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The US military is leading a team that is helping to repair Ukraine's military hardware over the phone. These virtual exchanges often take place during battle, the Associated Press reported. Ukrainian troops, meanwhile, are pushing artillery systems to the limits to keep Russia at bay.

'So you have a car? Come get it next time.'A customer posted security camera footage of a Domino’s delivery driver asking them for a tip as they handed them a pizza in a now-viral TikTok, angering some people in the comments. In the video posted by TikToker X (@user626366461) on Dec. 11, the Domino’s worker asks for a tip and when the person doesn’t immediately offer one, points out that the customer has a car. She then tells them to “drive” to get their pizza. The customer explains to the driver that delivery is more for her “convenience” and...

The IRS isn’t putting its money where its mouth is after the agency pledged to improve customer service for taxpayers following an infusion of cash. Of the $80 billion windfall the IRS will rake in from the Inflation Reduction Act, just $3.2 billion — or 4% — will be spent on improving taxpayer service. In contrast, $46 billion — or 58% of the new money — will be devoted to enhancing “monitoring and compliance.” The paltry figure for customer service seems to fly in the face of a vow made by one Treasury Department official. “Taxpayers should expect a significantly...

Susan Leger and her granddaughter had to walk in their pajamas to a new hotelThey were kicked out of the Baymont Inn in Helen, Georgia for leaving a bad review on booking site Hotels.com after checking inLeger said in her write-up that the hotel was run-down, and that its toilet didn't flush properly Manager Danny Vyas told a 911 dispatcher that he wanted her out because, 'I know that you didn't like the room and you have reviewed us'The booking website only refunded Leger after questions from reporters A grandmother says she was kicked out of a Georgia hotel by...

The past few weeks have exposed me to an abnormal level of incompetence displayed by private businesses' employees. The icing on the cake was when I recently had a flat tire and discovered that my mini-spare was defective, told that the only one - without paying >$150 for a new one - was 45 minutes away at a wrecking yard. I make the drive, only to discover that the spare is BLOWN (they never checked it). To make matters worse, another employee at the nationwide firm 'helped' me to find one with the same bolt pattern off of a different...

One Walt Disney World attraction just became a little too immersive for riders. Around midday on Thursday, one of the boats used in the classic Jungle Cruise ride at the Orlando theme park started sinking while filled with passengers. Witnesses documented the mishap on social media, showing guests still standing inside the boat as the murky water slowly rose around their legs. All those on board were safely rescued, but later images captured the vessel nearly completely submerged, its canopy roof still visible and what appears to be a lone park employee on board. “Our boat on the jungle cruise...

A Florida man accused of trying to slash a Walmart employee with scissors now faces federal charges after allegedly threatening President Donald Trump while he was being arrested. Federal court records show Mohammed Omar Haji Mohammed, 36, is charged with making threats against the president during the July 8 altercation. A Secret Service affidavit says Mohammed tried to slash a Walmart employee during a disagreement at the customer service desk, then yelled threats in Arabic that were recorded on body cameras by police who responded. The alleged threats, translated into English by the FBI, include: "We are coming for you...

TAMPA, FL -- Optum, a UnitedHealth Group company, is adding 55 new customer service jobs for two of its businesses in Tampa to support the needs of a growing number of members and clients and to continue delivering better health care experiences to the people it serves. A job fair will be held in Tampa Tuesday, July 31, and Wednesday Aug. 1, 10 a.m. to 6 p.m. for people to learn more about LHI and Optum360, and to apply for these positions. The positions will be based at the Optum office located at 175 Kelsey Lane, Tampa. Potential job seekers...

GRAND ISLAND, NY - The New York State Thruway Authority announced Wednesday that cashless tolling on Grand Island will be operational the night of Thursday, March 29. For months, there has been construction near the North Grand Island Bridge on the 190 southbound and on the 190 northbound near the South Grand Island Bridge. The actual gantries, which drivers will go under to pay their toll, are being built. Once the system becomes operational, according to the Thruway Authority, drivers for a brief period of time will go through the old toll plazas, which will not be operational and then...

I haven't been inside a Sears store for more than 10 years, until Thursday, June 22. And, wow, did I learn a lot. Mainly, I came away with a better understanding of why Sears Holdings Corp. is closing an additional 20 stores on top of the 245 it already planned to shutter. And why it has failed to turn a profit in 29 out of the last 37 quarters and seen same-store sales decline in 11 of the past 12 quarters. I observed alienating treatment of a loyal customer at the store in Jersey City, N.J., which was also messy...

A Canadian man says he was stung by a scorpion while travelling in business class on a United Airlines flight. Richard Bell said the scorpion fell from the overhead bin and onto his head during lunch on a trip from Houston, Texas to Calgary in Canada. After putting it on his plate, he was stung. United has offered compensation. It happened on Sunday, the same day a United passenger was violently dragged from a plane after refusing to give his seat to a staff member. Video of the incident has been watched by millions of people online. Dr David Dao,...

Here's what I was told during my freshman orientation at Haverford College: Ask for help when you need it. Speak up when you feel uncomfortable. Place your own well being above all other concerns. In short, the school was ready to protect me from any personal slights or hurt feelings I might suffer. What counted as a personal slight or similar offense was up to me to define. This surprised me. It surprised me because at McDonald's, where I worked before I started school, acting in this way would have probably cost me my job, a job I needed in...

THE END OF ROBOTS, MORE OR LESS: I have been thinking a lot about this lately. Everywhere I go service is utterly horrible, even with companies once known for service. 1) people don't listen. No matter how clearly you state an order, explain your need, people don't listen. I'm not just talking about fast-food---it's everywhere. I spent hours with a saleswoman for a new home we were building. I stated again and again, "We have plenty of money for a down payment, but my monthly payment CANNOT be more than $X". Again and again she would mindlessly print out a...

This is what KLM does with left behind items on their flights...This is the best EVERRRRRR, so if you delete it without watching, ​ you will miss out on being delighted!! This is what KLM does with left behind items on their flights...This is the best EVERRRRRR, so if you delete it without watching, ​ This is what KLM does with items that are left behind on the plane. If you don't watch the video (1+ min.) you will miss out on being delighted!! https://www.youtube.com/embed/NK-T_t166TY?feature=player_embedded

I'd like to hear some opinions about this fine example of "customer service" I recently experienced at the hands of LG Electronics. I purchased a non-smart cell phone from a vendor on Amazon. It was advertised as new, and arrived in the original sealed box. After a few months, the phone's camera stopped working. The battery door was stuck and could not be opened. And the shift key was on the fritz, leaving you with entire sentences in upper case at random times. I contacted Amazon, who contacted the vendor. Two times they contacted them and two times there was...

You know they may be thinking it about you, when you're arguing with a customer service representative. But it's a stretch when you actually see it in writing: "A**hole". That's what happened to a Spokane, Washington couple after they sparred about their bill with a customer service representative from Comcast. When Ricardo and Lisa Brown got their monthly service bill, the husband's name had been changed from Ricardo Brown to "A**hole Brown."

Link only. This will put a smile on your face for sure. https://www.youtube.com/watch?v=NK-T_t166TY&feature=youtu.be

A blind woman was left "horrified" and "distressed" when staff at Tesco in north London shouted at her to get her guide dog out. Maya Makri, 39, was in the Swiss Cottage shop 10 days after moving to the capital when she was told "never come back". She said three cashiers shouted "no pets allowed" and to leave the shop. Tesco said: "This clearly should never have happened and we will contact Ms Makri directly to apologise." 'Very upsetting' During the incident on Monday, Ms Makri said her guide dog of six years, Jemma, was wearing a high-visibility jacket and...

According to Consumer Reports, Tesla Model S owners are highly satisfied. In fact, the 99 out of 100 owner-satisfaction score gathered from 600 owners is the highest the agency has seen in years. This is somewhat surprising in light of what seems to be a high level of maintenance and service appointments that Model S owners are experiencing. To be fair, much of the maintenance seems to be due to hyperactive proactivity and misdiagnosis as the company learns to properly diagnose problems unique to its electric cars. Still, as a young vehicle manufacturer, there is certainly room for quality control...

We’re used to dealing with companies that seem to take joy in foiling their customers, so when a company comes through, really performs above and beyond, we jump at the chance to warm a few hearts. Like say when an 11-year-old boy saves up his money for two years to buy a LEGO train set only to find out it isn’t being made anymore and is now a collectible, completely out of his price range. You better believe this one has a happy ending.In a letter posted as part of a video on YouTube (via Buzzfeed) A Massachusetts boy with writes...