She should have asked the operator for the number for the local police and not used 911, but yeah, that’s what happened.
She paid, they came back and told her that they were out, she asked for her money back and the manager said that it wasn’t policy to give money back and she had to pick something else off the menu. So she called the police.
And somehow she became the new “they won’t make me a western bacon burger” lady who called 911.
Zwho knows...it could be that she didn’t “punch” the window, but was pounding on window demanding her money back.
In our town, you have to call 911 for everything. They don’t even have a number for the local police. You have to call 911.
IIRC, MacDonalds changed their corporate policy so that they had to give cash refunds if they couldn’t honor an order.
She was one of the last customers that night and they didn’t want to make a (small) batch just for her.