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Keyword: airlines

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  • How Your “Customer Lifetime Value” Affects How the Airline Treats You

    11/17/2018 11:38:41 AM PST · by Simon Green · 11 replies
    Flyer Talk ^ | 11/17/18 | Jackie Reddy
    Individual passengers may like to think that they are more than numbers to the airlines they patronize, but it turns out that this may not be the case, The Economist reports. As with many other businesses, carriers give individuals a “customer lifetime value” or CLV score. This metric is used to essentially predict how profitable a customer could be to an operator throughout the length of an individual’s relationship with a particular company. Airlines and carriers then utilize these scores to help inform their future interactions with their customers. “When it comes to flying, a CLV score takes into account...
  • 5ft 2in company boss sues British Airways over back injuries after he was 'wedged in' next [tr]

    11/15/2018 3:26:17 AM PST · by C19fan · 20 replies
    UK Daily Mail ^ | November 15, 2018 | James Fielding
    A company director is taking British Airways to court after claiming he suffered a pelvic injury from being wedged in next to an obese passenger on a 13-hour flight. Stephen Prosser, who is only 5ft 2in, is suing the airline after claiming that he was forced to sit crushed against the side of the plane by a 6ft 5in man weighing 23-stone who was sat in the middle. Mr Prosser, 51, claims BA staff refused to intervene and ask the man to move seats, during the flight from Bangkok to London Heathrow.
  • Airline Industry's Struggles Show Why Obama-Era Regulation Is Still A Problem

    10/26/2018 1:35:26 PM PDT · by rogerantone1 · 4 replies
    Investor's Business Daily ^ | October 23, 2018 | John R. Lott, Jr.
    Last week the United States was once again ranked as the world's most competitive economy. It's a distinction that we haven't had since 2008, due in part to the regulatory nightmare created by President Obama. Reducing those regulations is part of the reason our unemployment rate is at a 49-year low and economic growth is so strong.
  • April 2018: The World's 5 Most Dangerous Airlines

    09/22/2018 10:26:16 AM PDT · by rey · 39 replies
    Travel Awaits ^ | 19 Apri, 2018 | Anna Freyer
    Airline safety is measured by, which uses a variety of metrics to award airlines as many as seven stars for safety and quality. The below airlines are the only ones in the world with only one star. 1. Air Koryo This may not be particularly surprising, but North Korea's national airline is rock bottom in the world rankings. Unlike most entries on this list, it is fatality-free and has an IOSA Certification, which is an internationally-recognized standard for the airline's operation and control systems. So, why the low star rating? For one, Air Koryo received an EU ban in...
  • Two health scares at US airports tied to Mecca pilgrims

    09/08/2018 8:13:50 AM PDT · by BenLurkin · 13 replies
    Ten people were tested for a battery of respiratory viruses and bacteria in hopes of ruling out serious pathogens that could present a public health threat. Two of them tested positive for an especially virulent type of influenza A virus, and one of the two, who was gravely ill with pneumonia, was co-infected with another respiratory virus, Cetron said. A third person tested positive for a cold virus. All three had taken part in the Haj, which this year drew 2 million people to Mecca, Cetron said. Seven crew members, who boarded the flight in Dubai and were not at...
  • CDC Investigating...Multiple Passengers Fall Ill On Separate International Flights...Philadelphia

    09/06/2018 6:42:15 PM PDT · by BenLurkin · 47 replies
    cbs ^ | September 6, 2018 at 6:00 pm
    Full Headline: CDC Investigating After Multiple Passengers Fall Ill On Separate International Flights Coming Into Philadelphia International Airport Officials say 12 passengers arriving at the airport on American Airlines flights from Paris and Munich experienced flu-like symptoms. Multiple ambulances were dispatched to the airport.
  • Southwest Airlines Sets New Limits On Travelers’ Pets–Only Dogs, Cats And Horses

    08/17/2018 10:14:25 AM PDT · by C19fan · 45 replies
    Hot Air ^ | August 17, 2018 | Andrew Malcolm
    Like many airlines, Southwest has been working on new policies to rein in passenger abuse of generous “emotional support” animal guidelines. Customers have successfully flown with support spiders, snakes, possums, raccoons and, of course, cats and dogs, even large slobbering ones shedding fur. We wrote here in April about airlines’ varied struggles with developing standard policies that meet the needs and desires of passengers paying a small fortune to fly cross-country without being eaten and passengers who feel the need to have their little baby Bailey nearby at all times.
  • Tamar Braxton Responds to Delta Airlines’ Statement Rebuking Her ‘Unusual Behavior’

    08/13/2018 8:42:33 AM PDT · by KeyLargo · 16 replies
    Sandrarose ^ | August 1, 2018
    Tamar Braxton Responds to Delta Airlines’ Statement Rebuking Her ‘Unusual Behavior’ Wednesday, August 1, 2018 Tamar Braxton has responded to a Delta Airlines statement blaming her “unusual behavior” and her refusal to follow a flight attendant’s instructions during a recent flight. Tamar’s sister Towanda accused a Delta pilot of ridiculing Tamar after the pilot left the safety of the reinforced cockpit to deal with the part-time singer’s unruly behavior. “@tamarbraxton got ridiculed by a pilot for flying while black on Delta,” Towanda wrote in an Instagram post dated July 28. “Wow! I guess being a diamond and double million miler...
  • Mom Jailed for Drinking One Glass of Wine on Flight to Dubai

    08/10/2018 3:36:52 PM PDT · by Simon Green · 116 replies
    Newsweek ^ | 08/10/18 | Christina Zhao
    A mother from the U.K. claimed she was arrested and jailed in Dubai for drinking one glass of wine onboard an Emirates flight last month. On July 13, Dubai International Airport immigration officers arrested and jailed Ellie Holman, 44, and her 4-year-old daughter in a detention center as her flight landed in the Persian Gulf country following an eight-hour flight. According to Holman, she was arrested because she drank a glass of red wine with her meal onboard the flight from London. Holman told MailOnline that an immigration officer questioned her upon arrival and then instructed her to purchase a...
  • American Woman Dragged From Korean Air Flight For Refusing to Sit in Her Economy Seat

    08/02/2018 12:24:07 PM PDT · by 2ndDivisionVet · 56 replies
    Next Shark - The Voice of Global Asians ^ | August 1, 2018 | Khier Casino
    An American woman was forcibly removed from a Korean Air flight as she yelled “NUCLEAR DISARMAMENT” after it was delayed for an hour and 40 minutes. Video posted by Korea JoongAng Daily shows the 30-year-old woman, who originally paid for an economy seat, sitting down in the business class section on a flight bound for San Francisco that took off from Incheon International Airport on July 27. (VIDEO-AT-LINK) The woman did not want to get out of the seat and caused a commotion when flight attendants and airport police surrounded her and told her that she needed to sit in...
  • The Best And Worst Airlines To Fly This Summer

    07/24/2018 9:06:45 AM PDT · by Simon Green · 35 replies
    Forbes ^ | 07/21/18 | Christopher Elliott
    Everyone wants to know the best and worst airlines to fly this summer, but only one man has the answer. His name is Brent Bowen, and he's the Embry-Riddle Aeronautical University professor who publishes the definitive Airline Quality Rating (AQR). Bowen has tracked the ups and downs of the domestic airline industry since 1993, using data collected from the U.S. Department of Transportation (DOT). Although he and his co-researcher, Dean Headley, release the AQR in April, they monitor airline performance year round but don't report it publicly. DOT releases numbers on complaints, lost luggage, on-time departures, and oversales, at regular...
  • Asiana chairman apologises over no in-flight meals fiasco

    07/04/2018 9:42:42 AM PDT · by 2ndDivisionVet · 10 replies
    The Malay Mail ^ | July 4, 2018 | Agence France Presse
    SEOUL, July 4 — The chairman of South Korea’s Asiana Airlines today apologised after many of its planes took off without any in-flight meals this week because the carrier was suddenly forced to switch caterers. Since Sunday, many Asiana flights have been delayed waiting for meals and many others, mostly short-haul flights to Japan and China, have had to leave without any. “I am sorry for causing public concern over Asiana’s in-flight meal crisis,” said Park Sam-koo, chairman of Kumho Asiana Group whose main subsidiaries include Asiana Airlines and Kumho Engineering & Construction. The debacle at South Korea’s second largest...
  • Orlando International Airport to scan faces of US citizens

    06/21/2018 10:42:32 AM PDT · by bgill · 42 replies
    cbsaustin ^ | June 21, 2018 | Mike Schneider
    Florida's busiest airport is becoming the first in the nation to require a face scan of passengers on all arriving and departing international flights, including U.S. citizens, according to officials there. The expected announcement Thursday at Orlando International Airport alarms some privacy advocates who say there are no formal rules in place for handling data gleaned from the scans, nor formal guidelines on what should happen if a passenger is wrongly prevented from boarding. Airports in Atlanta, Boston, Chicago, Houston, Las Vegas, Miami, New York and Washington already use face scans for some departing international flights,
  • United telling US immigration officials not to fly children separated ...

    06/20/2018 11:54:31 AM PDT · by JME_FAN · 64 replies
    Business Insider ^ | 6-20-2018 | Benjamin Zhang
    United Airlines CEO Oscar Munoz said in a statement on Wednesday that the airline has told the United States government not to fly children separated from their families by immigration officials on its planes.
  • Why airlines hope physicians aren't on board during medical emergencies

    06/08/2018 3:19:08 PM PDT · by buckalfa · 43 replies
    Becker's Hospital Review ^ | May 29, 2018 | Leo Vartorella
    Physicians and other clinicians are called upon to help passengers during in-flight medical emergencies, but airlines often prefer the guidance of on-the-ground consultants in order to avoid diversions, according to Bloomberg. A medical emergency occurs once every 604 flights, with 7.3 percent leading to diversions that ground the plane, according to a study The New England Journal of Medicine. While it is standard protocol to first find out if a medical professional is on board before calling a consultant, a diversion can cost as much as $200,000, and airlines look to avoid these diversions whenever possible. Passenger clinicians are more...
  • Singapore Airlines to launch world's longest commercial flight in October

    05/30/2018 10:32:06 AM PDT · by C19fan · 52 replies
    Reuters ^ | May 30, 2018 | Staff
    Singapore Airlines Ltd (SIAL.SI) said it would launch the world’s longest commercial flight in October, a near-19 hour non-stop journey from Singapore to the New York area. The 8,277 nautical mile (15,329 kilometer) flight from Singapore to Newark, New Jersey with 161 business class and premium economy seats will eclipse the 7,843 nautical mile Qatar Airways flight from Doha to Auckland as the world’s longest, according to airline data provider OAG.
  • Airlines caving to Beijing despite White House protest [calling Taiwan part of Red China]

    05/22/2018 5:04:54 AM PDT · by Olog-hai · 10 replies
    Associated Press ^ | May 22, 2018 6:55 AM | Erika Kinetz
    Global airlines are obeying Beijing’s demands to refer to Taiwan explicitly as a part of China, despite the White House’s call this month to stand firm against such “Orwellian nonsense.” The Associated Press found 20 carriers, including Air Canada, British Airways and Lufthansa, that now refer to Taiwan, the self-ruled island that Beijing considers Chinese territory, as a part of China on their global websites. There are just three days left for dozens of foreign airlines to decide whether to comply with Beijing’s orders, or face consequences that could cripple their China business, including legal sanctions. Many have already sided...
  • American Airlines bans insects, hedgehogs and goats as emotional support animals

    05/17/2018 10:12:49 AM PDT · by servo1969 · 50 replies
    CNN Money ^ | 5/15/2018 | Julia Horowitz
    American Airlines is making it very clear: Insects, goats and hedgehogs cannot be brought on planes as emotional support animals. The airline revised its guidelines on Monday for comfort animals on flights. Those who want to bring such an animal on board now have to file paperwork 48 hours before a flight, and there are new restrictions on which types of animals are permitted. "We support the rights of customers, from veterans to people with disabilities, with legitimate needs for a trained service or support animal," American Airlines said in a press release. "Unfortunately, untrained animals can lead to safety...
  • George Carlin - Flying

    04/24/2018 7:49:07 PM PDT · by patro · 10 replies
    YouTube ^ | 09/06/2013 | EMFPRODUCTIONS777
  • Woman fined $500 for saving free Delta Air Lines snack

    04/22/2018 7:21:23 PM PDT · by Colonel Kangaroo · 228 replies
    Fox News ^ | April 22, 2018 | Alexandra Deabler
    A Colorado woman is facing a $500 fine from U.S. Customs and Border Protection (CBP) for saving a free apple she received as a snack from Delta Air Lines on her way back to the United States from Paris, France. Crystal Tadlock told Fox 31 Denver, toward the end of her flight from Paris, flight attendants passed out apples in plastic bags as a snack. Tadlock put the fruit in her carry-on to save for when she was hungry during the second leg of her trip. Once Tadlock arrived in the U.S., she went through Customs and her bag was...