Perhaps it was someone moving at a snail’s pace in the self checkout? Our local Walmart only runs one or two cashier lanes and all the rest are self checkout.
“Our local Walmart only runs one or two cashier lanes and all the rest are self checkout.”
They’re doing that at our Walmart, too. It started with two pretty obscure self-service lanes — which nobody used. Then about every month, they remove two regular lanes and put in two more self-service lanes — which nobody uses. They’ve encroached on most of the checkout area and, still, nobody uses them.
A lot of chatter in line is that although shoppers know how to use self service, they don’t — just for spite or something. They’re offended to be denied the personal touch with a cashier. I’ll do it if I don’t have produce, but I hate it.
The ones that annoy me are the ones talking on the cell phone while checking out. It’s slower to load bags into the cart with only one hand, and then they aren’t paying attention when paying the bill.
Walmart has annouced they will be closed Christmas day so both cashiers can spend time with their loved ones.
“Our local Walmart only runs one or two cashier lanes and all the rest are self checkout.”
And here lies the initial problem. Cause and effect from the decision to replace cashiers with more self check out. It is very inconvenient for customers with full carts. In fact it is counter productive because now fewer customers even want to FILL a cart and only grab a couple items and run. If I owned a store I would want every customer to fill a cart completely full every trip.