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It appears United is throwing themselves upon the 'mercy of the court' by admitting Dao was neither a safety nor security issue.
1 posted on 04/27/2017 9:32:12 AM PDT by Presbyterian Reporter
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To: Presbyterian Reporter

2 posted on 04/27/2017 9:36:17 AM PDT by TADSLOS (Reset Underway!)
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To: Presbyterian Reporter

Having spoken to a couple of people involved in this, I only have one question, that any Airline person should agree with. where was the duty Sup?


3 posted on 04/27/2017 9:38:04 AM PDT by tcrlaf (They told me it could never happen in America. And then it did....)
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To: Presbyterian Reporter

Or you can fly Delta and the guy sitting next to you will put some cream in your coffee.


4 posted on 04/27/2017 9:43:30 AM PDT by blueunicorn6 ("A crack shot and a good dancer")
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To: Presbyterian Reporter

As a weekly flyer, I call triple BS on this one. United employees could care less about the customer. It would take effort and movement on their part to actually do something for the United customers other than be rude and act put out by any questions.


5 posted on 04/27/2017 9:55:19 AM PDT by EC Washington
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To: Presbyterian Reporter
If United knows that they are going to have to make room for crew members they should leave those seats open and not sell them to paying customers.

From what I have heard, those four crew members, who had to get to another airport as pronto as possible, missed their flight.

I guess United is figuring out that the customer needs to made as comfortable as possible and not man-handled off a paid seat.

So for what was approximately $1,000 (that is four seats at $250 each) United is going into a tail spin of momentous proportions.

6 posted on 04/27/2017 9:58:57 AM PDT by Slyfox (Where's Reagan when we need him? Look in the mirror - the spirit of The Gipper lives within you.)
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To: Presbyterian Reporter
DOT is going to do a report too.

United's best approach is to "plead liable" and then argue damages. Heck, its own terms of service, if followed, make it liable for damages due to not taking the paid passenger to the paid destination on the scheduled flight. And as long as he is litigating, Dao may be better off with actual damages than the 400% of ticket price number that United is otherwise liable for.

I doubt United will accept liability for damages resulting from the beating.

7 posted on 04/27/2017 10:03:09 AM PDT by Cboldt
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To: Presbyterian Reporter

In before the FReeperlawyers who claim you agree to get beaten when you buy a ticket. I still say this is going to cost the CEO his job in the end, because of how the company has failed in its response.


12 posted on 04/27/2017 10:30:33 AM PDT by bigbob (People say believe half of what you see son and none of what you hear - M. Gaye)
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To: Presbyterian Reporter

“In a new report, United Airlines admits several mistakes were made”

not according to half the freepers who post on this topic. they say that United customers fail to read the terms of their ticket, which explicitly state the unconditional right of United employees and any rent-a-cops they might utilized to brutalize seated passengers for any reason the Captain chooses because of his god-like powers that exceed all other law or authority, and anyone who resists such arbitrary brutalization for any reason is simply trolling for a big lawsuit settlement that they’ve been planning for weeks in advance.


13 posted on 04/27/2017 10:35:47 AM PDT by catnipman ( Cat Nipman: Vote Republican in 2012 and only be called racist one more time!)
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To: Presbyterian Reporter

” many things went wrong that day’”

Yep, the big one was that some one had a cell phone and recorded the event live and in color.

Next big one was they took the recording to the web so we could see all the action and the abuse this man endured.

Next big one was telling us that the flight was overbooked, when in fact all they wanted was to move some flight crew.

Next big one was letting the passengers board the flight without first resolving this issue.

Next big one.... you get the point!!!


16 posted on 04/27/2017 11:00:43 AM PDT by EXCH54FE (Hurricane 416,Feisty Old Vet (If it is to be, it's up to me))
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To: Presbyterian Reporter
This is a turning point for all of us at United and it signals a culture shift toward becoming a better, more customer-focused airline,” chief executive Oscar Munoz said...

There's always a first time for everything...

17 posted on 04/27/2017 11:03:46 AM PDT by COBOL2Java ("Game over, man, game over!" (my advice to DemocRATs))
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To: Presbyterian Reporter
...what the company intends to do to prevent a repeat of the incident

The plan is to shoot all the witnesses so this sort of thing doesn't go public again.

32 posted on 04/27/2017 1:23:57 PM PDT by Cementjungle
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