT by old and tired
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To: Vinnie
It’s the phone ringing that annoys me.

Same here. About twenty years ago I had a device on my office phone that flashed a bright light every time my phone rang. I was often on the other side of a glass wall in a data processing facility that I managed. Think I'll dig it out of my stored gadgets box and put some of my phones on silent mode. Only problem is my phone verbally announces names found in my contact list, which I listen for in order to pick up before going to record mode. All other calls go to recording or get blocked.

38 posted on 09/16/2012 1:44:58 PM PDT by roadcat
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To: RKBA Democrat

“There is an easy way to deal with this: don’t answer your home phone. Anyone who knows us will know our cell number.”

Doesn’t work.

I got those “Rachel from card member services” calls several times a week on my company provided cell phone and my wife and daughter have gotten them on their personal cell phones too.


39 posted on 09/16/2012 1:59:21 PM PDT by Nik Naym (It's not my fault... I have compulsive smartass disorder.)
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To: Nik Naym

I use the You Mail app for my iPhone to rid myself of annoying telemarketers and any caller with caller ID blocked. Works like a charm.


40 posted on 09/16/2012 2:29:00 PM PDT by TADSLOS (Conservatism didn't magically show up in Romney's heart in 2012. You can't force what isn't in you.)
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