The owner of a Rivian R1S electric SUV was overjoyed to have his dream electric vehicle after waiting for years. But after owning the car for just days, it got stuck in the snow and immobilized by a safety feature, leading to a $2,100 bill to transport it to a repair facility. Business Insider reports that a recent incident involving an owner of a Rivian R1S has forced the maker of the electric vehicles to examine its customer service more carefully and think about making changes to improve the user experience. The owner of an R1S truck, Chase Merrill, encountered...