Posted on 04/09/2020 5:07:39 PM PDT by grundle
In late March, Instacart worker Annaliisa Arambula accepted a grocery order that came with a big tip: $55. The store was just down the street, everything the customer wanted was available, and the order seemed to go off without a hitch.
But an hour later, Arambula checked her earnings on the Instacart app and the entire tip was gone, with a message saying the "customer modified the tip post-delivery." She ended up making just $8.95 from Instacart on the order.
"I was flabbergasted. I couldn't believe it," Arambula told CNN Business.
Demand for grocery delivery is surging amid the Covid-19 pandemic, and many customers are struggling to get the items they want or even a time slot for a delivery. Some people are dealing with that by offering big tips, as high as $50 or more, to entice Instacart workers to pick up their orders. But some of those people have turned the tactic into a bait-and-switch, offering up the big tip and then taking it away as soon as the person who risked their health to get them their groceries has made the delivery.
Before accepting a "batch" -- which can consist of one or a few orders from different customers -- workers can see the items requested, the store location, the payment Instacart provides workers for the job, and the tip being offered. Instacart allows customers to change a tip for up to three days. Some workers told CNN Business tips can make up half of their income or more.
(Excerpt) Read more at cnn.com ...
Sounds like Instacart better modify their code to limit how much someone can decrease their tips, otherwise they are going to lose their labor pool.
They’re doing this to people who know where they live?
I just did an instacart from Kroger...
The last two had several substitutions and a few out of stocks.
But at least I didn’t have to get off the sofa :-)
Probably a liberal getting mugged...by most likely another liberal. That’s a lot of stereotyping I know. But generally speaking conservatives are a. Not that naive and 2. Generous and honest people.
And I am tipping big. 30% on takeaway and delivery.
Kids, this is what is called “Being asshoe”.
That’s mean and very low. Don’t screw with people’s heads or their income. Certainly not now in this uncertain economy.
I would guess that the shoppers will pass that info on to co-workers.
Exactly, or when you see another order from that location, keep half their items.....
Or add some saliva to their items
It is never a good idea to mess with people handling your food items
> They’re doing this to people who know where they live? <
It’s a combination of evilness, arrogance, and stupidity.
Anyway, a guy I know works at a pizza delivery place. They keep records of customers who don’t tip the delivery folks. Those folks don’t always get the best product, if you get my drift.
Presumably they ordered something like soup.
Shouldn't be able to change it at all.
Saliva?
Try some imagination please.
“The longer the driveway the shorter the tip.”
they also could track history of their tip mods and see a bait/switch pattern, and either give a warning or just ban them from the app.
I was trying to keep it “PG” I guess
My point is don’t mess with people handling your food
You promised a $55.00 tip to get your items quicker, you should pay it.
[[[Instacart allows customers to change a tip for up to three days.]]]
That’s ridiculous.
Good point. Kind of brave.
“On a random basis, the trial participants will receive either hydroxychloroquine or a placebo pill — vitamin C — every day for two weeks.”
How would you like to be the guy who receives the vitamin C?
Leave no DNA.
You are well named. You truly ARE deplorable! :(
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