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  • Dell Lost Control of Key Customer Support Domain for a Month in 2017

    10/26/2017 9:22:07 PM PDT · by ransomnote · 14 replies
    https://krebsonsecurity.com ^ | 10/17/17 | Brian Krebs
    A Web site set up by PC maker Dell Inc. to help customers recover from malicious software and other computer maladies may have been hijacked for a few weeks this summer by people who specialize in deploying said malware, KrebsOnSecurity has learned. There is a program installed on virtually all Dell computers called “Dell Backup and Recovery Application.” It’s designed to help customers restore their data and computers to their pristine, factory default state should a problem occur with the device. That backup and recovery program periodically checks a rather catchy domain name — DellBackupandRecoveryCloudStorage.com — which until recently was...