We have allowed construction of a legal system in this country that no one fully understands. It therefore mass produces very profitable disputes.
The real legal issue with these contracts is the “arbitration” clause they now include. They have you locked in to a legal situation where you have agreed you can’t even take them to court if you wanted to. And it is just as real and legally effective as a release of liability agreement. And just like corporate Human Relations is supposed to be a neutral third party, they own and pay for the arbitration party themselves. Pretty hard to beat a rigged game that tight.