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Southwest apologizes, reimburses San Jose mom tossed from a flight with cranky 2-year-old
San Jose Mercury News ^ | 10/31/9

Posted on 10/31/2009 10:50:30 AM PDT by SmithL

Southwest Airlines has apologized to a San Jose mom who was kicked off a plane along with her unruly 2-year-old son earlier this week.

But Southwest spokeswoman Marilee McInnis told the Mercury News the airline did not regret its decision to yank Pamela Root and her son, Adam, off the plane — which flight attendants made in the interests of safety, she said — just the inconvenience it caused the family.

Root said Friday she accepts Southwest's apology, "and in the future we just hope that children are not separated from their luggage."

(Excerpt) Read more at mercurynews.com ...


TOPICS: Travel
KEYWORDS: screamer; southwest; terribletwos
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Follow-up to San Jose mom and cranky 2-year-old kicked off Southwest flight
1 posted on 10/31/2009 10:50:32 AM PDT by SmithL
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To: SmithL

Sounds like Bill Cosby’s “Little Jeffrey” skit.

Nightmare.


2 posted on 10/31/2009 10:52:43 AM PDT by Soothesayer9
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To: SmithL

Good for them. If you cant control your little horror then dont subject other people to their bad behavior and your poor parenting.


3 posted on 10/31/2009 10:53:47 AM PDT by DogBarkTree (Support Sarah. http://www.facebook.com/home.php?ref=home#/sarahpalin?ref=nf)
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To: SmithL

I was on a 8 hour flight from Paris to Atlanta that had a crying toddler. It was about 4 hours of misery........


4 posted on 10/31/2009 10:59:17 AM PDT by Red Badger (If liberty means anything at all, it means the right to tell people what they do not want to hear.)
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To: SmithL
Root said Friday she accepts Southwest's apology, "and in the future we just hope that children are not separated from their luggage."

So just pack toddlers in the luggage compartment. Problem solved. :)
5 posted on 10/31/2009 11:05:31 AM PDT by modhom (deficits=inflation+taxes)
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To: DogBarkTree

Then, they should always offer to give money back if kids can’t handle the trip.

Our last trip, we were delayed by 6 hours. I was so glad my kids were older (12 & 14). We were going from San Jose to Dallas, and we got in at 2am. I felt so sorry for the little kids (and their parents) on that flight. Some of those parents were missing connections to other places. I can’t imagine having that happen with little kids.


6 posted on 10/31/2009 11:08:23 AM PDT by luckystarmom
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To: SmithL

My two year old’s behavior is not an issue. By that age, they are entirely capable of being controlled. They may be having a bad day, but the rest of the world need not participate in that bad day.


7 posted on 10/31/2009 11:13:22 AM PDT by hopespringseternal
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To: SmithL

I see a “Moms Fly Free” campaign coming from this.


8 posted on 10/31/2009 11:26:56 AM PDT by GeronL (http://tyrannysentinel.blogspot.com .... I am a rogue nobody. One of millions.)
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To: Red Badger
"I was on a 8 hour flight from Paris to Atlanta that had a crying toddler.

I have no problem with crying infants or children crying when experiencing ear pain or discomfort associated with flight. That is why I invested in noise cancellation ear phones. What I don't condone is petulant, aggressive, "bratty" behavior that infringes on the comfort of everyone else or the parents who condone, tolerate, or reward it.

9 posted on 10/31/2009 11:42:52 AM PDT by Natural Law
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To: SmithL

Wimps. Should have sent her a roll of duct tape and instructions to apply it to Junior’s mouth if she ever flies with them again.


10 posted on 10/31/2009 12:09:31 PM PDT by Slings and Arrows ("When France chides you for appeasement, you know you're scraping bottom." --Charles Krauthammer)
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To: DogBarkTree

The flip side, mom maybe did not want to go to jail for disciplining the child in public.


11 posted on 10/31/2009 12:20:46 PM PDT by Cold Heart
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To: Natural Law
Benardyl is often a parent's best friend....:)
12 posted on 10/31/2009 12:21:06 PM PDT by Othniel (Meddling in human affairs for 1/20 of a millenium......)
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To: Red Badger
Crying infants don't bother me, I just feel bad for them and their parents because I have been there. It is the loud mouth obnoxious adults that I would like to put off of planes sometimes. We flew home from Las Vegas yesterday on Southwest and it was a pleasant ride.
13 posted on 10/31/2009 12:29:35 PM PDT by Ditter
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To: DogBarkTree

Are you a parent? If so, please share your secrets in quieting a fussy 2-year old, as it sounds like you’ve never had this problem.


14 posted on 10/31/2009 12:31:44 PM PDT by dinoparty
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To: dinoparty

Spare the rod, spoil the child is no secret. It’s not your job to be your child’s friend.


15 posted on 10/31/2009 12:36:45 PM PDT by DogBarkTree (Support Sarah. http://www.facebook.com/home.php?ref=home#/sarahpalin?ref=nf)
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To: dinoparty
It has been a very long time since my daughter was 2 or 3 and we used to fly very long legs in economy with her. The child needs to understand from daily behavior at home, there are consequences to her actions. Both good and not so good. I always found that anticipation of good consequences for good behavior did the most.

On our long flights overseas, I see a lot of parents of very young children. Most are really good kids. Nothing can really be done, however, about a sick infant beyond the mother's comforting the child and your patience with the noise. Otherwise, I suspect that a good kid on the airplane is good at home. The pain in the rear on the plane has learned that such behavior gets action and wanted attention.

16 posted on 10/31/2009 1:09:58 PM PDT by JimSEA
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To: Othniel

Dramamine is good, too.

I’m surprised ANY parent would not give their kids a little something for motion sickness ;-)


17 posted on 10/31/2009 1:41:58 PM PDT by Cloverfarm (Obama = Nixon II)
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To: DogBarkTree

At the same time, a 2-year-old cannot communicate pain and fear or respond to it like older children. I would not refer to the child as a “horror.” But under the circumstances, I agree the airline acted appropriately. They even gave her a travel voucher.


18 posted on 10/31/2009 4:15:01 PM PDT by dbeall
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To: DogBarkTree

You are so right! I can’t count the number of times in a shopping mall, a doctors office or some place somebodys ungovernable little brat is carrying on and the adult just basically lets the kid do it. Bloody annoying to no end.


19 posted on 10/31/2009 6:37:15 PM PDT by JoeMac ("Dats all I can stands 'cuz I can't stands no more!'' Popeye The SailorMan)
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To: SmithL
Inconveniencing a planeload of passengers is acceptable, but inconveniencing a brat and his dysfunctional so-called mother is bad for business?

Can anyone explain that to me?

20 posted on 10/31/2009 11:51:30 PM PDT by Publius6961 (Â…he's not America, he's an employee who hasn't risen to minimal expectations.)
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