USAA Faces Customer Backlash After Canceling Ads on Troop Supporting Sean Hannity

Gateway Pundit ^ | 5/25/17 | Kristinn Taylor

[markomalley]

USAA, an insurance, bank and financial services company that caters to active duty military, veterans and their families, is getting slammed by members after announcing on Twitter Wednesday night the company was withdrawing advertising on the Sean Hannity show in response to pressure from liberal activists trying to silence Hannity by cutting off his advertising base. It was not stated by USAA if they advertised on Hannity’s Fox News Channel show or his nationally syndicated radio show.

Hannity is a strong supporter of the military and veterans. He has a strong fan base among the military community.

The effort to drive Hannity off the air was promoted by Democratic Party front group Media Matters which posted a list of Hannity’s advertisers this week for liberals to complain to after Hannity pursued the unsolved 2016 murder of Democratic Party activist Seth Rich in Washington, D.C. and possible connections to Wikileaks.

As of early Thursday, seven companies have announced they are no longer advertising on Hannity’s show, according to Media Matters: Cars.com, Casper, Crowne Plaza, Leesa Sleep, Peloton, Ring.com and USAA.

A sample of the most common tweet from USAA on Hannity, “Thank you for reaching out to us. USAA advertises on news programs, but advertising on opinion shows is not in accordance with our policy.”

USAA posted a direct mention of Hannity in a reply to a poster claiming they are cancelling their accounts.

“You’ve ignored my messages USAA -all of my family’s banking and insurance is with you. We are an active duty family. We stand with Hannity…You reply to the left bots but not a member?! By Friday ALL of our stuff will be moved to Navy Fed and GEICO/ALL State/Nationwide, et al.”

USAA coldly replied, “We are no longer advertising in relation to Hannity. Thank you!”

Many others claiming to be USAA members chimed in to say they too were canceling their accounts with USAA.

GEICO came on one USAA thread to welcome potential new customers.

More accounts being closed, many after being with USAA for decades:

(snipped additional responses)

And Average Joe sums it up nicely, “How can a company who supports Vets who fought for our rights cave to silencing free speech. You ought to be ashamed”

(snip)

Hannity is scheduled to take a long Memorial Day weekend break starting Thursday. Will he have a show to return to next week? Will USAA have a customer base next week?

[Monorprise]

“Oh boy, they disappoint me. But we won’t be going anywhere else. Our home, cars, and remodeling loan all came from USAA.

There is no better bank or insurance company on the planet.”

You would be surprised, there are some great deals out there. USAA claims to stand up for Vets even as it fails to stand up for the free speech Vets fought and died for.

You should take a look around,the market is big.

[been_lurking]

Over 30 years as a USAA member. I logged on to their website as a customer and sent them a grievance email. Their reply (most likely a Bot) was to double-down on their business stupidity and claim that "they did not buckle to left-wing pressure, but were only enforcing a pre-existing prohibition on advertising on opinion shows".

(This doesn't explain their willingness to advertise on MSNBC/CBC/ABC/CNN, unless it depends on what "opinions".)

I replied to their response that they were stupid and I would not allow their stupidity to negatively impact my bottom line. I've put in sell orders for all of my mutual fund holdings and will be moving my savings, checking, and insurance business next week after the holiday.

[been_lurking]

Over 30 year member here. I placed sell orders for large mutual fund accounts today. I'll be transferring the remaining services (Checking, Savings, and Insurance)next week after the holiday.

Given that this company has moved from a service member organization to an "all-hands" commercial business, I don't see any great loss. Claims of their vaunted customer service just don't hold water anymore. My last insurance claim with the "new" USAA was a total disaster.

I work too hard to trust my money to a company that shows such appalling stupid business sense. At least they outed themselves before I suffered a financial loss. Now I can move my money before they collapse.

[Drango]

I’m calling them tomorrow.

[Republican Red]

We’ve been with Amica Insurance forever and been quite happy with them. It’s a mutual company so doesn’t have investors or stockholders and it shares financial surpluses with policyholders. We get a dividend check every year from them.

Not a big player so polical contribution aren’t a big deal.

[Grampa Dave]

Thanks. I will be checking with them next month.

[Bonemaker]

I highly recommend Vanguard.