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Got skills? Experts say there's a dramatic labor shortage looming in the United States
Christian Science Monitor ^ | from the September 02, 2003 edition | Stacy A. Teicher

Posted on 09/10/2003 12:10:18 PM PDT by new cruelty

HOLYOKE, MA (2003-09-02) It's small comfort to people who need a job now, but experts say there's a dramatic labor shortage looming in the United States.

In 10 years, available jobs could outnumber workers by 6.7 million, according to a new analysis by the nonprofit Employment Policy Foundation in Washington. By 2030, the gap could widen to 35 million.

Shortages are already visible in certain occupations - nursing, for example - but across the board, employers could start to feel a pinch in the next few years. Whether they need people with basic literacy and computer skills or a flair for management, they may just find that they're competing for a piece of a shrinking pie.

Some of the explanation is pure demographics. As baby boomers start to transition out of the labor market, even if they work beyond traditional retirement age, there simply aren't as many younger workers to replace them.

The gap is wider when one takes into account the education level needed for the types of jobs being created. There will be 30.7 million job openings for people with at least a two-year college degree in the next 10 years, the EPF estimates. But only 23.3 million people are expected to earn those degrees.

"If the economy really starts to heat up ... companies are going to start scrambling," says Michael Zey, futurist and professor of management at Montclair State University in Mt. Freedom, N.J. "The first thing they'll try to do is get back some workers that they let go, but many of those people have already taken career turns.... Companies are being very shortsighted at this point."

When it comes to bridging the skills gap, some people have become visionary out of necessity. For more than a decade, Holyoke, Mass., has been facing the paradox that could soon land on others' doorsteps: Employers struggle to fill job openings while residents unqualified for the positions sit idle.

The city of 42,000 has hired workers from surrounding towns for professional and manufacturing jobs, partly because of a lack of English proficiency among some of the Latinos who make up nearly half of Holyoke's population.

Ask Bob Fowler about the skills gap in Holyoke and the first thing he'll tell you is that it's not a matter of people having any less of a work ethic now than when the "Paper City" first built up its blocks of factories along the Connecticut River in the 19th century.

It's technology.

As chairman and chief executive officer of Hampden Papers Inc., Mr. Fowler employs 160 people to create specialty paper products - a tradition handed down from his great grandfather, George Fowler, who cofounded the company in 1880. (The present-day Fowler, white beard and all, bears a striking resemblance to the man in the black-and-white photo on the wall.)

For new hires, a higher bar But the changes inside the factory verge on revolutionary. To illustrate, Fowler displays a scuffed-up square flint stone with beveled edges - heavy, but small enough to hold in one palm. For nearly a century, machines swung these stones over the paper as it rolled through, buffing a wax coating until it shined.

The machines moved slowly enough that an operator could monitor four or five at once. It was almost as simple as pushing a green button at the beginning of the shift and a red button at the end.

When new immigrants arrived, "you could find someone [on staff] who spoke their language and give them instructions for their entire career in about an hour," Fowler says. "I don't mean to demean it, because learning a machine like this was really an art. But you didn't need complex mathematical and linguistic skills to make a union wage and put your kids through college."

The company "got out of the stone age" in 1973, he says, installing faster and more complicated machines. Employees needed more training, and their mistakes got costlier. If something is set up improperly, "you can make enough bad paper in an eight-hour shift to stretch from here to Boston and back again," Fowler says.

As job requirements changed, he was determined not to leave any employees behind. For seven years, an in-house teacher offered English and math classes on company time. Now, Hampden reimburses for academic courses that employees opt to take on their own.

Making his way through the plant's ground floor, Fowler talks over the rhythmic whir of a giant laminator about how he wanted to require an associate's degree for the people who operate it. The union blocked that move, but some of the operators have earned their degrees anyway. On a nearby machine, two employees pace back and forth, scrutinizing rolls of gold paper and periodically reaching a finger up to an attached touch-screen computer.

Fowler looks beyond his own company, too. He participates in local workforce-development initiatives and advocates for everything from education reform to more government funding for training. He worries about all the people still being left behind. One day a young Latino came in and asked the receptionist if he could take an application home. She asked him to fill it out in an adjacent room, because the company uses the form as a literacy screen. When he came out, two hours later, he left it with her and scurried out. He had written only his name. Fowler heard the story when he happened by the receptionist's desk and noticed she had been crying.

A management-skills deficiency Such skills gaps are showing up nationwide - and at all levels of hiring and employment. About 60 percent of employers test job applicants in some form, and 38 percent are deficient in basic reading and math, according to the American Management Association. At the management level, the AMA also reports shortcomings in conceptual skills, communication, and problem solving.

That's of particular concern, because by 2013, the EPF report says, nearly 40 percent of US jobs will be professional or managerial.

"When I speak to audiences of senior executives, I ask how many companies are experiencing difficulty right now in filling critical positions, and between 70 and 80 percent of the hands go up," says Roger Herman, lead author of "Impending Crisis: Too Many Jobs, Too Few People" and CEO of the Herman Group consulting firm in Greensboro, N.C.

But with some executives struggling to keep their companies afloat in a rocky economy, it's not easy to get them to think strategically about the future workforce crunch.

Training and development of employees are often the first areas to be cut, and companies rarely measure how that might be hurting their bottom line, according to a recent study by Accenture, a New York consulting firm.

It's also difficult to project more than a few years ahead. No one knows for sure if technological advances will create more jobs than they make obsolete. And, of course, if the economy unexpectedly nosedives, a labor shortage won't be the problem.

But barring such dramatic events, closing the skills gap will require a combination of educational gains, more immigration, increased productivity, and higher participation in the workforce, the EPF report concludes.

Everyone's standard of living is on the line. One measure is the growth in per capita personal income (all income divided by the total population). Currently it's about $31,000. By 2033, that could double to $63,000 after adjusting for inflation, the EPF forecasts. But if a labor and skills gap persists, it might reach only $50,000.

A call for more immigration may raise eyebrows, because this period of higher unemployment has caused resentment to rise. But to say that immigrants are "taking jobs" is misleading, Dr. Zey says. "We're not filling them."

At the same time, he says, it's important to change cultural attitudes in the US that discourage people from learning math and technical skills - areas in which firms have sought special visas for foreign employees. "You have to correct the system, not just go for a global brain drain," Zey says.

To attract and retain workers and develop their skills, experts say firms will probably turn to a range of solutions including more on-the-job training and mentoring, better child-care assistance, a return to incentives such as signing bonuses, and more openness to hiring people with disabilities.

A collaborative effort In the late 1980s, with companies like Fowler's clamoring for better- educated workers, representatives of local government, businesses, and schools formed the Holyoke Employment Partnership. It's facilitated by the city's Chamber of Commerce and has been cited as a national model.

"I've been in this business for 25 years, and I have never seen this level of collaboration," says David Gadaire, director of CareerPoint, a career- development center set up by the HEP.

In addition to helping match people up with jobs and adult education, the center runs programs with business partners to improve workers' or applicants' skills. Fowler's company and other factories, for instance, developed a curriculum known as Manufacturing 101. Most participants went on to work successfully in those companies, Mr. Gadaire says. The HEP has also developed ways for healthcare workers to advance in their careers, which should reduce turnover in the many local hospitals and nursing homes.

Because of these collaborations, Gadaire says, "we give the companies and the workers here in Holyoke a fighting chance."

Still, preparing the workforce of tomorrow often comes down to individuals doing what it takes to make the transition. Consider Carole Barnaby, a Holyoke native who worked at an A&P grocery store for 32 years before losing her job when the store was bought out in April. Now, she's familiarizing herself with Microsoft Windows, thanks to CareerPoint's computer lab, and preparing to start an office-assistant course at Holyoke Community College."Without this schooling, I'd have to stay at a level I don't want to be at," she says. "I want to progress to something - probably management."

Bracing against a tide of employee turnover Up to half of American employees are ready to pounce on better job opportunities if they come along in the next two years. The average replacement cost for each: $50,000.

If 30 percent of Americans act on that desire for change, employers could face collective turnover costs of $590 billion, according to Spherion, a recruiting and outsourcing company in Fort Lauderdale, Fla.

High unemployment figures make it difficult for companies to prepare for a future talent war, but experts say such competition could be just around the corner, if the economy picks up as predicted.

"Employers need to recognize they're going to be in a sellers' market again, but a lot are locked into buyers' market attitudes," says Roger Herman, lead author of "Impending Crisis: Too Many Jobs, Too Few People."

Two recent studies offer some warning signs. Walker Information, a research and consulting firm in Indianapolis, just released its 2003 workplace loyalty report. The national survey of employees in businesses, nonprofits, and government found that 34 percent do not plan to stay in their jobs for the next two years. Another 31 percent are characterized as "trapped": They'll stay, but only because they don't believe they have any good alternative.

Showing genuine concern for employees and offering opportunities for long-term career development are key to building loyalty, the survey found. But less than half the respondents said their employers do so.

The 2003 Emerging Workforce Study conducted by Harris Interactive for Spherion found that work-life balance is the No. 1 career priority for 86 percent of employees.

But even if companies can entice people to stay longer with family-friendly benefits, they also have to adapt to a new breed of worker - one who's inclined to want a change every few years.

Since the late 1990s, Spherion has been tracking the growth of a group it calls "emergent workers" - people who feel in control of their career and want to be rewarded on the basis of performance rather than traditional measures such as seniority. A third of Americans fit in this category. Another 50 percent are shifting away from the traditional mind-set.

It may surprise some people to know that "emergent workers" include older Americans, not just Gen-Xers.

"We as employers have [said] 'Take charge of your career; we're going to be less paternalistic, we're not going to have the retirement benefits, the work-life benefits. You're going to have to have more flexibility,' " says Robert Morgan, president of Spherion's employment solutions group. "At the same time, we're laying people off - so we've conditioned workers to be loyal to themselves and loyal to their career versus being blindly loyal to the company."

Rather than clinging to the security of their jobs during this period of unemployment, 51 percent said they were very or extremely likely to look for a new work situation within the next year. And 54 percent were confident they could earn a stable income outside the traditional corporate structure.

Workplaces that offer training, mentoring, and a management culture that involves employees in decisionmaking are likely to come out ahead in this new labor landscape, consultants say.

One model cited by Mr. Herman is Baptist Health Care in Pensacola, Fla.

In five years, it reduced employee turnover by 50 percent. All new hires have at least one interview with a peer from the department they'll be working in; employees go through 60 hours of training and development yearly; and 90 percent of the staff shows up for quarterly forums with top executives - sometimes held in the middle of the night for the late shift.

"It's much more expensive to continually hire new people and orient them ... than it is to work with the people who have experience and the knowledge of your customers, and keep them in the fold," Herman says. "But unfortunately a lot of senior [executives] aren't seeing that yet."


TOPICS: Business/Economy; Extended News; Front Page News; Government; News/Current Events
KEYWORDS: jobmarket
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To: All
American Airlines says 'thank you' to Tulsa for approving Vision 2025 plan:

American Airlines says because voters passed the Vision sales tax plan, it plans to bring in added business to its maintenance base in Tulsa.

News on 6 business reporter Steve Berg says American Airlines made the announcement Wednesday afternoon. The base in Tulsa will be getting new work. That could mean new jobs.

Here's a look at the new work they'll be doing. They'll be repairing the landing gear on American's fleet of Boeing 737's. They will be doing the installation of overhead bins on the MD-80. And they'll be adding a heavy check line for the MD-80. It's all good news, but the one that stands out is the landing gear repair for the 737. Not only is landing gear one of the biggest jobs on an aircraft. The 737 is American's main jet for the future. So it's critical for Tulsa to get as much of that work as it can.

American Airlines CEO Gerard Arpey says the new work is the company's way of saying thank you for Tuesday's Vision vote. Company officials also say the vote is an important factor in their decision on which maintenance base to close. American has one here, one in Fort Worth, and one in Kansas City.

They say that decision will be made within weeks.

141 posted on 09/10/2003 7:44:39 PM PDT by new cruelty
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To: All
Work to begin on NF transport facility and parking garage:

Construction is set to begin Wednesday on a $30 million project to build a 2,400 parking space garage, a transportation center and bus lobby near the Seneca Niagara Casino.

The project will create 150 construction jobs, officials from the Seneca Nation of Indians said.

142 posted on 09/10/2003 7:54:53 PM PDT by new cruelty
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To: new cruelty
You can add that Airstream (THOR Inc. Jackson Center OH) has ramped up to full capacity from a slack period one year ago. Most likely other RV manf. are ramping up too.
143 posted on 09/10/2003 7:55:50 PM PDT by KC_for_Freedom
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To: All
MidAmerican breaks ground on new plant: Construction of $1.2 billion power plant in Council Bluffs reflects a determination by Iowans to strengthen their energy security now and for the future, Gov. Tom Vilsack said Tuesday. ... The project will have an immediate positive impact. Construction, expected to be completed in the summer of 2007, will create more than 1,000 jobs at a payroll of more than $300 million.
144 posted on 09/10/2003 8:03:25 PM PDT by new cruelty
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To: KC_for_Freedom
Cool. Thanks for the heads up.
145 posted on 09/10/2003 8:04:00 PM PDT by new cruelty
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To: All
Vegas economy rebounds after Sept. 11, 2001 attacks, recession:

LAS VEGAS (AP) - The Strip is teeming with people. Long lines of tourists snake through McCarran International Airport. New housing and commercial developments seem to sprout overnight. Las Vegas remains the fastest-growing city in the nation.

146 posted on 09/10/2003 8:07:59 PM PDT by new cruelty
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To: All
Expansion bringing 260 jobs:

A Westmont, Ill.-based relocation and logistics company will invest more than $29 million at its local operations, creating 260 jobs. Sirva, lured with the help of a $5.3 million incentive package, will invest mostly in upgrading technology hardware and software.

The company, formerly known as Allied Worldwide, was created by the 1999 merger of Fort Wayne-based North American Van Lines and Naperville, Ill.-based Allied Van Lines.

The company employs more than 1,100 at 5001 U.S. 30 W., where it operates a logistics and a relocation division.

147 posted on 09/10/2003 8:12:42 PM PDT by new cruelty
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To: All
FedEx hub sign of new growth:

With the announcement by Fed-Ex Ground of a new Boone County hub -- slated to employ 500 workers at first and many as 2,400 by 2005 -- Northern Kentucky has landed its first major jobs expansion deal since 1999.

The new distribution hub announced Monday is the second of 10 such facilities being built nationwide as part of the shipping company's $1.8 billion expansion plan. If all goes well for the site, at full capacity, it will employ about 2,400 people processing 45,000 packages per hour.

148 posted on 09/10/2003 8:17:30 PM PDT by new cruelty
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To: All
Four Winns expansion progresses:

CADILLAC - The city of Cadillac is one step closer toward getting the Four Winns expansion project approved.

At a special meeting Friday, the city council unanimously approved a settlement which would help Four Winns purchase a 10-acre lot adjacent to the Frisbie Street facility.

Four Winns plans an $11 million expansion to the facility, a move that would create 100 new jobs in Cadillac.

149 posted on 09/10/2003 8:25:10 PM PDT by new cruelty
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To: A. Pole; Willie Green; Wolfie; ex-snook; Cacophonous; Jhoffa_; FITZ; arete; FreedomPoster
Laying the groundwork for a new batch of H1-b's, I see

Exactly. And with the help from the "experts" who see the future.

I agree. This reminds me of the predictions of huge surpluses a few years ago and all of the worry about the effect on the markets of paying off all of the public debt. If we had been rational, we would have waited for those surpluses to appear BEFORE passing massive tax cuts. Likewise, we should continue to work on stopping the current hemmoraging of jobs and not worry too much about a supposed worker shortage further in the future. Just as we plowed through the surplus with no trouble, we'll have little trouble importing workers or exporting work when and if that shortage actually occurs.

150 posted on 09/10/2003 10:44:56 PM PDT by remember
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To: Lazamataz
Yeah, lazy Americans are a real problem and will continue to be so. And they expect living wages for their labor, of all things. Just ask a nurse.
151 posted on 09/10/2003 11:22:59 PM PDT by Mortimer Snavely (Ban tag lines!)
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To: MississippiMan
There is a spoiled, lazy workforce problem in this country.

There is also a problem with the affluent in this country waxing nostalgic and losing touch with reality when they think about poor people's wages.

You were talking about 8-10 bucks an hour, which doesn't sound too bad to an older guy who worked for a living 20 years ago. But today, a person can't afford to live on that, period. Two people, each working for that, could barely afford to live together in a trailer with one old car between them. And they can never work their way out of poverty at that wage.

When I was a kid, my dad was a TA working on his PhD in California. My mother worked part time in a bookstore. On a TA's wages he supported 2 kids and we lived in a 3 bedroom house with a nice, fenced-in yard. When I was a TA in 1995, after we adjusted for inflation my pay worked out to almost what he made when he was a TA. But, golly gee, something was wrong with those inflation numbers, because I made just a little bit less than it cost to live in my trailer with my one daughter, and that was just calculating raw, basic needs.

I knew a guy who was making close to a half-million bucks a year with less than 10 employees. I know what he made because I saw his tax forms when I was helping him with his computer(he swore me to secrecy, but I don't think this counts, since he is unidentified). Anyway, this guy is always bitching about his help, who made about 9-11 bucks an hour, except for one guy who made 13.

Well, making 500,000 per year, he could have given everyone a $2/hour raise, and hardly noticed the difference in his own income. The difference would have been huge for the guys working for him, working at that low level. That would make the difference of being able to afford a car or not, or being able to feed their kids meat once in awhile for a change, or whatever. On the low end of the spectrum, those few dollars are the difference between "working hard for a living" and "hopelessly enslaved to a poverty."

And anyone on his position can work the numbers, and if you don't see it, it's because you choose not to.

So, he complained about his surly, ungrateful help all the way to the bank. I think he could do better in terms of productivity if he would just pay more, maybe not hourly but with weekly or monthly incentives that add up to the equivalent of a couple bucks an hour.

But he just hated to let a penny leave his pocket for an employee.

Bottom line, he was GREEDY.

Now I'm not one to suggest we pass a law about it, or redistribute his wealth or anything like that. But a very wealthy man with very poor people working for him is a moral eyesore, and he gets little in the way of sympathy from me. Like a guy with a sack of gold across his shoulder who throws his back out trying to race a homeless person to pick up a penny they both see on the ground. Gee, I hate it for ya, pal.

152 posted on 09/11/2003 3:02:07 AM PDT by Yeti
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To: holdmuhbeer
It will serve the greedy bastards right too, what goes around comes around.

The Greedy Bastards will not be suffering … There is no worker shortage, and there won’t be one in ten years. However, there is a shortage in the U.S. of workers willing to work for $2.00 per day. Eyeing such a labor pool in India and China makes the Greedy Bastards … well, Greedy.

153 posted on 09/11/2003 3:36:33 AM PDT by bimbo
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To: NotJustAnotherPrettyFace
I've got news for the person who wrote this article - the nursing shortage is already here and it's been going on for some time.

… and it will be over when Hospitals begin to raise nurses’ salaries commensurate with their skills. The Nursing Shortage only exists at the current salary level. The article is an excuse to import nurses from India and China.

154 posted on 09/11/2003 3:46:22 AM PDT by bimbo
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To: pabianice
The average SAT at UMass is 230 points lower than it was for the class of 1968. Time to learn to speak Japanese...

It’s actually 330 points lower … about ten years ago they added an extra 100 points for getting your name on the correct line.

155 posted on 09/11/2003 3:53:40 AM PDT by bimbo
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To: new cruelty
This is good to see, companies hiring. The reason for the job loss to other countries MUST be addressed. I do not think this loss should be laid on the shoulders of our president Bush, it should be laid on the democracts for their excessive regulations and the high taxes placed on industry they passed during the 'billyboy' years. Facts are facts.
156 posted on 09/11/2003 3:54:49 AM PDT by gulfcoast6
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To: new cruelty
new cruelty,
Do you keep list of Companies "adding" jobs? If you were to further categorize your list from sources other than the local Chamber of Commerce, you'd discover that for every "150 jobs created in Georgia" you'll find a "plant closing in PA eliminates 150 jobs."
157 posted on 09/11/2003 4:00:19 AM PDT by bimbo
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To: bimbo
bimbo,

Thanks for making your point. It is duly noted.

No, I don't keep a list of companies adding jobs (perhaps I should). Most of these articles came off searches on google, yahoo, and lexus.

I am not trying to disprove that jobs are being eliminated. From what I've read in other threads, there are several FReepers, one I know personally, that have lost there jobs and are looking for work.

In another thread, a few days ago, a FReeper stated that they would be interested in seeing who is actually hiring and where. They noted that while looking through online job search sites is helpful and would certainly produce thousands of listings, in many instances the jobs posted lead nowhere. Perhaps the company is only posting a job to gather resumes in the event they actually need to hire someone. I thought that person made a good point and took a little time to post a few articles about various companies around the country that are or may soon be hiring. Some FReepers will find the articles useful. Others will see it as a good sign that things are turning around (I am not necessarily in that group but I remain proactively optimistic). And a few others will find them as points of contention- target practice.

Thanks again.

new
158 posted on 09/11/2003 6:02:36 AM PDT by new cruelty
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To: joesnuffy
make Spanish the official US language leave the borders open

Isn't this already happening?

159 posted on 09/11/2003 6:05:23 AM PDT by WestPacSailor (Sorry folks, this tagline's closed. The moose out front should of told you.)
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To: new cruelty; bimbo
Edit: ... From what I've read in other threads, there are several FReepers, one I know personally, that have lost there their jobs and are looking for work.

Ack.

160 posted on 09/11/2003 6:06:09 AM PDT by new cruelty
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