Oh I helped my daughter with a military move last year. It was a nightmare from beginning to end and it wasn’t this company. So many issues I don’t know where to start but they had a lot of things damaged and it took forever for them to get their stuff.
IDK what the deal is, but it was a really bad situation and it took forever for them to collect on damages. One piece of furniture that got damaged was a family heirloom and my daughter did not want it paid for she wanted to get it repaired. She did, but not sure she got reimbursed for that.
I don’t know why military moves are so bad but it is not fair to the families, they don’t get to pick movers so someone needs to be held accountable.
Government contractors with priority given to minority business owners who donate heavily to the powers that be. That’s my first thought.
I also know they’ll hire temporary day laborers to pack/unpack the trucks and standby ‘pool’ drivers.