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Why remote work makes people less productive, and what to do about it (the push to make private behavior public)
Fastcompany ^ | April 11, 2020 | Kristen Berman

Posted on 05/10/2020 8:16:25 AM PDT by DoodleBob

It might seem like the glorious era of remote work is upon us, driven by a pandemic push. Zoom! Slack! Who needs the office? The promise of uncompromised productivity paired with freedom is alluring.

I’m a behavioral scientist, though, so color me skeptical.

While software can ostensibly replicate the features of an office, there are some underlying behavioral tricks that physical offices have mastered. We may not want to discard them so quickly.

Let’s start in a not-so-obvious place: habits.

People often complain that they can’t start new habits. “I have tried but I just can’t seem to [INSERT: exercise, meditate, start new hobby.]”

On average, Americans report having tried to lose weight seven times in their lives. That’s at least six failed attempts (maybe seven) to do something that they are highly motivated to do. The $9 billion self-help industry has made its fortune selling us solutions that help us achieve the “simple” goals we want to achieve.

I’m here to tell you good news: There is a foolproof way for you to start a new habit, achieve your goals, and improve your life. Surprisingly, this system works across cultures. It’s known to everyone. You’ve even tried it.

It’s called work.

(Excerpt) Read more at fastcompany.com ...


TOPICS: Business/Economy; Chit/Chat; Computers/Internet; Society
KEYWORDS: telecommuting
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Here is the key part of this article:

In the public sphere, we understand there is an underlying norm about what should happen (“I should show up to this meeting prepared”). We self-regulate on the basis of anticipated consequences of going against that norm.

Accountability is really just expecting you might have to justify your actions to others in relation to a preexisting norm. And it works.

Accountability systems (making behavior public) have been shown to work within voting, school attendance, handwashing, charity donation, and many other domains. In Ely, Iowa, voters were told that if they didn’t vote, their names would be published in the newspaper. This drove voting rates up by 6.9%. A YMCA told their members how much their peers were going to the gym. They then told these members that their attendance would be publicized next month. This increased attendance by 17% to 23%.

This article seems to be gaining traction in certain circles in this remote worker environment. But underneath the psychobabble this strikes me as the ranting from a micromanaging tyrant who is peeved that their people remain productive despite the boss' physical absence. What these types of managers want is to retain control (or worse, for senior management to realize the tyrant is not needed...), so the "advice" is a corporate virtual big brother system that reinforce the "need" for the tyrant boss..

1 posted on 05/10/2020 8:16:25 AM PDT by DoodleBob
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To: DoodleBob

I am less productive on an hourly basis at home.

But put in more hours working from home.

So probably a wash.


2 posted on 05/10/2020 8:18:40 AM PDT by 2banana (My common ground with islamic terrorists - they want to die for allah and we want to kill them.)
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To: DoodleBob

Actually, my son’s boss told them that they were more productive working from home and that when things reopen, he doesn’t see any reason they can’t do that a day or two a week going forwards.

There are things they need to do to be in the office for, but if people are working a day or two a week, they can just schedule who’s going to be in the office when and avoid overcrowding.


3 posted on 05/10/2020 8:19:06 AM PDT by metmom (...fixing our eyes on Jesus, the Author and Perfecter of our faith...)
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To: DoodleBob
I've been working at home for six weeks now.

I have no problem remaining productive or motivated.

IF we could take the chinavirus away and life was otherwise normal, wfh would be a dream come true.

4 posted on 05/10/2020 8:19:23 AM PDT by ealgeone
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To: DoodleBob

I wrote my Master’s degree thesis on teleworking back in the early 2000s. I proposed that teleworking, now colloquially known as “Working from Home,” is a net gain for employers due to flexibility afforded to workers and the reduced facility costs for employers. In the years since, my thesis still stands, and there are more and more studies performed every year that bear this out.

This article is garbage and neglects to expand for things such as work hour flexibility, work/life balance, and remote workforce enablement.


5 posted on 05/10/2020 8:20:48 AM PDT by rarestia (Repeal the 17th Amendment and ratify Article the First to give the power back to the people!)
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To: DoodleBob

Sure. For lazy people.


6 posted on 05/10/2020 8:20:48 AM PDT by Eddie01
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To: DoodleBob

Doesn’t a great deal depend on what the workers are supposed to be “producing”?


7 posted on 05/10/2020 8:21:56 AM PDT by Tax-chick (You can't buy happiness, but you can buy books! (Washington County, UT, Library))
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To: DoodleBob
Thank you for posting this. I agree with your critique.

I would add that what appear to be changed habits at work result from the desire of employees to be paid: if they don't toe the line, they get fired and don't get paid (unemployment insurance notwithstanding).

Other than the intrusiveness of the suggestions or articles such as this one, a horribly dangerous trend is the one just begun (yet again), to pay people even when they're not working. For a long period of time.

8 posted on 05/10/2020 8:22:16 AM PDT by aposiopetic
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To: DoodleBob

If I were Kristen Berman’s boss, I’d be checking in on her often and setting specific assignments with timelines.


9 posted on 05/10/2020 8:22:33 AM PDT by Eddie01
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To: DoodleBob

My office went from time cards and micromanaging every 15 minutes of the day to flex time and eventually work from home. We got more done with fewer employees with work from home.


10 posted on 05/10/2020 8:26:29 AM PDT by DeFault User
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To: Eddie01
Ahhh...she doesn't HAVE a boss...

Kristen co-founded Irrational Labs, a behavioral product design company, with Dan Ariely in 2013. Irrational Labs worked with Google, Paypal, Facebook, Ancestry, American Family Insurance, Grand Rounds, Simple, The World Bank, Aetna, Netflix and hundreds more. They are at the forefront of bringing behavioral economics to life – in order to increase the health, wealth and happiness of users.

She was on the founding team for the behavioral economics group at Google, a group that touches over 26 teams across Google, and she hosted one of the top behavioral change conferences globally, StartupOnomics.

11 posted on 05/10/2020 8:30:11 AM PDT by DoodleBob (Gravity's waiting period is about 9.8 m/s^2)
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To: DoodleBob
"In Ely, Iowa, voters were told that if they didn’t vote, their names would be published in the newspaper."

That sounds almost illegal. If it isn't, it should be.
12 posted on 05/10/2020 8:30:34 AM PDT by Steve_Seattle
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To: DoodleBob
We've largely been working from home for over a month now. Only less than 1/4th of the usual staff is in the office per day right now.

Our field is medical. And it's something I don't want to ever have to go through again. You become fond of your patients and when you're not seeing them on a regular basis, it takes a lot out of you. To say nothing of the benefit of seeing your coworkers and knowing they've got your back and you've got theirs.

Working from home is perfectly fine for some people. For others, it's a very unique kind of outer circle of Hell.

13 posted on 05/10/2020 8:30:55 AM PDT by Ciaphas Cain
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To: DoodleBob

I am more productive at home. Since going remote the only way to contact me is via email.

People aren’t calling me up to tell me 5ere life story or promise me something they’ve owed me for some time with a litany of excuses as to why it isn’t done and taking twenty minutes of my time for a thirty seconded yes/no question.

People aren’t stopping in my office door, staying behind at meetings to discuss, etc.

Ii have a lot more control on basic communication and can better focus complex tasks that take a couple of hours.

The only thing I truly miss is being able to bounce into my boss’ offices and run something by them.


14 posted on 05/10/2020 8:31:46 AM PDT by PrincessB
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To: DoodleBob

Well it’s accurate. Last week “at” work was slow. Devs weren’t getting many builds out. In the office when it’s like that I’m usually in communication with the Devs, helping them solve problems, cause we have that proximity so we can spontaneously talk. Now that we’re living in remote land, that’s not so convenient. By Wednesday I was kicking on the couch reading, I still had Teams and Outlook up, so if something interesting happened I’d find out. But it didn’t. Friday I did my grocery shopping way early, opened a beer by 12:30 and that was it.


15 posted on 05/10/2020 8:34:39 AM PDT by discostu (I know that's a bummer baby, but it's got precious little to do with me)
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To: Tax-chick

Not everyone can work from home. Depending on how your job is structured you may need to be in an office. Not everyone has a job where you exclusively sit at a computer or just talk on the phone.


16 posted on 05/10/2020 8:35:26 AM PDT by Dilbert San Diego
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To: DoodleBob
a behavioral product design company

Although I'm not quite sure what this means, I get the impression that the author is less interested in making accurate observations on the current work environment than she is in asserting a "need" for her company's products.

Dan Ariely writes an advice column for the Wall Street Journal. It's okay.

17 posted on 05/10/2020 8:35:40 AM PDT by Tax-chick (You can't buy happiness, but you can buy books! (Washington County, UT, Library))
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To: Dilbert San Diego

Definitely. For many jobs, this discussion isn’t relevant at all.


18 posted on 05/10/2020 8:36:47 AM PDT by Tax-chick (You can't buy happiness, but you can buy books! (Washington County, UT, Library))
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To: 2banana

Productive People will continue to be productive at home.

The slugs will continue to be slugs.

20% of the people will continue to do 80% of the work.

The other 20% will create/cause 80% of the problems.


19 posted on 05/10/2020 8:37:09 AM PDT by Grampa Dave (Are the ChiComs/PRC, owners of America's Fake news media, CNN, Democrats, & the real Deep Staters!)
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To: rarestia

Back then, and still today, teleworking was seen as a way to reduce traffic congestion. It seems logical, work from Home and don’t commute would lead to fewer cars in the road, but the statistics are not that simple.

If anything has helped reduce the number of cars on the road, it is Amazon, but Uber and Lyft have added cars to the roads.


20 posted on 05/10/2020 8:37:11 AM PDT by Meatspace
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