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Can't Wal-Mart, a Retail Behemoth, Pay More?
The New York Times ^ | May 4, 2005 | Steven Greenhouse

Posted on 05/04/2005 3:24:45 AM PDT by MississippiMasterpiece

BENTONVILLE, Ark. - With most of Wal-Mart's workers earning less than $19,000 a year, a number of community groups and lawmakers have recently teamed up with labor unions in mounting an intensive campaign aimed at prodding Wal-Mart into paying its 1.3 million employees higher wages.

A new group of Wal-Mart critics ran a full-page advertisement on April 20 contending that the company's low pay had forced tens of thousands of its workers to resort to food stamps and Medicaid, costing taxpayers billions of dollars. On April 26, as part of a campaign called "Love Mom, Not Wal-Mart," five members of Congress joined women's advocates and labor leaders to assail the company for not paying its female employees more.

And in a book to be published this fall, a group of scholars will argue that Wal-Mart Stores, having replaced General Motors as the nation's largest company, has an obligation to treat its employees better.

Among workers at Wal-Mart's 3,700 stores across the United States, the debate is also heating up.

Frances Browning, for example, once earned $15 a hour, but now at Wal-Mart, where she is a cashier in Roswell, Ga., she is paid $9.43. She says she is happy to have the job.

"I was unemployed for two and a half years before I found my job at Wal-Mart," Ms. Browning, 57, said. "Like everybody else I'd love to make a lot more, but I have to be realistic."

But Jason Mrkwa, 27, a high school graduate who stocks frozen food at a Wal-Mart in Independence, Kan., maintains that he is underpaid. "I make $8.53, even though every one of my evaluations has been above standard," Mr. Mrkwa (pronounced MARK-wah) said. "You can't really live on this."

Labor groups and their allies are focusing on Wal-Mart because they say that the campaign will not just benefit its workers but also reduce the existing pressure on unionized competitors to reduce their own wages and benefits.

"Wal-Mart should pay people at a minimum enough to go above the U.S. poverty line," said Andrew Grossman, executive director of Wal-Mart Watch, the coalition of community, environmental and labor groups running the series of ads criticizing Wal-Mart. "A company this big and this wealthy has the ability to pay higher wages."

H. Lee Scott Jr., Wal-Mart's chief executive, vigorously defends his company, arguing that wages are primarily determined by market forces and that Wal-Mart pays more than most retailers and provides better opportunities for advancement.

"If people tell you that Wal-Mart is leading the so-called 'race to the bottom' in terms of job quality or pay, they're not only wrong, they're dead wrong," he said to journalists at a company-sponsored conference here in April, the first time Wal-Mart has gone out of its way to invite a number of reporters to its headquarters to hear its views. "We are instead creating a better workplace with more opportunity and more benefits than have been available in retail."

Mr. Scott contends that the critics, including competitors, are defenders of an outdated status quo, intent on upholding a retailing system full of inefficiency and inflated prices.

He said that if Wal-Mart were as greedy as its detractors say, it would never have attracted 8,000 job applicants for 525 places at a new store in Glendale, Ariz., or 3,000 applicants for 300 jobs in outlying Los Angeles.

Michael T. Duke, chief of the company's stores division, said, "Wal-Mart is a very good place to work for our associates, and every day we make it even better."

Mr. Mrkwa, the food stocker, does not see it that way. With pay that brings him about $20,000 a year, he said he could not afford a decent apartment or a vehicle better than his 1991 Dodge Dakota. "I don't see why Wal-Mart can't pay more," Mr. Mrkwa said. "Unfortunately, in the market we live in there just aren't many jobs available."

Wal-Mart says its full-time workers average $9.68 an hour, and with many of them working 35 hours a week, their annual pay comes to around $17,600. That is below the $19,157 poverty line for a family of four, but above the $15,219 line for a family of three.

Wal-Mart critics often note that corporations like Ford and G.M. led a race to the top, providing high wages and generous benefits that other companies emulated. They ask why Wal-Mart, with some $10 billion in profit on about $288 billion in revenue last year, cannot act similarly.

"Henry Ford made sure he paid his workers enough so that they could afford to buy his cars," said William McDonough, executive vice president of the United Food and Commercial Workers union. "Wal-Mart is doing the polar opposite of Henry Ford. Wal-Mart brags about how its low prices help poor Americans, but its low wages are helping increase the number of Americans in poverty."

Mr. Scott argues that retailers, with narrow profit margins, face a different competitive situation and cannot afford to be as generous to their workers as automakers and other capital-intensive companies.

"Some well-meaning critics," he said, "believe that Wal-Mart, because of our size, should play the role that General Motors played after World War II, and that is to establish the post-world-war middle class that the country is so proud of. The facts are that retailing doesn't perform that role in the economy as G.M. does or did. Retailing doesn't perform that role in any country in the world."

Many of those assailing Wal-Mart argue that the company can, and should, pay its workers at least $2 more an hour and add $1 or $2 an hour beyond that to improve its health benefits. A Harvard Business School study found that Wal-Mart paid $3,500 a year for each employee for health care, while the typical American corporation paid $5,600.

If Wal-Mart spent $3.50 an hour more for wages and benefits of its full-time employees, that would cost the company about $6.5 billion a year. At less than 3 percent of its sales in the United States, critics say, Wal-Mart could absorb these costs by slightly raising its prices or accepting somewhat lower profits.

But company executives dismiss such proposals, saying they would largely wipe out Wal-Mart's profit or its price advantage over competitors. Wal-Mart had a profit margin on sales last year around 3.5 percent. If "we raised prices substantially to fund above-market wages, as some critics urge," the company argued in a recent two-page ad in The New York Review of Books, "we'd betray our commitment to tens of millions of customers, many of whom struggle to make ends meet."

Here in Bentonville, Mr. Scott pursued that theme. "If you're telling me because you're Wal-Mart and you're going to pay $12 an hour and this other retailer is going to pay $5.15 an hour, the federal minimum wage, and they're not going to provide any benefits at all and somehow the consumer is rewarded in all this, all you're doing is perpetuating the status quo," he said. "You're driving inefficiencies into the system. It doesn't make any sense."

Wal-Mart argues that, as retailing companies go, it treats its workers better than average. It says 74 percent of its employees work full time, compared with fewer than 40 percent at many other retailers. But critics note that a leading competitor, Costco, pays $16 an hour - 65 percent more than the average wage at Wal-Mart stores and 33 percent more than the $12 average at its Sam's Club stores. At Costco, 82 percent of the workers are covered by company health insurance, compared with 48 percent at Wal-Mart.

George Whalin, president of Retail Management Consultants in San Marcos, Calif., said that Wal-Mart should ignore the attacks. "Retail has always paid poorly and it probably always will," he said. "Wal-Mart has a responsibility to serve their customers - to give them a good product - and to their shareholders. They don't have a responsibility to society to pay a higher wage than the law says you have to pay."

But Burt Flickinger, another retailing consultant, said it would be in Wal-Mart's long-run interest to pay better. "Wal-Mart's turnover will be close to half a million workers this year," he said. "By paying higher wages, Wal-Mart will make its employees happier and will reduce turnover. A lot of its new workers, for instance, don't know where to stock things. Higher wages will mean more productivity per person, and that should help raise profits."

The debate is far from over. LaTasha Barker, a single mother who worked for two years as a cashier at a Sam's Club in Cicero, Ill., said she earned so little that she could not afford the $1,860 a year for family health insurance.

"They don't pay a living wage," said Ms. Barker, who quit her $8.40-an-hour job in 2004 to take a $15-an-hour social work job. While at Sam's, she said, she qualified for Medicaid and $139 a month in food stamps.

By contrast, Jamie Schifferer, manager of the health and beauty aids department at a Wal-Mart in Algonquin, Ill., said Wal-Mart was a terrific employer. She quit her $25,000-a-year post running a Cingular wireless shop to go to Wal-Mart.

After 20 months, she earns $12.50 an hour - close to her previous pay - but now works 40 hours a week rather than the 60 hours at Cingular.

"I was very miserable," she said. "As soon as I heard about this store opening, I jumped. It's perfect for me right now."


TOPICS: Business/Economy; Constitution/Conservatism; Culture/Society; Government; News/Current Events
KEYWORDS: unions; walmart
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Jason Mrkwa, who stocks food at a Wal-Mart in Kansas, says he cannot afford more than an old Dodge truck.

1 posted on 05/04/2005 3:24:45 AM PDT by MississippiMasterpiece
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To: MississippiMasterpiece

Don't want a Wal-Mart coming to your town and destroying all the mom and pops? Don't worry. When the gov'mnt and the unions get done with Wal-Mart, it'll follow General Motors down another path ...


2 posted on 05/04/2005 3:28:00 AM PDT by SittinYonder (Tancredo and I wanna know what you believe)
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To: MississippiMasterpiece

Stupid beyond belief. If you don't think your paid enough then work somewhere else, What a bunch of whining socialists.


3 posted on 05/04/2005 3:28:49 AM PDT by Modok
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To: MississippiMasterpiece

translation, GOVERNMENTS figure out they can tax people more if they get paid more.

I bet if walmart made a few well targeted "contributions" these politicians would shut up quick.


4 posted on 05/04/2005 3:29:11 AM PDT by longtermmemmory (VOTE!)
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To: MississippiMasterpiece
But Burt Flickinger, another retailing consultant, said it would be in Wal-Mart's long-run interest to pay better. "Wal-Mart's turnover will be close to half a million workers this year," he said. "By paying higher wages, Wal-Mart will make its employees happier and will reduce turnover. A lot of its new workers, for instance, don't know where to stock things. Higher wages will mean more productivity per person, and that should help raise profits."

Mr. Consultant, if WalMart paid you to look at their business inside and out and offer them suggestions on this, then fine. Otherwise, you're just assuming that you know more about running a business than they do, so STFU.

5 posted on 05/04/2005 3:31:11 AM PDT by Izzy Dunne (Hello, I'm a TAGLINE virus. Please help me spread by copying me into YOUR tag line.)
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To: MississippiMasterpiece

I did not read the whole article, but hey John! You stock food on a shelf. I am so sorry you don't have a Porsche in the garage. Call Howard Dean and the ACLU. I am sure at least one of your rights is being violated.


6 posted on 05/04/2005 3:31:42 AM PDT by thefactor
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To: MississippiMasterpiece

Wal-Mart is nothing more than the McDonald's of the retail world. Wal-Mart, like McDonald's is a low-wage earning job.


7 posted on 05/04/2005 3:33:16 AM PDT by BigSkyFreeper (Don't hate me because I'm a player)
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To: MississippiMasterpiece
Okay Wal Mart Freeper bashers, here's your chance. Start a collection for this dweeb. He can't live on Wal Mart pay.

Who knows, with a good collection plate he may even get enough to bribe Yale or Harvard and get hisself edukated.

8 posted on 05/04/2005 3:34:29 AM PDT by G.Mason ( Because Free Republic obviously needed another opinionated big mouth ... Proud NRA member)
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To: MississippiMasterpiece
Mr. Mrkwa said. "Unfortunately, in the market we live in there just aren't many jobs available."

In the interest of brevity (and keeping my smart-ass remarks to a minimum), I shall address only this piece of economic illiteracy among the many brought forth in this article.

As the great Ronald Reagan said, "If you don't like it, vote with your feet. Move to another state."

America was founded on the principle of people who were unhappy with their fate moving to a better land. This guy clearly is unwilling to do that. Since he is unwilling to better his own condition by moving (as I have personally done, I'm not some rich elitist yelling "get a job" at the homeless here), I've just got two words for this guy, and they're not "Let's dance".

9 posted on 05/04/2005 3:35:46 AM PDT by Hardastarboard
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To: MississippiMasterpiece

Why doesn't Jason Mrkwa take his stellar college credentials and put them to work elsewhere for more money so he can afford a brand new Ford F150? My college kids tell me there is no degree in Walmart offered at their school.


10 posted on 05/04/2005 3:36:09 AM PDT by RushLake (Permission from the UN...we don't need no stinking permission slip from the UN.)
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To: MississippiMasterpiece

If you cannot make it on Walmart wages, then you need to seek employment with an employer who will pay you what you feel your labor is worth. It's called free market capitalism. Skills that enable you to work in a Walmart store don't lend themselves to high salaried positions.Go back to school. Increase your marketability. Work more than one job. Don't rely on the government to make your living for you by trying to force an employer to pay more than your job skills are worth. The end result will be that Walmart will fire employees and pay fewer employees a higher salary, but pay the same in total wage cost.


11 posted on 05/04/2005 3:36:52 AM PDT by SALChamps03
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To: MississippiMasterpiece

Liberals won't be happy until they've pulled Walmart down, like they been trying to do with many other good things in this country, come to think of it.

Liberals don't like patriotism, chastity, or free enterprise, to name a few. They LOVE government, however, because they want power, and it is their only possible hope to gain power over people in this country.


12 posted on 05/04/2005 3:38:12 AM PDT by ladyrustic
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To: Modok
What a bunch of whining socialists.

What is good for the goose is good for the gander. Organize to screw your suppliers and eventually they will organize to strike back at you. I suspect that Walmart will be fighting labor issues from here on.
13 posted on 05/04/2005 3:42:12 AM PDT by ARCADIA (Abuse of power comes as no surprise)
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To: MississippiMasterpiece
lawmakers have recently teamed up with labor unions

The Dems and Unions are just dying to get their hands on all of that Wal-Mart money. Oh yeah, and I'm sure that they want to help that whiner who can't buy a new truck, too. ;-)

14 posted on 05/04/2005 3:42:29 AM PDT by SIDENET (Yankee Air Pirate)
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To: MississippiMasterpiece

"says he cannot afford more than an old Dodge truck."

So what! I can "only" afford an ole Chevy Cavalier and I'm not bitchin,,,and I have a decent job. Walmart's aern't designed to be a long term employment option.

Are people this stupid on purpose or does it take practice??


15 posted on 05/04/2005 3:42:56 AM PDT by kb2614 ("Speaking Truth to Power" - What idiots say when they want to sound profound!!)
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To: Modok

I had a long conversation with the wife of a Wal-Mart employee (truck driver) the other day. She praised his employer of 18 years. She said after 5 years of employment, Wal-Mart starts showering their employees with benefits. This man and his family have done quite well with Wal-Mart according to her. He has been transferred to a new distribution center in FL and Wal-Mart is paying the moving bills.


16 posted on 05/04/2005 3:43:38 AM PDT by raisincane (Addicted to FR)
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To: MississippiMasterpiece

I'm curious about what the liberals' darling, Target, pays. I doubt that it's any more, or if it is, their benefits probably aren't as good. This whole attack on WalMart is politically motivated, because the Walton family contributes to the GOP, whereas the Daytons (who owns Target) are huge contributors to the Dems.

Aside from that, this is stupid in any case. Don't like the pay? Get some more skills and get another job. The guy in the picture is young and looks strong and healthy. Why is he working at a job where many of the people are semi-retired, or moms who need a part-time job, etc.? WalMart doesn't build where there are no people and not enough income for people to buy its merchandise, so you know there are other jobs around there and he's just too lazy to get one or get the training necessary to get one.


17 posted on 05/04/2005 3:48:52 AM PDT by livius
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To: thefactor

Harsh, very harsh...


18 posted on 05/04/2005 3:49:58 AM PDT by durasell (Friends are so alarming, My lover's never charming...)
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To: MississippiMasterpiece
With most of Wal-Mart's workers earning less than $19,000 a year...

Where we live- a small ( 16,000 ) southern city, that's pretty good wages.

19 posted on 05/04/2005 3:50:00 AM PDT by backhoe (-30-)
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To: RushLake
No one forces people to work at Wal-Mart. No one forces people to buy things at Wal-Mart.

I for one try to avoid Wal-Mart like the plague. If this person wants a better paying job than he should either: go to college to get a degree for a better paying job, get a trade to attain a higher paying job, or join the military and develop skills to get a better paying job.

If all he does is complain about his wages and does nothing to improve his situation how can anyone have sympathy.
20 posted on 05/04/2005 3:51:13 AM PDT by GaryMontana (The future belongs to the bold, not the cowards who hide under rags (ragheads)!)
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