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Outlook Problem: "The linked image cannot be displayed."

Posted on 01/01/2024 11:05:09 AM PST by ducttape45

Good afternoon fellow Freepers. I got a doozy of a problem I'm hoping that someone has a fix for. It seems that Microsoft Outlook, no matter the version (and I have 2010, 2016 and 2019), won't download remote content anymore.

Thunderbird will, but Outlook will not.

Every time I get an email with an image, I get an error message that says, "The linked image cannot be displayed. The file may have been moved, renamed or deleted. Verify that the link points to the......"

I have been all over the internet, used three different search engines, and all of the supposed remedies do not work. I've been at it since last night. I'm hoping that maybe someone here has encountered the same problem and has a remedy that works. What kills me is that Thunderbird works just fine, no problems, but Outlook is the bugger that is giving me fits.

If anyone has a way to fix this, please, I'm all ears. Thanks for your time.


TOPICS: Computers/Internet
KEYWORDS: microsoft; microsoftoutlook; outlook
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1 posted on 01/01/2024 11:05:09 AM PST by ducttape45
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To: ducttape45

It sounds like your Outlook installation is corrupt.

Have you tried uninstalling and reinstalling Outlook?


2 posted on 01/01/2024 11:12:21 AM PST by E. Pluribus Unum (The worst thing about censorship is █████ ██ ████ ████████ █ ███████ ████. FJB.)
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To: ducttape45
I just spent 4 hours restoring my system after the latest Microslop update trashed it again.

I feel your pain.

3 posted on 01/01/2024 11:12:22 AM PST by kiryandil (Free Rocco!!)
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To: ducttape45
It may be outlook itself, because I received an email from my wife with 2 pictures U asked her to take & send to me. One picture would download, the second one would not. But I go no messages, I just could not get both pictures to download. The first time she sent it I couldn't get either picture to download.

I know of no solution.

4 posted on 01/01/2024 11:13:19 AM PST by Robert DeLong
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To: ducttape45

https://learn.microsoft.com/en-us/outlook/troubleshoot/message-body/the-linked-image-cannot-be-displayed-error


5 posted on 01/01/2024 11:14:38 AM PST by kiryandil (Free Rocco!!)
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To: Robert DeLong

U should be I 😋


6 posted on 01/01/2024 11:14:41 AM PST by Robert DeLong
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To: ducttape45

“This issue occurs when the BlockHTTPimages registry value is set to 1 and the images in the email message have a source that points to a URL.”


7 posted on 01/01/2024 11:15:01 AM PST by kiryandil (Free Rocco!!)
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To: kiryandil

Bill Gates - He coulda stopped with Windows 7

Or 98 SR 2.

But noooooooo.....he’s gotta destroy the world.

And now he’s trying to do it with other ways than constant patches........


8 posted on 01/01/2024 11:23:36 AM PST by SaveFerris (Luke 17:28 ... as it was in the days of Lot; they did eat, they drank, they bought, they sold ......)
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To: ducttape45

If duct tape can’t fix it, I’m out of ideas!


9 posted on 01/01/2024 11:24:36 AM PST by SaxxonWoods (Are you ready for Black Lives MAGA? It's coming.)
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To: ducttape45

Right click the URL or image icon that shows and copy the link. Then paste it into a browser address bar.


10 posted on 01/01/2024 11:29:46 AM PST by Bloody Sam Roberts (The Truth is like a lion. You don't need to defend it. Let it loose and it will defend itself.)
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To: ducttape45

MS has an Outlook Repair function. Search for that and see if that works.


11 posted on 01/01/2024 11:30:41 AM PST by Lockbox (politicians, they all seemed like game show hosts to me.... Sting…)
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To: ducttape45
Stop emailing yourself porn.

Seriously, check for malware, viruses, and other corruption on your computer. That is a possible cause; else the images themselves are corrupt, your emails bad.

Try the browser version of Outlook or the installed version of Office 365 Outlook. I've been using Microsoft products since they first came out, including especially Outlook. I have never seen problems like you are reporting and if you've done a new, clean setup, that's likely not the problem.

12 posted on 01/01/2024 11:30:47 AM PST by Reno89519 (It's war. No one murders and takes Americans hostage. Time to act. Declare war on Islamic Hamas.)
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To: Bloody Sam Roberts
Sounds like a good work-around.

The one problem would be if it was a malware link.

13 posted on 01/01/2024 11:31:14 AM PST by kiryandil (Free Rocco!!)
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To: ducttape45

Another possible culprit, what anti-virus software are you using? These can be very, very intrusive, to the point of blocking all inbound content. Check the settings, maybe turn it off as a test.


14 posted on 01/01/2024 11:32:12 AM PST by Reno89519 (It's war. No one murders and takes Americans hostage. Time to act. Declare war on Islamic Hamas.)
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To: ducttape45

“The Revolution will not be televised!”
Gil Scott Heron


15 posted on 01/01/2024 11:32:25 AM PST by lee martell
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To: kiryandil

Aye. There is that. Which is why I abandoned Outlook years ago and use Thunderbird. Then I got rid of Microsoft.


16 posted on 01/01/2024 11:38:30 AM PST by Bloody Sam Roberts (The Truth is like a lion. You don't need to defend it. Let it loose and it will defend itself.)
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To: ducttape45

This will probably work:

Go to FILE menu, then OPTIONS (probably toward the bottom).

Then choose “Trust Center.”

Then go to “Automatic Download”

Then you will see checkboxes for whether the pictures display.

Uncheck the “Do not download” (etc) checkbox or whatever is showing there.

It is not considered very secure to display pictures because they can track you, and it is another route to hack you. I intentionally do NOT have pictures showing in e-mails. So yours is set right probably. If your outlook is controlled by your organization (like work) then this setting might not be changeable.

If you leave it to not show images, there is probably a banner or link of button at the top of individual messages that will show images in that message.

You will also have to show the image in HTML and not in TEXT of the images will not show (unless they are attachments).

You also can probably right-click the message and there might be a menu with options to show in HTML and/or show images.

Hope this helps.

Happy New Year


17 posted on 01/01/2024 11:47:42 AM PST by Weirdad (Orthodox Americanism: It's what's good for the world! (Not communofascism!))
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To: SaveFerris

XP was peak Microsoft. Downhill from there.


18 posted on 01/01/2024 11:52:24 AM PST by PAR35
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To: ducttape45; Reno89519

And I think I did not read your message fully.

I cannot explain the MESSAGE you are getting, but check those things first since the other e-mail clients are working.

What I offered above might not work actually with that message appearing, it could be something else, but look at that first.

Sorry if you already tried that but I could not tell if you had already.


19 posted on 01/01/2024 11:53:18 AM PST by Weirdad (Orthodox Americanism: It's what's good for the world! (Not communofascism!))
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To: E. Pluribus Unum

I uninstall, reinstalled, updated, repaired my Outlook installations of 2016 and 2019. Did not work.


20 posted on 01/01/2024 11:54:15 AM PST by ducttape45 (Proverbs 14:34, "Righteousness exalteth a nation: but sin is a reproach to any people.")
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