Posted on 08/23/2015 10:44:35 AM PDT by MissEdie
That is my pragmatic point of view. I use CVS for my meds. There is a RiteAid across the street. I started at the RiteAid when my heart problems were diagnosed a year ago. RiteAid was filled with Muslim employees that couldn't speak English. After two months I switched to CVS. I have yet to have a problem at CVS and I established my typical store relationships with employees, where they know my name and I know theirs. We have polite conversations where there is some personal concern for each other. All that said, if I had problems at CVS I will go to another pharmacy.
BTW, the establishing relationships idea works anywhere you do business. I have the same thing going on at restaurants, grocery stores, farmer market, car dealership, etc. Just hold the line on service and show no allegiance when you don't get the service you deserve.
I knew it was wrong when I got home and took it out of the blue bag so I could go ahead and give it to her. The idiot didn’t prepare it and gave me two bottles of powder that needed to be mixed prior to me getting it.
Must be getting old.
No you pompous ass she got a worthless bottle of powder instead of an antibiotic she needs.
About 98% of our business is through one nearby location. I don’t doubt service is dependent on your local people. Agree this should be escalated to the regulators and exec management.
When I was a 25 year old sprout, Crocker Bank lost my life savings of $25k at the time. The teller got me the branch manager who then said the most astoundingly stupid thing I have ever heard: “You probably bounced a check.”
I immediately wrote to the CEO and the head of the California regulatory body. Within a week, it was now “Yes Sir and No Sir” from the same idiot manager. He launched an investigation which uncovered that they had issued the same account number to two customers! I recovered the money, but they failed to provide interest for months! To top it off, the same idiot manager and teller could not do a simple compound interest calculation. I showed them the math and eventually got the interest back, too.
I learned early to go STRAIGHT TO THE TOP.
this is there contact phone number from there corporate web site
Call 1-888-607-4287
I hope that helps. I once had a pharmacy give me heart medication instead of psychiatric medications if I had taken the meds the doctor said I could of done some serius damage to my heart....the only reason I did not take the meds was when I went to take the meds they did not look like my normal meds. thinking I might of just been given a generic I got out a physicians reference book looked up the generic version and discovered it was not a generic..
always double check your meds pharmacists are humans and mistakes are made....
I have said this for close to a decade
The Aim of Obamacare is to put us in Walmart clinics.
People being paid minimum wage looking after our most delicate details
Make a complaint to the FDA office of the inspector general. The closest one to you is likely Atlanta. Even if they don’t want to, they have to respond and investigate. Dont ask how I know but I do.
Ha!
Actually I was hoping for them to tell me that menace of a pharmacist was history, as it turned out (according to the store manager) that she had previous complaints against her.
They could have kept their five bucks, LOL.
There's something a little dated about a CVS store. It's like they are 20 years behind the times. I think that's because there is merchandise still on the shelves that was there 20 years ago.
Then they have that little "grocery aisle" which has some overpriced select items that nobody otherwise would ever think of buying like cans of Dinty Moore Stew. But I guess if you are in a CVS and you have a hankering for stew, Dinty Moore will have to be your choice because it's the only stew that they carry. Personally, I'm thinking those Dinty Moore stew cans were originally sitting on a Safeway shelf during the Reagan Administration.
The stores still carry a full line of newspapers that nobody ever reads anymore, including all the supermarket tabloids and glossy magazines like Family Circle and LIFE. Not to mention all those glossies of crossword puzzles and word search games.
Go into a CVS and see for yourself. It's like a time capsule from 1982.
Good on you, 5 bucks is cheap to lay it where it belongs
If it isn’t fairly routine, the local Wal-mart grocery store isn’t going to have it in stock - it will be filled at a central dispensary and shipped to the store pre-packed. Call ahead a day or so for re-fills and they are great. A high power painkiller in an emergency, you might need to go elsewhere.
Wal-mart was also really good when I needed a re-fill a couple of states away. A couple of clicks on the computer and I was walking out with it in about 15 minutes.
Yes 5 bucks is cheap. After a similar 5 hour snafu with a prescription at Rite Aid, on a whim, I picked up a complaint card at check-out, filled it out and much to my surprise had a phone call from the manger soon after I got home. After issueing his profuse apology, he asked if I would accept a fifty dollar gift certificate. Naturally, I said yes, even though their products are overpriced-free is hard to beat.
Another experience at Walmart-had been purchasing a cream hubby needed after a severe case of shingles. Was paying 8-10 dollars for a very small tube. One day, when I went for a refill, the pharmacist told me the price had gone up to over a hundred dollars as the supply house they had been using had closed. I said “thanks, but no thanks. I will send away to my mail-in pharmacy” He nastily said, “you won’t be getting it any cheaper. It’s scarce now.” I sent away and got a tube 4 times as large for my co-pay of 15 dollars and have been buying this cream there for a couple of years now for this price.
I stopped using CVS a long time ago due to errors. I usually use an Independent locally owned pharmacy under the Leader Logo. The down side is closed on Sunday. But he’s accurate, eager to help with any issues, honestly appreciates the business, has a compounding lab, and it keeps it in the community. I can go in and he knows me by first name. He’s also worked with me on some complex billing issues I had concerning my wife’s medications when I took on the state. If coming from an ER and have to have a prescription that can’t wait till he opens I go to Walgreen as a second choice. CVS does seem to have a case of the Hee Haws. I’ve noticed it also.
Really? Threatening physical violence over medication mistake that caused no harm? You and your husband did what parents are supposed to do. What damages are you claiming?
Sheesh, get a grip.
Got Mr. Gower to stop drinking, too.
First thing that popped into my head, too.
I miss the little pharmacy that was down the street and its owner/pharmacist, Ted. Ted knew everything about everyone. That came in handy when a doctor might prescribe something that, when combined with other meds or if you had certain health conditions, could be potentially fatal. Ted didn't need a computer for that. He knew all that in his head. I think he knew medicine better than most doctors. And his store was a pharmacy, not a 7-11.
Another thing you don't see much of — Ted could make his own compounds. He used to make the best cough medicines. As a kid, I almost relished having a cold, so I could get one of Ted's cherry flavored cough syrups.
Alas, Ted sold his store to Rite Aid and retired many years ago. Probably just as well. As a small pharmacy, he was being beaten by the mega-chains which swallowed up the Mom and Pop stores. Too bad. I miss the personal touch.
This is really serious. Had a registered pharmacist “prepared” the RX then it should have resulted in a liquid compound. Unless the pharmacist was drunk or got his degree by mail from Granada University, then someone other than the pharmacist filled your RX. I would start small, then move up to big: Get the name and license number of the pharmacist who was on duty. Complain to anyone you can get hold of today who represents authority with CVS but before you do, call poison control hot line and ask them if they have ever heard of pharmaceuticals being issued in this form to the patient. Tomorrow, have a phone conversation with a lawyer. Just a conversation for now. Now you can say, you truthfully have contacted a lawyer. Use that and his name if you don’t get action from an authority at CVS by tomorrow. Next step is to move up to the NABP (National Association of the Boards of Pharmacists)
Hours: Monday to Friday, 9 AM to 5 PM central time
Phone: 1-847/391-4406
Fax: 1-847/391-4502
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