forced? They were not even allowed to leave??
The restaurant responded Monday to the wave of criticism. Tim Whitlock, senior vice president
of operations and chief operating officer for Morton’s The Steakhouse, wrote in a statement:
“Our executive team has been in contact with Mr. Chambers who fully accepted our apology.
There was a complete and total misunderstanding by our staff who had no idea that our
guest had a medical condition. Our actions were uninformed and our intentions were not
malicious. As a sign of our sincere apology and commitment to the community, we are
donating on behalf of Mr. Chambers, $2,000.00 to the St. Jude’s Hospital. In addition,
Morton’s The Steakhouse will also partner with Mr. Chambers to underwrite a cancer fundraiser.
“At Morton’s The Steakhouse, superior customer service is our first priority. We appreciate
the patronage of our loyal guests and look forward to continuing to serve the Nashville
community. We embrace our role as an iconic location where generations come to share special
moments and memories.”
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