The real scenario is desperate parents doing everything for their child. They were undoubtedly shot down up the chain of command (so to speak) and are appealing to the public sympathy. I don’t blame them but its not good government nor good policy..
Patch the leak and fix the system. Why are these mutually exclusive? You seem to be enslaved under the spell of, well, something other than the good Lord, who really would look at everything down to the last detail.