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Need Tech Help from my fellow Freepers
10/18/2009
| Autumn Raine
Posted on 10/18/2009 2:07:39 PM PDT by autumnraine
I am so sorry to post a vanity, but I am desperate and you guys are so smart around here...
I am working in "My Math Lab" on course compass. They use Quicktime Video for instruction (some of the course is online) and for some reason the Quicktime video is now just playing the audio. When you click on the video, the box opens as if it is starting the video,the Quicktime logo will pop up, the status bar goes to the center of the box and the screen remains black while you can still hear the audio.
I have uninstalled Quicktime, reinstalled Quicktime. I don't know if the newer version is having a codec problem with mymathlab or what. But I don't know how to go back and get a previous version as all Quicktime links (even the ones on older webpages) link to the newest version.
Help?
TOPICS: Computers/Internet; Education
KEYWORDS: computer; help; vanity
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Thanks guys.
To: autumnraine
This happened to me the other day. Update Quicktime to latest version and it was fixed.
2
posted on
10/18/2009 2:08:57 PM PDT
by
Edison
(I don't know what irks me more, the lying or the incompetence.)
To: autumnraine
My wife had the exact same problem after I updated her laptop to the latest version of Quicktime. Tech support told her that the math lab software doesn’t work with the newest version, so she had to uninstall it and then go back and install the older version. That fixed it.
I believe the version you need is 7.60.92.0
3
posted on
10/18/2009 2:21:04 PM PDT
by
smokingfrog
(No man's life, liberty or property is safe while the legislature is in session. I AM JIM THOMPSON)
To: autumnraine
This is a very common problem with Quicktime. If it isn’t a developer issue (I’ve goofed with my publish settings before and didn’t properly test). One way to try a fix is to remove one of the plug-ins. Remove this file: /Library/Plug-ins/QuickTime Plugin.webplugin
It forces it to use the full QT player, not just the plugin.
4
posted on
10/18/2009 2:26:00 PM PDT
by
mnehring
To: autumnraine
5
posted on
10/18/2009 2:29:15 PM PDT
by
capt. norm
(Never underestimate the power of very stupid people in large groups.)
To: autumnraine
I initially misread your post. I’ll call the DEA back and tell them to never mind.
6
posted on
10/18/2009 2:37:00 PM PDT
by
Riley
(The Fourth Estate is the Fifth Column.)
To: smokingfrog
Thank you so much! I am working on uninstalling the newest Quicktime and finding the 7.60.92.0.
7
posted on
10/18/2009 2:45:09 PM PDT
by
autumnraine
(You can't fix stupid, but you can vote it out!)
To: Riley
Heheee
No, no meth labs here. ;o)
8
posted on
10/18/2009 2:46:46 PM PDT
by
autumnraine
(You can't fix stupid, but you can vote it out!)
To: autumnraine
This should be it.
http://support.apple.com/kb/DL762
mathlab help
9
posted on
10/18/2009 2:53:43 PM PDT
by
smokingfrog
(No man's life, liberty or property is safe while the legislature is in session. I AM JIM THOMPSON)
To: autumnraine
10
posted on
10/18/2009 2:54:19 PM PDT
by
smokingfrog
(No man's life, liberty or property is safe while the legislature is in session. I AM JIM THOMPSON)
To: smokingfrog
THANK YOU THANK YOU THANK YOU THANK YOU!!!!!
I have never been so happy to see a blonde haired lady before in my life!!!!!
11
posted on
10/18/2009 2:58:40 PM PDT
by
autumnraine
(You can't fix stupid, but you can vote it out!)
To: autumnraine
You're welcome. My wife was very happy to get her back too.
Much easier to understand that way.
12
posted on
10/18/2009 3:05:06 PM PDT
by
smokingfrog
(No man's life, liberty or property is safe while the legislature is in session. I AM JIM THOMPSON)
To: autumnraine
You might try using a different browser - if IE, try Firefox, if Firefox, try IE, etc.
13
posted on
10/18/2009 3:11:56 PM PDT
by
PAR35
To: autumnraine
MyMethLab? Studying chemistry?
/johnny
To: autumnraine
15
posted on
10/18/2009 3:17:03 PM PDT
by
FreedomGuru
(Gimme some Obama stash, mmmmmmm,mmmmmm,mmmmm)
To: autumnraine
16
posted on
10/18/2009 4:07:48 PM PDT
by
PIF
To: FreedomGuru
Thanks - bookmarked - I was trying to remember: “What’s that site with old versions of programs on the net?” Couldn’t remember ... ;-)
17
posted on
10/18/2009 4:33:11 PM PDT
by
Tunehead54
(Nothing funny here ;-)
To: autumnraine
Are you using Firefox? Sometimes you can experience problems like that but if you view it with Internet Explorer it will work.
18
posted on
10/18/2009 4:35:42 PM PDT
by
freemike
(“The cause of civil liberty must not be surrendered at the end of one, or even one hundred defeats.)
To: autumnraine; rdb3; Calvinist_Dark_Lord; GodGunsandGuts; CyberCowboy777; Salo; Bobsat; JosephW; ...
19
posted on
10/19/2009 6:42:43 AM PDT
by
ShadowAce
(Linux -- The Ultimate Windows Service Pack)
To: Riley
20
posted on
10/19/2009 6:48:25 AM PDT
by
Freedom2specul8
(I am Jim Thompson............................Please pray for our troops....)
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