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Oregon health exchange turns up heat on Oracle over programming 'bugs'
The Oregonian ^ | Dec. 16, 2013 | Nick Budnick

Posted on 12/23/2013 5:27:55 PM PST by steve86

As Oracle Corp. programmers try to fix problems with its work on the state's health insurance website, Cover Oregon is bringing in outside experts to make sure the company isn't adding new bugs at the same time.

The exchange's interim director, Bruce Goldberg, said Monday he's hiring people with the skills to look at programming code as it is being written to ensure "it is done correctly and we don't have to continue to go back and fix bugs in the system."

Goldberg's statement turns up the heat on Oracle and provides perhaps the most direct acknowledgement yet that the exchange's questions about Oracle's work quality are ongoing, despite repeated new infusions of talent by the firm and promises to make things right.

(Excerpt) Read more at oregonlive.com ...


TOPICS: Culture/Society; Government; News/Current Events; US: Oregon; US: Washington
KEYWORDS: aca; exchange; healthcaredotgov; obamacare; oracle
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To: steve86; goodnesswins; PROCON; Twotone; VeryFRank; Clinging Bitterly; Rio; Hieronymus

If you would like more information about Oregon, please FReepmail me. I lost my Oregon list when my computer crashed.

21 posted on 12/23/2013 8:03:18 PM PST by Salvation ("With God all things are possible." Matthew 19:26)
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To: glock rocks

Oracle databases are a challenge to upgrade and maintain.


22 posted on 12/23/2013 8:39:31 PM PST by tbw2
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To: ProtectOurFreedom

This whole snafu (Obamacare websites, corrections thereof) are screaming for a set of Dilbert books or reams of XKCD comics.

Hiring someone to look at the code is hardly useful unless you are doing extreme coding quickly.
Their major fixes right now now should be modest fixes of existing code and in depth testing before moving on to the next bug. No one should be writing brand new code except bug-fixes at this point unless the scrap the whole project and start over.

Though they really should just scrap it.


23 posted on 12/23/2013 8:42:17 PM PST by tbw2
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To: steve86

Oracle RDBMS has a huge market share. Used successfully in many places. I don’t know exactly what the issue is here, but it sounds like Oracle is being made to be the scapegoat.

As I understand it, the president can change requirements on a whim. That is a nightmare for a nation and those trying to write a system.


24 posted on 12/23/2013 8:47:48 PM PST by LearnsFromMistakes (Yes, I am happy to see you. But that IS a gun in my pocket.)
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To: ProtectOurFreedom
I hope he is hiring even more people with the skills to look at the work done by the people with the skills to look at the code written by the programmers. That's the right way to do it.

That is a true statement. But no one wants to pay for independent validation and verification. For a large project IV&V can act as an honest broker to the state, evaluating the design and coding and performing independent testing of the project. Yes, it costs money, but that money is usually well spent. And yes, the IV&V contractor may very well tell the state that what the software contractor is proposing is garbage or a disaster waiting to happen. The state needs to hear that. (And that is also one of the prime reasons no one wants to pay for an independent IV&V contractor...)

25 posted on 12/23/2013 8:55:26 PM PST by 17th Miss Regt
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To: steve86

We need to lighten up on Oregon’s ACORN workers. There are actually no examples of insured receiving care under the OCare exchanges in any state, just people who filled out applications.


26 posted on 12/23/2013 9:35:50 PM PST by lurk
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To: G Larry

I found it pretty telling that the only other company bidding on this very lucrative contract dropped out. As you said, methinks it might have been the massive and unclear biz requirements. Pretty typical government initiative.

Several years ago I was involved in a state program regarding electronic vehicle identification. The state had a meeting so any problems could be aired. There were several, but the state had already rid themselves of the staff that was needed to fix them. The mind boggles.


27 posted on 12/23/2013 10:00:24 PM PST by Wicket (1 Peter 3:15 , Romans 5:5-8)
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To: lurk
There are actually no examples of insured receiving care under the OCare exchanges in any state

Not true, many completed/paid enrollments, including my state. Obviously no medical "care" dispensed until at least Jan. 1st.

28 posted on 12/23/2013 10:20:56 PM PST by steve86 (Some things aren't really true but you wouldn't be half surprised if they were.)
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To: LearnsFromMistakes

It wasn’t a DBMS problem. It is a project management, design, and execution problem. Shared responsibility as several of the articles I’ve posted point out but Oracle Corp. is not without considerable blame by any means.


29 posted on 12/23/2013 10:24:08 PM PST by steve86 (Some things aren't really true but you wouldn't be half surprised if they were.)
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To: LearnsFromMistakes

It’s not about the database (although that could be a problem).

Oracle was the vendor hired to build the database. So they are responsible for the db and the software development project(s).


30 posted on 12/23/2013 11:04:37 PM PST by MV=PY (The Magic Question: Who's paying for it?)
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