Posted on 06/10/2005 1:09:43 PM PDT by texasflower
I sure could use some help for a couple of problems I'm running into. My dad died a few months ago and I'm trying to make sure my mother's computer stays updated.
What I am finding is that everything new programs install very slowly. Last night she bought a new HP all in one scanner, printer etc.
Last night, I tried to install it and in 12 hours now it has only 31 percent installed. It is still trying to install, but it is just so slow.
I would take it out and start over, but the install screen has no cancel or X button. I've tried to shut down the computer but it won't shut down while this is in progress.
Other minor things seem to install, like virus updates etc., but they also run slowly. Not this slowly of course.
What can I do about this?
I have run all of the virus scan and spyware scans I have available.
Spybot Search and Destroy
Ad-Adware
Norton Anti-virus
AVG anti-virus.
Spyware Doctor
Zonealarm is the firewall.
I'm thinking this must be an installer driver or something like that but I don't know anything substantial about computers.
Also I would love to get rid of a dead program on here called pc-cillin, but the add and remove program thing won't let me do it. Any ideas?
So, if you have an answer or suggestion, you probably should baby talk me through it.
The computer is a SonyViao running Windows XP.
Oops. One more thing, for some reason there is an external zip drive attached to this computer. Shouldn't the computer be able to unzip regular files?
OK, no disk problems.
How does everything else work? Mail, browser etc? Do they seem reasonable?
There is a next step to this process.
While we our on this topic, it is a good idea to have a C and D drives, use C drive for all Operating System stuff, updates, drivers and stuff like that. Use D: drive for everything else, install new programs that are OS stuff like anti-virus, email, FS tools and the like. That way your C drive stays relativily free of crap you never use and has lots of space available for recycle, memory etc. Now you D drive might fill up but if so just remove stuff, either way the OS stays happy and fast.
entirely to much stuff on C drive. Install on D drive and clean up C drive.
Okay, I did that and it didn't give me any stop signs or anything, but it does say
system error records 512
application error records 512
security audit records 512
Everything else seems to be working just fine.
That's not her problem. She has almost 5gb available.
I agree with you things should be shuffled around to use the D drive, but that is not her immediate problem.
I have no idea of how to do that, but willing to learn.
THANK GOD!
Free Space 4.48 GB
Total Size 14.9 GB
Good then the computer is essentially ok.
I assume the install uses a CD. If I am wrong, correct me.
Whn you put the CD in, and it starts to load slowly does the CD light (little green critter) stay lit? Does the drive make a lot of noises?
Also, if you put the disk drive to answer these questions, go back and check CPU use again.
Reading back thru the thread I see 128 Mbyte?
Is that right?
And how much is in the recycle bin? And how badly fraged is C drive? And why install on C drive when you have a 60 gig drive that is not being used at all? I suspect the recycle bin is full or nearly so, the install is having a hard time find space for temp file and back up file.
I have a problem with my system (HP Pavilion with Win98). All of my program files have my mail icon on them and when I try to start them my outlook starts up.
I'd appreciate suggestions on how to fix this. Thanks.
have you emptied the recycle bin yet?
Folks lets lay off the disk. There is 5GB available. We can move temp internet files and a few other things to the D drive, but thruth be told, it won't help that much. That technigue is useful for backups mostly.
Check private post. I'm a professional and I'll help you over the phone. We FReepers have to help each other out when we can.
you have associated .exe file with your email client, unassociate them. 'open with'
OK....
I think I found what you were asking for
System
Microsoft Windows XP
Home Edition
Version 2002
Service Pack 2
Sony Electronics
Intel (R)
Pentium (R) 4 CPU 1.60 GHz
1.61GHZ, 512 MB of RAM
No problemo.
Right click on your program files.
You'll see on the 2nd line down "Opens with"
It probably says outlook.
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