Posted on 07/29/2021 6:40:37 AM PDT by ProtectOurFreedom
I had the exact same problem. Try to call them.
I sent the requested information, then a few weeks later received another threatening letter saying they had insufficient information. I called and the person explained that the second letter was sent before they had a chance to process my submission. I eventually received a letter saying the matter was resolved.
In my case, the people I talked to at the IRS were knowlegable, professional, and helpful.
I believe the IRS has a very long delay on processing submitted physical paperwork.
I went back and forth with the IRS many times on a issue I was already making payments on. It started with a few pages then many pages as I had to attach their letters they sent to me. I showed them I was already making payments but I kept getting warning letters to pay up or else. Finally a IRS person in another state wrote I was right and the matter was dropped.
I was thinking that the IRS agents I was dealing with in one state were trying to get bonus points for a Hawaiian vacation as the evidence I had was very clear but they figured they would wear me down and I would pay again...
I had a similar problem. Took almost a year to correct it.
The IRS is very good about correcting their errors.
The first step is to go to IRS.gov and set up an account.
It is a pain in the ass to set up, but once you do, you can do damn near everything from this account, including past return data and current status and fines/penalties owed.
This is your first step
I had given up on receiving the refund, but one day it showed up in the mail, with of course no explanation. When I checked the IRS “view your account” webpage, it finally showed that the return had been filed. The problem is that the IRS is many months behind on their paper communications and the left hand does not know what the right hand is doing.
I would just send them another copy of the missing page again by registered mail noting on the form directly that it had been sent in previously. You most likely will never receive any acknowledgment, but you can check your status online.
https://www.irs.gov/payments/view-your-tax-account
I would not bother to send them any money right now, unless it would make your wife feel a lot better. You probably would eventually get it back. And as someone else suggested you could try to get through to them on the phone; the situation might have improved by now.
Yeah, it’s a much better use of time to post on FR about things where no one will be able to resolve the problem.
That is if you do not itemize and do not and fill out the form that he had difficulty attaching to his return electronically.
Send the check via registered mail...all future correspondence must go by registered mail.
With the check, include the missing form and a letter explaining your side of the dispute. The letter should also state that the check does not constitute agreement by you that the IRS is correct and is merely to avoid interest and penalties while this is resolved.
What tax software package did you use? TurboTax? They often guarantee accuracy. The tax software company may help.
Sometimes, IRS letters include instructions on where to send correspondence.
Best wishes & I hope you win your dispute.
I had a problem with the IRS, about a thousand dollars a couple of years ago. Same run around, but they already had my money, they were withholding my refund over the dispute, which was entirely their stupid error. Then all of a sudden, without any notification, there was a deposit in my checking account, that included the entire amount in dispute plus interest!
Were I you, I would just resubmit the form, this time by certified mail, with a letter asserting that this is the third submission.
The IRS is incompetent and vicious.
Thanks. The nearest field office is about 45 miles away. We haven’t gone there yet.
I itemize every year, though I am retired, but my CPA says the IRS limit is $300/yr.
Send the second page again and this time send it CERTIFIED MAIL WITH RECEIPT!!!
The IRS system for paper returns allows you to attach supplemental pages. But the electronic system does not allow those supplemental pages to be uploaded. That’s a huge and ridiculous design and implementation error on their part.
Your chance of finding someone here who has been through a similar situation who can share helpful information is surprisingly high. Plus there are tax professionals on this forum who have been helpful in the past. This often does resolve the problem, especially in a situation like this one where only advice is being asked for. So don't be a big boob Bigbob.
We’ve called multiple times. We always get “Due to higher than expected call volume...blah, blah, blah...call the next business day.”
You know what message we get when we call the next business day and the day after that and the day after that. It’s always the same: “Call the next business day.”
There is no system for you to enter your phone number and have them call you back. Extremely frustrating to say the least!!
“”I have tried calling and everytime I get a recording, due to high caller volume call back tomorrow.... same every day.””
It’s been my experience for a long time now that this is a given when calling any business - it could be the local dog pound but it’s still “high caller volume.” Wait - Wait - Wait.
We’ve tried many times. We simply cannot get them to answer. It’s always “higher than expected call volume...blah, blah, blah...try tomorrow.”
Perhaps it has to do with one’s AGI (Adjusted Gross Income)?
That is surreal! Sounds a lot like visiting the local Social Security office here in Charlotte...except they let you use your phone while you wile away the long wait. I even have to remove my belt when passing thru the metal detector!
Correction: we DO have tracking numbers. We just checked and they show the time of receipt of our letters by the IRS.
Interestingly, all three replies to their requests for the form have gone to three different addresses.
“What for... so Shaunita can put you on hold for 45 “”
minutes??
That’s funny. When I get that KIND of person answering my call, I ask, “how do you spell your name?” This is the response, “just like it sounds.”
My last name has FOUR letters in it and I’m asked to SPELL it..
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