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Analysis: IT experts question architecture of Obamacare website
Reuters ^ | October 4, 2013 | By Sharon Begley

Posted on 10/04/2013 7:11:08 PM PDT by Oldeconomybuyer

The U.S. Department of Health and Human Services, which oversaw development of the site, declined to make any of its IT experts available for interviews. CGI Group Inc, the Canadian contractor that built HealthCare.gov, is "declining to comment at this time," said spokeswoman Linda Odorisio.

Five outside technology experts interviewed by Reuters, however, say they believe flaws in system architecture, not traffic alone, contributed to the problems.

For instance, when a user tries to create an account on HealthCare.gov it prompts the computer to load an unusually large amount of files and software, overwhelming the browser, experts said.

If they are right, then just bringing more servers online, as officials say they are doing, will not fix the site.

"Adding capacity sounds great until you realize that if you didn't design it right that won't help," said Bill Curtis, chief scientist at CAST, a software quality analysis firm, and director of the Consortium for IT Software Quality. "The architecture of the software may limit how much you can add on to it. I suspect they'll have to reconfigure a lot of it."

One possible cause of the problems is that hitting "apply" on HealthCare.gov causes 92 separate files, plug-ins and other mammoth swarms of data to stream between the user's computer and the servers powering the government website, said Matthew Hancock, an independent expert in website design. He was able to track the files being requested through a feature in the Firefox browser.

Of the 92 he found, 56 were JavaScript files, including plug-ins that make it easier for code to work on multiple browsers (such as Microsoft Corp's Internet Explorer and Google Inc's Chrome) and let users upload files to HealthCare.gov.

(Excerpt) Read more at reuters.com ...


TOPICS: Constitution/Conservatism; Government; News/Current Events; Politics/Elections
KEYWORDS: failure; health; obamacare; rinocare
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Cluster.
1 posted on 10/04/2013 7:11:08 PM PDT by Oldeconomybuyer
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To: Oldeconomybuyer

par for the course.


2 posted on 10/04/2013 7:13:25 PM PDT by PieterCasparzen (We have to fix things ourselves)
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To: Oldeconomybuyer

Canadian firm?


3 posted on 10/04/2013 7:14:00 PM PDT by Henry Hnyellar
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To: Oldeconomybuyer

Has it ever been debated that, they NEVER thought, not once in a million years that they would ever get this far with it.

That they thought it would have been shot down by the SC and then they could have used it to get more control of Congress.

And now that its in their lap, reality is setting in.

Kind of like the someone who says, if I were running this company these are the things I’d do. And then one day, they’re the ones running the company and they fall apart.


4 posted on 10/04/2013 7:14:42 PM PDT by qaz123
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To: Henry Hnyellar

They couldn’t find an American firm that could do this job?


5 posted on 10/04/2013 7:14:51 PM PDT by uncitizen (Obamacare IS TAXATION WITHOUT REPRESENTATION)
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To: Oldeconomybuyer

*singing, terribly*
“Charlie.. Charlie FoxTROT!”


6 posted on 10/04/2013 7:15:16 PM PDT by Darksheare (Try my coffee, first one's free..... Even robots will kill for it!)
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To: Oldeconomybuyer

No kidding!


7 posted on 10/04/2013 7:15:29 PM PDT by Inyo-Mono (NRA)
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To: Oldeconomybuyer

I’m thinking that trying to fix this ... in a hurry .... over a weekend .... will result in the next phase of ‘cluster’ ....

Fark.


8 posted on 10/04/2013 7:15:48 PM PDT by MissMagnolia (You see, truth always resides wherever brave men still have ammunition. I pick truth. (John Ransom))
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To: Oldeconomybuyer; Joe Brower; CodeToad

Yep.


9 posted on 10/04/2013 7:16:05 PM PDT by Travis McGee (www.EnemiesForeignAndDomestic.com)
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To: Oldeconomybuyer

ObamaWare!


10 posted on 10/04/2013 7:16:33 PM PDT by Gene Eric (Don't be a statist!)
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To: Oldeconomybuyer

they will want millions to fix it. not a penny more!


11 posted on 10/04/2013 7:17:26 PM PDT by dontreadthis
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To: Oldeconomybuyer
Sort of like his chart:


12 posted on 10/04/2013 7:17:40 PM PDT by Slyfox (Satan's goal is to rub out the image of God he sees in the face of every human.)
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To: Henry Hnyellar

They made what they were told to make , Information Vacuum


13 posted on 10/04/2013 7:19:00 PM PDT by molson209 (Hillary Clinton)
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To: Oldeconomybuyer

In their defense, this is completely uncharted technology. No website has ever asked a user to create an account or log in before.


14 posted on 10/04/2013 7:20:08 PM PDT by Vince Ferrer
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To: Oldeconomybuyer

Designed to fail...from the Ground Up.

The payoff for designing this mess......will not be transitted by check nor credut card nor any form of electronic fund transfer. It WILL be or has been delivered in Plain Brown Semi Trucks... in the dad of night.

if your getting a BIG enough PAYOFF who cares what the biggest failure on your resume looks like.....


15 posted on 10/04/2013 7:22:37 PM PDT by MeshugeMikey ( Un-Documented Journalist / Block Captain..Tyranny Response Team)
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To: Oldeconomybuyer

In my opinion, I think it works just fine the way it is.


16 posted on 10/04/2013 7:23:04 PM PDT by grumpygresh (Democrats delenda est. New US economy: Fascism on top, Socialism on the bottom.)
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To: Oldeconomybuyer

Designed to fail...from the Ground Up.

The payoff for designing this mess......will not be tranmsitted by check nor credit card nor any form of electronic fund transfer. It WILL be or has been delivered in Plain Brown Semi Trucks... in the dad of night.

if your getting a BIG enough PAYOFF who cares what the biggest failure on your resume looks like.....

Odramas regime wants people IRRITATED and this is all designed to do precisely that.


17 posted on 10/04/2013 7:23:48 PM PDT by MeshugeMikey ( Un-Documented Journalist / Block Captain..Tyranny Response Team)
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To: Oldeconomybuyer
...hitting "apply" on HealthCare.gov causes 92 separate files, plug-ins and other mammoth swarms of data to stream between the user's computer and the servers powering the government website...

My, that does sound like a government design, doesn't it?

No excuses. Nobody should have been surprised that this won't scale well. Nobody doing this for a living should still be doing it for a living afterward. But we owe them a debt of gratitude - this is absolutely how 0bamacare was constructed and implemented from the very beginning. It really is that bad.

18 posted on 10/04/2013 7:25:02 PM PDT by Billthedrill
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To: Henry Hnyellar

CGI... bwa ha ha ha....

CGI was one of the firms behind the fiasco that was the canadian gun registry (finally killed by the harper gov’t in 2012)

http://en.wikipedia.org/wiki/Canadian_Firearms_Registry


19 posted on 10/04/2013 7:25:05 PM PDT by Reverend Wright (1990 Budget Agreement: learn from other's mistakes)
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To: MissMagnolia

Do you mean a Fuster Cluck?


20 posted on 10/04/2013 7:26:03 PM PDT by Blackhawk (God said it, I believe it, That settles it. Forever. Amen.)
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To: Oldeconomybuyer

Who knows what kind of malware is contained in the java code.


21 posted on 10/04/2013 7:27:19 PM PDT by miliantnutcase
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To: qaz123

The whole thing was designed to fail.

Just part of the plan.


22 posted on 10/04/2013 7:28:48 PM PDT by digger48
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To: Reverend Wright

Thanks for that.


23 posted on 10/04/2013 7:29:20 PM PDT by novemberslady
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To: digger48

To what end? If Republicans get control of both houses, then they can, if they are honest about free market solutions, get rid of it and let the markets right the wrong.

However, what scares me most is the push for amnesty and this happening at the same time. If all those illegals are made legal in anyway, I’m scared sh!tless that the single payer will finally come to America.


24 posted on 10/04/2013 7:34:18 PM PDT by qaz123
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To: Oldeconomybuyer

Probably the same guys that designed ORCA for Romney


25 posted on 10/04/2013 7:34:53 PM PDT by gusopol3
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To: Oldeconomybuyer
"Adding capacity sounds great until you realize that if you didn't design it right that won't help," said Bill Curtis, chief scientist at CAST, a software quality analysis firm, and director of the Consortium for IT Software Quality.

"The architecture of the software may limit how much you can add on to it. I suspect they'll have to reconfigure a lot of it."

Which means this thing is going to be a boondoggle that dwarfs all other screw ups by the administration, to date.

There is no possible way that they'll have this fixed by Monday. Who knows how long it will take to re-write the code and reconfigure the whole system? Could be months.

In the meantime, Obie will have egg on his face that won't wash off, because even his people are going to have nightmares dealing with this.

26 posted on 10/04/2013 7:36:31 PM PDT by Windflier (To anger a conservative, tell him a lie. To anger a liberal, tell him the truth.)
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To: Blackhawk
Do you mean a Fuster Cluck?

I thought that term referred to the tall skinny person of dubious nationality currently occupying the people's house in DC, who says he doesn't smoke but does, lies about everything else too, and is married to a Mooch ..... right?

27 posted on 10/04/2013 7:40:24 PM PDT by MissMagnolia (You see, truth always resides wherever brave men still have ammunition. I pick truth. (John Ransom))
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To: Vince Ferrer

Funny!


28 posted on 10/04/2013 7:42:04 PM PDT by ClearCase_guy (21st century. I'm not a fan.)
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To: qaz123

I didn’t say that this was designed by democrats only.

I never wanted to believe that there were Republicans who would sell out this country as fast as a Democrat would.

I was wrong


29 posted on 10/04/2013 7:45:14 PM PDT by digger48
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To: Henry Hnyellar

Canadian? WTF?


30 posted on 10/04/2013 7:49:46 PM PDT by tennmountainman (Just Say No To Obamacare)
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To: Oldeconomybuyer

LOL

They outsourced the job to Canaduh?

ROTFLMAO!!!!!

Oh that is just so rich, as are the fkrs who own that company.

WTH are they using frames or something?

What a joke..


31 posted on 10/04/2013 7:52:11 PM PDT by Vendome (Don't take life so seriously-you won't live through it anyway-Enjoy Yourself ala Louis Prima)
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To: Oldeconomybuyer

We need to get a quote based on anonymously provided characteristics before signing in to sign up.


32 posted on 10/04/2013 7:53:32 PM PDT by Paladin2
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To: digger48

This is yet another pathetic LIB/DIM commie FAIL. Not only does the software fail...it was designed by gun-hating foreigners. Clown Prince nobama must be very, very pleased.


33 posted on 10/04/2013 7:55:37 PM PDT by ogen hal (First amendment or reeducation camp)
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To: Oldeconomybuyer
What this really means is they never did a live test before release.

Also, since no one knew what the site looked like or how it operated, how many people ended up on hacker mirror sites typing in their data ?

34 posted on 10/04/2013 7:58:42 PM PDT by justa-hairyape (The user name is sarcastic. Although at times it may not appear that way.)
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To: Vince Ferrer
No website has ever asked a user to create an account or log in before.

Good one. Usually the problem is getting the info you want without creating an account.

35 posted on 10/04/2013 7:59:56 PM PDT by justa-hairyape (The user name is sarcastic. Although at times it may not appear that way.)
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To: Oldeconomybuyer

The republicans need to all get on this website together and make these servers smoke.


36 posted on 10/04/2013 8:03:25 PM PDT by bergmeid
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To: qaz123
However, what scares me most is the push for amnesty and this happening at the same time. If all those illegals are made legal in anyway, I’m scared sh!tless that the single payer will finally come to America.

Thanks, this is not being covered

37 posted on 10/04/2013 8:05:05 PM PDT by Irish Eyes
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To: Oldeconomybuyer

I’d bet serious money this POS was never load tested. If they had done real world load testing they would have easily seen where the bottle necks were.

Maybe they were scared to load test. Kinda like being afraid to rip off the band-aid ‘cause you know it’s gonna hurt.

Speaking of band-aids...


38 posted on 10/04/2013 8:05:37 PM PDT by upchuck (nobamacare must be stopped before it can live down to our expectations.)
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To: Oldeconomybuyer

How in the h-e- double hockey sticks did this app make it through acceptance testing??


39 posted on 10/04/2013 8:05:41 PM PDT by bergmeid
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To: upchuck

I bet you CGI is looking, as we speak, for people that know a thing or two about performance testing.

Call IBM.


40 posted on 10/04/2013 8:13:09 PM PDT by bergmeid
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To: Oldeconomybuyer

It’s great to know your privacy has now been breeched on an international level.


41 posted on 10/04/2013 8:14:46 PM PDT by SERKIT ("Blazing Saddles" explains it all.......)
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To: Oldeconomybuyer
For instance, when a user tries to create an account on HealthCare.gov it prompts the computer to load an unusually large amount of files and software...

NSA spyware "package".

42 posted on 10/04/2013 8:18:10 PM PDT by Flick Lives (The U.S. is dead to me.)
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To: Flick Lives

A year ago I would have laughed at that comment. Now, I would be surprised
if NSA is not monitoring.


43 posted on 10/04/2013 8:21:55 PM PDT by tennmountainman (Just Say No To Obamacare)
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To: grumpygresh

I agree. I think it’s working just fine.


44 posted on 10/04/2013 8:26:24 PM PDT by MaxMax (Pay Attention and you'll be pissed off too! FIRE BOEHNER, NOW!)
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To: Henry Hnyellar

The best IT solutions that Canada has to offer.

I guess since Canadians like to come here for health care, it’s only fitting to go there for socialism.

Thanks for buying American though, Obama. I just have a 3-letter word for you...J-O-B-S.


45 posted on 10/04/2013 8:27:14 PM PDT by JediJones (The #1 Must-see Filibuster of the Year: TEXAS TED AND THE CONSERVATIVE CRUZ-ADE)
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To: Oldeconomybuyer

This is pretty interesting, too .....

“A portion of the website of the Substance Abuse and Mental Health Services Administration (SAMHSA) was apparently hacked as long as two months ago. SAMHSA is an agency of the Department of Health and Human Services (HHS). HHS also runs the new Obamacare insurance marketplace, Healthcare.gov.”

http://www.weeklystandard.com/blogs/hhs-run-website-hacked-now-selling-nfl-jerseys-ugg-boots-armani-fragrances_759213.html


46 posted on 10/04/2013 8:31:09 PM PDT by MissMagnolia (You see, truth always resides wherever brave men still have ammunition. I pick truth. (John Ransom))
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To: qaz123

Having both houses won’t stop Obama’s veto unless it’s a supermajority, which is almost impossible to get.

The insurance companies were told to cover pre-existing conditions, and were promised they’d get millions more in young, healthy signing up. When that part of the plan fails, the insurance companies could go out of business or raise rates further. Which will help the argument for single payer.

At the same time we at least have another argument now that government can’t do this sort of thing well.

But the difficult fight and unintended consequences loom large for the foreseeable future. We don’t have a clear path for overturning Obamacare and avoiding single payer.


47 posted on 10/04/2013 8:36:04 PM PDT by JediJones (The #1 Must-see Filibuster of the Year: TEXAS TED AND THE CONSERVATIVE CRUZ-ADE)
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To: MissMagnolia

What’s hilarious is no one noticed the hack for months. Which shows you how popular and useful these things are that the government wastes our money on.


48 posted on 10/04/2013 8:36:54 PM PDT by JediJones (The #1 Must-see Filibuster of the Year: TEXAS TED AND THE CONSERVATIVE CRUZ-ADE)
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To: MaxMax; Oldeconomybuyer

The system overload message would be part of the design specification.

Also, however... the design spec could say that they want essentially a switch to turn that message on and off.

So, the first few days they have their overload message turned on so they can say people are flocking to the site.

Then, when they choose they can have the site start “performing better”.

However, they’re probably not that smart.

They probably have a monstrous pile of “sort of works” code... because when the government’s payin’, that’s what you get, all except for a few essential systems, like tracking who they want to track, who they want money from, etc.


49 posted on 10/04/2013 8:37:48 PM PDT by PieterCasparzen (We have to fix things ourselves)
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To: Oldeconomybuyer

Who is supplying the backend and the apps for this POS?


50 posted on 10/04/2013 8:39:05 PM PDT by VeniVidiVici (Play the 'Knockout Game' with someone owning a 9mm and you get what you deserve)
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