Is there a local IRS office you can visit?
Did you call them?
So how is that the IRS's fault?
Sounds like you need to send in a complete, corrected return and probably a paper version so that you can send in everything at once.
“We did not send our previous responses via registered or certified mail, so we have no confirmation of receipt by IRS.”
Big screw up, buddy.
Best to pay up ( via registerec mail) then maybe file an amended 2019 return sent via registered and certified mail, with all attachments and maybe get a refund
I would try calling.
Is there some reason you’re snail mailing the form instead of faxing or emailing it to them?
you can call the IRS to discuss
I had this happen a couple times with my self employment business taxes. They made the mistake but I had to prove it. But I paid the amount they said I owed and then filed an “amended return” later (complete redo) and they gave me that credit towards the following year. So if it were me I would pay it, and then straighten it out after. They are usually pretty good about applying the proper credit later.
You have to deal with the IRS personally, pick up the Phone and call them, they will fix it right away. The same goes for the various State taxing Authorities like California. MAIL does NOTHING!!
“We had a lot of charitable contributions which required a separate page to list them.”
I think the IRS’ limit is $300.
#1: Always send mail to them certified or registered.
#2: Scan or photograph everything. Always.
#3: Call them (but budget for a LOT of time on hold)
We had something similar happen. I was on hold for 45 minutes before someone came on and told me he had to transfer me to a different “accounting” department. Accounting department?? Isn’t the entire IRS one big accounting department?? An additional 90 minutes later I finally talked to the right person. 10 minutes later the issue was resolved. This was after 6 months of their letters, threats, extensions so they’d review my responses, etc.
If you don’t feel you owe the money, DON’T PAY THE MONEY! ...but definitely do your due diligence to document the hell out of everything, and call them.
Mess around with the IRS. Yup, that will work out fine.
For the past year or two the IRS has been a disaster. I have mailed/faxed the same information numerous times at their request & they have continued to say they did not get it. I have even received a letter saying the got the info & need additional time to review, and then the next day saying they need the information. One department/office doesn’t know what the other is doing, but they are supposed to put notes on you file so any agent has access to them. Unfortunately, they don’t always write the notes down, or the agent will say their system is down & they can’t read the notes..... They have every excuse in the books.
It is a complete hassle, but the best thing to do is call them. It is very difficult to get through & I sit here just keep redialing & if lucky enough to get through, wait on hold.
If you can call them from a different line than your fax line it is best. That way when you get an agent on the phone line, they usually give you a fax number directly to the agent you are speaking with, and you can fax the info while on the phone. Otherwise you can explain your situation & generally will be given an additional 30 days to comply.
I would not pay anything until you speak with an agent. I tis more of a hassle to get the money back.
Is this a vanity post?
I think I’m with your wife on this: pay up now, amend later. Best of luck my FRiend.
I had the exact same problem. Try to call them.
I sent the requested information, then a few weeks later received another threatening letter saying they had insufficient information. I called and the person explained that the second letter was sent before they had a chance to process my submission. I eventually received a letter saying the matter was resolved.
In my case, the people I talked to at the IRS were knowlegable, professional, and helpful.
I believe the IRS has a very long delay on processing submitted physical paperwork.
I went back and forth with the IRS many times on a issue I was already making payments on. It started with a few pages then many pages as I had to attach their letters they sent to me. I showed them I was already making payments but I kept getting warning letters to pay up or else. Finally a IRS person in another state wrote I was right and the matter was dropped.
I was thinking that the IRS agents I was dealing with in one state were trying to get bonus points for a Hawaiian vacation as the evidence I had was very clear but they figured they would wear me down and I would pay again...
I had a similar problem. Took almost a year to correct it.
The IRS is very good about correcting their errors.
The first step is to go to IRS.gov and set up an account.
It is a pain in the ass to set up, but once you do, you can do damn near everything from this account, including past return data and current status and fines/penalties owed.
This is your first step
I had given up on receiving the refund, but one day it showed up in the mail, with of course no explanation. When I checked the IRS “view your account” webpage, it finally showed that the return had been filed. The problem is that the IRS is many months behind on their paper communications and the left hand does not know what the right hand is doing.
I would just send them another copy of the missing page again by registered mail noting on the form directly that it had been sent in previously. You most likely will never receive any acknowledgment, but you can check your status online.
https://www.irs.gov/payments/view-your-tax-account
I would not bother to send them any money right now, unless it would make your wife feel a lot better. You probably would eventually get it back. And as someone else suggested you could try to get through to them on the phone; the situation might have improved by now.
Send the check via registered mail...all future correspondence must go by registered mail.
With the check, include the missing form and a letter explaining your side of the dispute. The letter should also state that the check does not constitute agreement by you that the IRS is correct and is merely to avoid interest and penalties while this is resolved.
What tax software package did you use? TurboTax? They often guarantee accuracy. The tax software company may help.
Sometimes, IRS letters include instructions on where to send correspondence.
Best wishes & I hope you win your dispute.
I had a problem with the IRS, about a thousand dollars a couple of years ago. Same run around, but they already had my money, they were withholding my refund over the dispute, which was entirely their stupid error. Then all of a sudden, without any notification, there was a deposit in my checking account, that included the entire amount in dispute plus interest!
Were I you, I would just resubmit the form, this time by certified mail, with a letter asserting that this is the third submission.
The IRS is incompetent and vicious.