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Blockbuster reinstates late fees (BB getting thrashed by netflix/Redbox)
msn marketwatch ^ | march 4, 2010 | elizabeth strott

Posted on 03/04/2010 6:59:41 PM PST by max americana

Five years after Blockbuster announced in a massive marketing campaign that it was getting rid of late fees, they're back.

MSN Entertainment: Academy Awards coverage In an effort to to compete with rival Coinstar's (CSTR) Redbox vending machines and mail delivery service Netflix (NFLX), the video rental company is returning to charging customers for returning movie rentals late.

As of March, Blockbuster is charging $1 per day for up to 10 days after a rental is overdue. If the rental is 15 days late, the customer will be charged for the full price, which could be as much as $29.99 for a new release. A customer who finds the missing rental and returns it within the next 30 days, will get a store credit for the full price of the DVD minus $10 in late fees.

"We think this is very forgiving. You have 45 days to bring it back. It's similar to what Redbox does," Blockbuster spokes-woman Michelle Metzger told The Dallas Morning News.

The move is designed to get the popular titles back on the shelves more quickly.

About 80% of Blockbuster's rentals are new releases, and customers on average keep rentals out for 4.7 days, Metzger said.

Shares of the stock were up 10 cents Thursday to 40 cents.

(Excerpt) Read more at articles.moneycentral.msn.com ...


TOPICS: Business/Economy
KEYWORDS: blockbuster; latefees; video
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1 posted on 03/04/2010 6:59:41 PM PST by max americana
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To: max americana

I wouldn’t buy any stock in Blockbuster.


2 posted on 03/04/2010 7:03:42 PM PST by dr_who
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To: max americana

Blockbuster will be out of biz in 18 months.


3 posted on 03/04/2010 7:05:12 PM PST by dragnet2
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To: max americana

Netflix recently made a deal with one of the studios to delay their new release DVDs for 30 days before making them available for rental. I have been using NF less and BB more because of it.


4 posted on 03/04/2010 7:06:51 PM PST by cd jones (Liberals: spreading misery, calling it equality)
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To: max americana

I always feel a little sorry for them when I drive by my local Blockbuster and see the sparsely occupied parking lot.

Survival of the fittest, though. Too bad they couldn’t find a better way to be competitive.


5 posted on 03/04/2010 7:07:39 PM PST by TXBlair ("Jim is dead...I'll wager they found no wounds in his back!" Mama Bowie upon learning of Jim's death)
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To: dr_who

Every Blockbuster store that I know of in town (Boise, ID) has closed it’s doors. About 6 or 7 of them.

Locally they got killed by Hastings with cheaper rentals and more forgiving on late fees also books, music and coffee.

Netflix/Redbox was the nail in the coffin.

I’m sure there are a few left in town somewhere, just not in the areas I go.


6 posted on 03/04/2010 7:08:31 PM PST by Domandred (Fdisk, format, and reinstall the entire .gov system.)
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To: max americana

BlockBuster—Talk about a dead business model.

You can rent $1 DVDs from a machine at Walmart and the supermarket. You can stream a DVD from Amazon and Netflix. My public library has a vast selection of DVDs. You can reserve them over the internet


7 posted on 03/04/2010 7:09:51 PM PST by dennisw (It all comes 'round again --Fairport)
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To: Domandred

Redbox for the win.


8 posted on 03/04/2010 7:10:21 PM PST by rickomatic
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To: max americana

About ten years ago I went into the local BB and in order to rent a movie they wanted my SS# and a lot of other information. I said no and have not been back since.


9 posted on 03/04/2010 7:12:37 PM PST by vetvetdoug
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To: dennisw
Why rent when you can buy...and have it for years?
That's my take on the business
10 posted on 03/04/2010 7:14:34 PM PST by b cool
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To: max americana

I agree with Blockbusters move.. I got tired of going into Blockbuster and seeing all the new titles rented out.


11 posted on 03/04/2010 7:15:25 PM PST by Onerom99 (I)
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To: dragnet2

That’s what they all say


12 posted on 03/04/2010 7:16:40 PM PST by klimeckg ("The penalty good men pay for indifference to public affairs is to be ruled by evil men.")
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To: rickomatic

Blockbuster does boast of more titles than Redbox.


13 posted on 03/04/2010 7:18:37 PM PST by HiTech RedNeck (I am in America but not of America (per bible: am in the world but not of it))
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To: dragnet2
The Blockbuster in my neighborhood closed up last year, replaced by a "Big Bob's Discount Clearance" store, which is kinda like a 99 cent type store but its merchandise is more like $99 instead ...

Good Riddance to Blockbuster, as their arrogant late return policies pissed me off more than once ... one time charging me a late fee and then when I asked for the DVD back and would pay the additional rental charge, they refused to waiver the late fee and insisted that I pay *that* as well as the new re-rental fee ... I walked out and never went back.

14 posted on 03/04/2010 7:20:49 PM PST by Mr_Moonlight
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To: dr_who
I saw a Blockbuster store the other day, first one in a long time. Didn't know they were still in business.
15 posted on 03/04/2010 7:20:56 PM PST by hinckley buzzard
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To: max americana

Blockbuster needs to diversify... Say, buggy whips or something since they seem to have a fondness for antiquated technology.


16 posted on 03/04/2010 7:23:24 PM PST by LibWhacker (America awake!)
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To: max americana
That's why I use Netflix for my movies. I hope Blockbuster goes out of business when the American people need help trying to save money.
17 posted on 03/04/2010 7:25:32 PM PST by Nitehawk0325 (I have the right to remain silent, but I lack the ability...........)
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To: Domandred
Same here. We had one Blockbuster open up about three or four years ago, to go head-to-head with our local store (Movie Gallery - it's a small town). They went belly-up within a year. Netflix works out good for us - they ship the movies in our queue the day it's released, and it gets here from the local hub the next day. With our schedules, it's great not to have the pressure of trying to watch a rental within a day or two in order to avoid late fees.


18 posted on 03/04/2010 7:30:41 PM PST by Viking2002 (Old fishermen never die. They just smell that way.)
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To: Nitehawk0325
I hope Blockbuster goes out of business when the American people need help trying to save money.

That was a ridiculous statement.

Nobody puts a gun to anyones head forcing them to rent from Blockbuster and if you don't want late fees DONT BE LATE returning the rental.

19 posted on 03/04/2010 7:35:24 PM PST by A message
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To: A message

I hate blockbuster ... period... glad to see the bastards go.


20 posted on 03/04/2010 7:40:04 PM PST by Porterville ( I have come here to chew bubble gum and kick ass, and I'm all out of bubble gum)
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