Posted on 10/23/2018 4:25:54 AM PDT by Kaslin
It’s the same in Home Depot. I won’t ask anyone under 25 where to find something because these kids went through schools that cancelled wood and metal shop to make way for gender studies and social justics drivel. Consequently, they tend not to know a thing about materials or fabricating anything. Ask them for where the Pex crimper or ramset cartridges are and they’ll stammer and whip out their iphone.
I try to find anyone old-male or female, they always know their stuff.
So why do you think that young people lack passion?
Enthusiasm sells.
It’s an old man rant about how terrible and stupid young people are because *reasons*.
You will get the same thing said about the author decades ago. Rinse and repeat, blah blah blah.
And I’m saying this as someone that is middle-aged.
“A young salesperson asked if he or she could help me.”
If this is truly what they said, they were poorly trained.
It should be “HOW” may I help you?”
The obvious response to “CAN” I help you, is NO. You don’t want your conversation to start on a negative basis.
Don’t forget, too, that car dealerships have had generations to fine tune how to shaft the sales people. When the negotiations get hot, there will be a lead person there to step in and take over.
“Yet, walk into a Gamestop and any salesperson will be able to discuss any game on any platform to the point of exhaustion....”
Well....so?
If you walked in there, and the people knew nothing about the product they sold, you would have people complaining about how salespeople are bad these days because they dont know their own product.
He said, "Don't bother." When I asked why, he said I wasn't the right type of person to work that kind of job and that I would hate it. Again, I asked why. He said, "Look, to be one of those guys, you have to have a certain sleaze factor. You have to be willing to do certain things to make a sale. You have too much integrity for that kind of job. Forget it."
We bought a new Chevy Malibu this summer, we are seniors and wanted the Bells & Whistles to compensate for the changes in our bodies that age brings. Hearing, vision, body stiffness and slower response time, and more comfort. We didn’t chose blindly, we knew what the car was capable of as hubby is a Car Nut and we had googled the Specs of a variety of sedans. But we also knew what we didn’t want or need. Since they’ve gone to ‘packages’ it makes it harder to get the features you want without the Crap you don’t, like a Moon/Sun Roof. We both wear hearing aids, any air leakage from windows drives you nuts. Beyond that unwanted $1,500 moon/sun roof we had a hard time finding a Dealer willing to look for a car with out it. Finally found one. So we got what we wanted sans the sun/moon roof.
Hubby has in his 78 yrs owned a variety of cars of makes, models and cost. Worst was the Carmen Gaia, for me the worse was the Corvette most uncomfortable car we owned; best is this new one as far as safety and comfort goes.
Age means you want comfort and safety to compensate for hearing loss, Side Vision loss due to cataract implants, stiff bodies, slower response time, and those medicines that make you tend to get sleepy and you lane drift. Back Up Camera that does both front and back, and lane assist parking. We got all that this time as this is the last car we hopefully buy. We don’t need SIRIUS radio. We put OUR music on a USB Stick. We can go 8 hrs with out a repeat song and NO commercials.
No CD player, well all our music is on a USB stick anyway. OUR MUSIC. not some stations canned crap with commercials.
He is more into the ‘gadget’ end and as a Electronic’s Prof and 20 yr teacher of it in the Navy picks it up easy, and sets the car up for both of us. I need the safety of the gadgets and I’m not a Nerd. I don’t even turn on the radio, hearing aids have limitations I’d rather hear the on coming Emergency vehicles than music.
Good summation, where the youth know the “Gadgets”, they don’t know a lot about the ‘Nuts & Bolts’ of the car. The young sales man set most of those ‘Gadgets’ up in no time flat. While his spiel went over my head, hubby knew what he was talking about as that is as I said a 40 yr career field.
The older manager knew the ‘Nuts & Bolts’. And was able to locate the car we wanted minus the Moon/Sun roof. Hey, it even has Tubro Boost and both can hear the Turn Signals.
It is actually a tad longer than the 5 yr old Equinox SUV that is the older car we kept. Now the Equinox has window air leaks that drive my hearing aids NUTS. Since that is the hearing Freq he doesn’t hear due to jet engines hearing loss, it doesn’t bother him, he can’t hear the turn signal, I over hear it as my hearing loss is Low Freq. Put a volume control on it please.
Then the haggling began, 10% off as Ret. Military, 10% if we financed through them, which was with a Credit Union, which had CD’s slightly over 2% as a bonus for a yr. And it was on sale as the last day of the sale, and a more off with haggling off the final cost above the sales price. Which meant hubby had to go home and dig up his last DD-214. All in all a good bargain. We paid it off in 4 months so the dealer got his ‘cut’ of the Discount for financing through Chevy. A $35K+ car became a $25K+ car SANS Moon/Sun roof. Manager sent a driver 60 miles to fetch it from another dealer. He went beyond what most managers do today to satisfy a customer who might or might not be a repeat customer. Who knows if we both live long enough and better features come out we just might get another car.
The 8 hr trip to Pigeon Forge to my sister’s was less stressful and we had plenty of room.
Plus hubby and Manager to got to talk CAR Talk while we waited. And we were sent a box of 2 coffee cups and a tin on chocolate chip cookies. Old fashion service.
We just bought a car. Same experience. The sales guy was great at everything but knowledge. He knew little of the car. He got an A+ for trying hard to do what we needed, but it was odd that he knew so little about the cars even though he had worked there for several years.
On the talk of Home Depot:
My mom taught me everything I know building and repair wise. She and her father built their house and ran the farm in the 60s and 70s.
I try to be nice, but people repeatedly ask me if I need help with something and I tell them, “I know more than you.”
It’s rude but I’ve been conditioned to react this way. I pray for strength to be nice but to no avail.
Menards is 100 times worse. Ill never go back. I was in a circle of 4 grown men asking them questions about backer boards for a shower and none of them knew shit. So I told all 4 of them that they didn’t know shit.
I need more prayer apparently but if you’re working at a store you need to know what you’re dealing with.
For anyone else who never heard of the word
evince
past tense: evinced; past participle: evinced
reveal the presence of (a quality or feeling).
be evidence of; indicate, reveal, show, make plain, manifest, indicate, display, exhibit, demonstrate, evidence, attest to; convey, communicate, proclaim, bespeak; informal ooze
They cant spell either.
How can someone have passion...for a car that looks like every other car on the road, is a technology laden piece of something that cant even be worked on?
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A good salesman, one who actually wants to make a commission, will know the cars he’s selling inside out and can approach the potential buyer with answers that fit the buyers interests.
There is nothing more useless than an unengaged salesman. It says they don’t want to be there and really don’t care if you’re there. Now Im not talking a pushy salesman, but I am talking a salesman who sizes up a potential buyer and speaks to their interests. If a buyer is looking for safety in a car or reliability, a good salesman should be able to talk about those aspects of the car. Whatever aspect the buyer is interested in, the salesman, a good salesman, should have knowledge to help the buyer. Otherwise, why are they there at all.
And all that technology in modern cars? It has made today’s cars far safer and more comfortable and reliable to drive. If your wife or daughter was out driving the family car, you’d want that car to be reliable. You’d want the car to have traction control, brake-assist, and GPS to prevent possible accidents and ensure they get safely back home.
The idiot is fleecing a car and he badmouths the sales guy. SMH
Maybe the dealerships are finally figuring out that if they dont stop the aggressive in your face sales tactics, they will be out of business within a couple of years. The description of polite but disinterested sales people appeals to me. I havent been to a dealership in years because of the pushy sales people that used to swarm you if you even drove through looking.
I really don’t need the car salesman to do anything but sell me the car I want. Thebresearch isnat our fingertips. I really enjoyed the Car Sense experience and plan to go back again. Good cars, low pressure and no hassle. They’ll ship any car you find on their site for you too.
I only respect a sales guy who can lie to me with confidence.
I try to be nice, but people repeatedly ask me if I need help with something and I tell them, I know more than you.
Its rude but Ive been conditioned to react this way. I pray for strength to be nice but to no avail.
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You might just try, “I’m good, thanks”. It’s fewer words and doesn’t pointlessly belittle the other person.
“I would learn everything I could about the cars I sold.”
This is called “Product knowledge”. Usually referencing new cars. Totally unnecessary. Everything you need to know or to answer questions, is on the window sticker.
Also comparing your product to other brands is counter productive.
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