[thoughtomator]

stop paying the bill and they’ll contact you

[bk1000]

You should be able to contact them on their website. I have had nothing but good luck with Roku.

[UnwashedPeasant]

If you google “roku customer service,” this number is displayed:
1 (816) 272-8106

[glorgau]

There was actually a bit of an outage for many cloud services this afternoon. Could be a part of it.

[Deaf Smith]

867-5309

[ProtectOurFreedom]

What, exactly, are you paying for? I bought their box and use it to get streaming services from Netflix and Amazon, but I pay Netflix and Amazon directly. I don't have any recurring payments to Roku.

Google "Roku Support" and you get a link to their Official Roku Support Page. That's where you always go to get any sort of support these days. On that page, you have Account, billing help"

[GAGOP]

That is what is great about Roku for me, I paid a one time fee and as long as you have wifi, you can download the apps for many channels (ID, AMC, AHC, History). I also have cable and Roku is the only way to get the cable service to the other TVs - who knew you couldn’t plug a cable wire into the wall outlet and TV to get service anymore? Roku’s one time price is way cheaper than having to rent boxes for my three TVs.

[Extremely Extreme Extremist]

Roku doesn't have "streaming services" per se. You buy or download the channels independently. Roku is just the middleman.

Love my Roku, have had it for 6 years. I do not have cable or even broadcast TV.

[Carriage Hill]

Do you have a ROKU account?

Here’s a way to get to them:

https://support.roku.com/contactus
&
https://www.roku.com/about/contact

[deport]

I cannot find a way to contact them.

*************

Curious as to how you are connected to Free Republic
and the internet?

[Robert DeLong]

Quick search provided 1 (816) 272-8106

[Sparky21555]

I wish to thank you all for your time and help. I will try these numbers which you have generously given me.

[Innovative]

They have a website. Did you check there?

https://support.roku.com/index

[Ken H]

Beechwood 4-5789

[adaven]

Many services that rely on Google Cloud were down today. Could that have been it?

[mowowie]

sounds like you have been a victim of a ROKU SCAM floating around.
when i signed up my Roku device they specifically mentioned the scam....Roku does not charge money to activate the device.

[HotHunt]

If you're on FR, then you're on a computer or a device with browser.

Go to a beach engine like Google or Bing and type-in Roku.

You'l find it right away.

Easy peasy.

PS. Try restarting your internet modem to see if it will come back.

[PROCON]

What? 37 comments and no:

"I threw my TV away in 1985."

[Steve Van Doorn]

Note how everyone likes RUKO here. I bought some of their stock. :)

[Pollard]

No, you’re not paying roku for streaming services. You bought a roku device that will play streaming services but those services are different entities.

“”” What’s a Roku account?
You need a Roku account to activate your device and access entertainment across thousands of streaming channels. There are no monthly equipment rental fees with Roku. Adding a payment method lets you easily rent/buy movies on demand or subscribe to popular services like Netflix. “””

https://www.roku.com/how-it-works

A roku box is just a receiver.