If I was a Tech Clerk and got a call like that one, I would presume the customer was involved in something illegal.
I would presume it was either theft or drug trafficking or child abuse of some kind and tell my Manager.
Of course, we are talking about customers of computer goods, including all kinds of people. Maybe this sort of call is not that unusual when a customer get’s frustrated about their laptop or phone. I can only imagine the calls The Geek Squad at Best Buy get every single day.
BASIC INTELLIGENCE TEST.
American Edition.
One question. (1.)
There are TWO (2) possible answers, “a” or “b.”
Please circle (a) or (b).
Question 1. (one.)
You wish to become a successful mass-murdering “shooter.” Where would you choose to conduct your shooting?
a) A Waffle House.
b) Anywhere else.
How hard is it to find out how to fdisk?
I can’t say that I disagree with reasoning. Given the incentives by the FBI, I suspect a lot of people were given ‘new files’ on their computer by repair shops, and now have to register as sex offenders.
Bottom line - NEVER let a stranger touch, much less ‘repair’, your computer. Just use it as much as possible, back up your stuff, and when it does, crush the drive(s) and toss it.
You should not assume that such utilities can successfully wipe SSDs.