Posted on 07/06/2018 9:16:45 AM PDT by Retired Chemist
Yup and then you get a call back from a unionized mean spirited female named Linquisha or Shawanda who is just waiting for you to speak in a unapproved tone so she can hang up on you.
Ironic cruelty of the spouse is the deepest cut.
You can’t expect affirmative action hires to bust their a$$es working hard.
USPS desperately needs a process improvement system. I recently reported a never-delivered priority mail package online. The package showed up a week later. That was months ago and I still get automated emails saying they’re looking for it. There’s no place online that I can find for the customer to tell them the package has been delivered.
In my area there are few options for getting a passport, particularly if the window of time to have the appointment is not between 10 and 3 excluding lunch hours, Monday through Friday. One option is to apply or renew at the post office. But first you have to schedule an appointment. To schedule an appointment you must call a post office number, which is either perpetually busy, or when you do manage to get through, you get a recording that says the person is “busy and/or away from their desk. Please try again later”. You can call back hundreds of times over weeks, and never get through. And the one person whose job it is to schedule appointments could actually be on vacation. You simply can’t know because talking to someone else or leaving a message is not an option. So you think of a work around. Try calling the post office and talking to an actual human being. Doesn’t work either because you must go through a nearly never ending phone tree, with the same results as before: call back later.
It took some real work, but I managed to get all Amazon deliveries UPS or FedEx. No USPS is a shipping option. You need to really work Amazon over with enough proof of losses and proven screwings. It took two months.
Did they ever call you back?
Yes. Even Social Security did.
The one that really pissed me off was when Amazon would claim the USPS attempted delivery but could not and that I would have to call the USPS to arrange delivery. The carriers do this if they run out of clock. They just go back to the post office with a hundred or so packages at 5:00Pm and “too bad”. That is with 2 day delivery. Just try calling?!! They bring it eventually if they don’t steal it. Usually around 10 days later.
The one that really pissed me off was when Amazon would claim the USPS attempted delivery but could not and that I would have to call the USPS to arrange delivery. The carriers do this if they run out of clock. They just go back to the post office with a hundred or so packages at 5:00Pm and “too bad”. That is with 2 day delivery. Just try calling?!! They bring it eventually if they don’t steal it.
My wife went there to get stamps last year. They didn’t have any American Flag stamps (Thoroughly unforgivable) and gave her Kwanzaa stamps.
I really threw them for a loop when I returned them and wanted a refund.
“... So my real question was Where the heck is all the mail I never got? ...”
I heard of one case where the carrier simply dumped a bunch of mail in a dumpster. If you run out of time by quitting time, you don’t want to come back to the shop with a bunch of undelivered mail.
The Post Office in my town was not ADA compliant. They steadfastly refused, for years to install a wheelchair ramp, instead telling people to go ten miles down the road to the next post office.
It even became a campaign promise for the incoming Mayor.
That’s what happen when you elect a tea party type. He gets stuff done.
We recently switched cell carriers and ordered new cases fro our phones via Amazon. My youngest ordered one which was a little different, so it was to be delivered separately yesterday. The mail carrier shows up and my wife and kid are out there waiting for the package because he’s pretty excited about it... no package. My wife asks him to look again and the guys says, “It’s not here.” She walks right up to him and says, “Look again.” Low and behold... there it was. Makes me wonder how much of the stuff we order winds up in someone else’s home. Don’t even have to go up on the porch to take it... just leave it in the truck accidentally on purpose.
It’s been my experience that delivery problems are the result of the mail carrier themselves. I’m lucky enough to live in a small enough town where everyone knows each other - including the mail carriers.
Also a trip to my local post office usually solves the problem. Of course there are only 6000 people in my township so your results may vary.
Only to:
A) be told you are in the wrong queue. Let me transfer you.
B) The line drops just as someone answers.
C) told to go online and fill out the form.
D) Never can find form.
#10 Try to call the Social Security Administration, it’s even worse.
I did when I was 18 years old.
I am now 60 years old and still on hold!
Did they give you the option to leave a callback number? Some utilities in our area are doing so.
I am impressed! I wouldn’t have thought it...
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