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Secret Obamacare handbook the feds donít want you to see is online
Watchdog ^ | 12/13/13 | Tori Richards

Posted on 12/15/2013 12:29:38 AM PST by Libloather

A confidential training manual for Obamacare navigators that threatens prosecution for unauthorized dissemination is on the Internet for the world to see.

The 217-page manual reads like a primer for Amway or novice car salesmen, offering sales advice on how to disarm potential customers who could be lured into purchasing insurance through exchanges created under the Affordable Care Act.

Section headers include “Smile: Maintain a Positive Demeanor,” “Make the Customers Feel Welcome,” “Listen” and — in what must now seem ironic given Barack Obama’s troubles with over-promising — “Build Trust: Be True to Your Word.”

(Excerpt) Read more at watchdog.org ...


TOPICS: Health/Medicine
KEYWORDS: abortion; deathpanels; deception; fraud; handbook; obamacare; obamacaremanual; online; pimpingobamacare; scam; secret; zerocare
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Pimping 101.
1 posted on 12/15/2013 12:29:39 AM PST by Libloather
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To: Libloather

It’s amateur hour in the USA


2 posted on 12/15/2013 12:31:56 AM PST by uncitizen (Obama said 'period', but he meant 'asterisk'.)
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To: Libloather

“Build Trust: Be True to Your Word.”

I guess Obama failed to read it?


3 posted on 12/15/2013 12:37:27 AM PST by Irenic (The pencil sharpener and Elmer's glue is put away-- we've lost the red wheel barrow)
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To: Libloather
If this so-called secret book has somehow been revealed, it's a trick being done by the Odumbo regime, trying to distract us from the real problems. If people here in FR think this is true, well, I don't know what to say. Maybe hopeless or lost comes to mind.
4 posted on 12/15/2013 12:42:05 AM PST by Nitehawk0325 (Liberal democrats have the ability to screw us over a number of times for the same thing.)
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To: uncitizen
Ha.....no wonder Tony Robbins sounds like he has a sore throat

They must have hired him as a trainer......../snicker

5 posted on 12/15/2013 12:44:17 AM PST by spokeshave (OMG.......Schadenfreude overload is not covered under Obamacare :-()
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To: Libloather
p.10 under Accessing PII instructs the navigator to use unauthorized mobile devices to access personally identifiable information (PII) or tax info:

• Lock up portable devices (e.g., laptops, cell phones) or use an unauthorized mobile device to access PII or tax return information.

6 posted on 12/15/2013 1:00:35 AM PST by NautiNurse (Obama sends U.S. Marines to pick up his dog & basketballs. Benghazi? Nope.)
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To: spokeshave

Anthony Robbins, unlike Barack Obama, is a self-made success who once lived in a cheap studio apartment and now has mansions and a vacation home in Tahiti. He didn’t receive any affirmative action that I’m aware of and has helped, not negatively impacted, thousands of people.


7 posted on 12/15/2013 1:02:24 AM PST by 2ndDivisionVet (A courageous man finds a way, an ordinary man finds an excuse.)
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To: spokeshave

Guilty! Yes, I know he’s a dude, but, just . . . D@mn!


8 posted on 12/15/2013 4:50:12 AM PST by Hardastarboard (The question of our age is whether a majority of Americans can and will vote us all into slavery.)
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To: Libloather

Great find!

Direct link to the manual:

http://www.healthreformgps.org/wp-content/uploads/navigator-SOP-manual-8-26.pdf

Note — it says “limited distribution” — i.e. they don’t want us to know about it.


9 posted on 12/15/2013 4:56:16 AM PST by Innovative ("Winning isn't everything, it's the only thing." -- Vince Lombardi)
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To: Innovative

I went to the homepage of the website, where the manual is located:

http://www.healthreformgps.org/

More info about Obamacare — a lot of it is interesting.

TIGTA report warns of tax credit fraud and security

HHS releases progress and performance report for HealthCare.gov

CMS allows “flat files” to be used as enrollment applications for Medicaid — “In a letter sent to State Medicaid Directors, the Centers for Medicare and Medicaid Services (CMS) stated the agemcy would allow states to use “flat files,” or files with very little information about new Medicaid enrollees, to intermittently count as full applications in terms of enrolling individuals into state Medicaid programs under the Affordable Care Act (ACA).”


10 posted on 12/15/2013 5:00:42 AM PST by Innovative ("Winning isn't everything, it's the only thing." -- Vince Lombardi)
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To: Libloather

From Healthreforms GPS.org

and definitely check out the home page: Healthreform GPS.org

11 posted on 12/15/2013 5:03:34 AM PST by Innovative ("Winning isn't everything, it's the only thing." -- Vince Lombardi)
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To: Libloather

Does anyone one see income verification in this document? Will they match the applications with the W2? I thought that for 2013 they were enrolling applicants on the “honor” system. The language the book uses is income estimation. The lack of verification could be the reason the Medicaid enrollment numbers are higher than expected. Once enrolled in Medicaid, are participants ever asked to verify income in subsequent years or is it a lifetime benefit?


12 posted on 12/15/2013 5:19:30 AM PST by ladylee (LadyLee)
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To: Libloather

Don’t read the funny pages, just read this section from the manual.

2.2.4 Build Trust—Be True to Your Word
Be candid, open, and honest in your responses to consumers. Treat consumers in ways that you
think they would want to be treated.
Be open with mistakes. Be aware of your responsibility in any situation or outcome. Apologizing when things go wrong demonstrates that you care about consumers and their experiences.
Only offer consumers something that you are sure you can give them. Don’t promise timelines you are not sure you can fulfill. Stick to deadlines, make sure you turn up promptly for any appointments and never make promises you cannot keep. If situations change, let consumers know as soon as possible.


13 posted on 12/15/2013 5:58:43 AM PST by ImJustAnotherOkie (zerogottago)
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To: AdmSmith; AnonymousConservative; Berosus; bigheadfred; Bockscar; cardinal4; ColdOne; ...

> threatens prosecution for unauthorized dissemination

Thanks Libloather.


14 posted on 12/15/2013 7:54:47 AM PST by SunkenCiv (http://www.freerepublic.com/~mestamachine/)
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To: SunkenCiv
CHANGE has Come TO America alright!




15 posted on 12/15/2013 8:05:21 AM PST by MeshugeMikey ( Visit http://icantenroll.com/ In Glitch We Trust....;o})
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To: MeshugeMikey

The feds are just relieved we did not get the secret ObamaCare handshake too.


16 posted on 12/15/2013 8:06:15 AM PST by GeronL (Extra Large Cheesy Over-Stuffed Hobbit)
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To: GeronL

so thats what that “interpreter” was doing,...at mandelas funeral

the Obama Handshake and the official Obama Gang Handsigns


17 posted on 12/15/2013 8:14:38 AM PST by MeshugeMikey ( Visit http://icantenroll.com/ In Glitch We Trust....;o})
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To: Irenic
“Build Trust: Be True to Your Word.” I guess Obama failed to read it?/

Democrats think 'truth' and 'being true to your word' are for the little people. Really.

18 posted on 12/15/2013 8:17:08 AM PST by GOPJ ("Remember who the real enemy is... ")
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To: MeshugeMikey

lol


19 posted on 12/15/2013 8:23:43 AM PST by GeronL (Extra Large Cheesy Over-Stuffed Hobbit)
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To: GOPJ
"change has come to America"

Obama said it and we better believe it

thats America laying on its die in the foreground btw....


20 posted on 12/15/2013 8:29:15 AM PST by MeshugeMikey ( Visit http://icantenroll.com/ In Glitch We Trust....;o})
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