Posted on 06/10/2005 1:09:43 PM PDT by texasflower
I sure could use some help for a couple of problems I'm running into. My dad died a few months ago and I'm trying to make sure my mother's computer stays updated.
What I am finding is that everything new programs install very slowly. Last night she bought a new HP all in one scanner, printer etc.
Last night, I tried to install it and in 12 hours now it has only 31 percent installed. It is still trying to install, but it is just so slow.
I would take it out and start over, but the install screen has no cancel or X button. I've tried to shut down the computer but it won't shut down while this is in progress.
Other minor things seem to install, like virus updates etc., but they also run slowly. Not this slowly of course.
What can I do about this?
I have run all of the virus scan and spyware scans I have available.
Spybot Search and Destroy
Ad-Adware
Norton Anti-virus
AVG anti-virus.
Spyware Doctor
Zonealarm is the firewall.
I'm thinking this must be an installer driver or something like that but I don't know anything substantial about computers.
Also I would love to get rid of a dead program on here called pc-cillin, but the add and remove program thing won't let me do it. Any ideas?
So, if you have an answer or suggestion, you probably should baby talk me through it.
The computer is a SonyViao running Windows XP.
Oops. One more thing, for some reason there is an external zip drive attached to this computer. Shouldn't the computer be able to unzip regular files?
What is .dlls?
Service Pack 2
Oh , that is good!
The computer is very clean. I suspect the install process and the interface.
Is it a USB interface?
Okay. Thanks proudvet. I really appreciate the help.
No house call? Darn!
You guys are helping me a whole lot. I'm learning new things by the second.
But if you ever get to East Texas, stop by for some tea. That goes for you too ken.
Yes, the bin is empty.
| Freeware - George Dillon's freeware recommendation - Diskeeper Lite - Fast defragger. ******************************************* Any Idea how to run that? |
Yes, it is a USB
No, but it can't be too hard. Should I do that?
Good one, it must seem like that to her. If you've never learned, things(especially computers)can be very frustrating.
Uh, with proper prep...yes?
Let me kind of butt out of this ...ProudVet77 is giving you some good help, and you really kind of need to work with just a few people, otherwise things get all tangled up....I saw you had 512 Mbyte RAM so that is good also...
Okay.
D has 0 fragments.
C has this:
Diskeeper has completed a defragmentation run on this volume and there remain 149 fragmented files and/or directories and 458 excess fragments. (There were 8176 excess fragments before the defragmentation run, and now there are 94% less.)
The average number of fragments per file is 1.00.
On average, you have 0% excess fragments per file on this volume. This is a slightly fragmented volume. You should schedule Diskeeper to run at least once a day (if you haven't already done so) to keep fragmentation at a low level.
Well if you can't install on D then all the easy solutions will not work and I am sure you are in good hands with proudVet. I will be away from my computer for a few hours, and will help if you still need help. But I've still got my fingers crossed that installing on D (or a cleaned up C) will work.
"diskeeper lite"
It was bought by Microsoft and has been on every operating system since windows 2000. It does it's job. Not great not bad.
There are a lot of ways of making your disk system a lot faster, and defraging is only 25% of it. Just addding a second spindle for log files it worth a ton.
Thank you very much Ernest. I really appreciate the help and won't forget how helpful and kind you are.
Tammy
OK let's get to work.
Put the install CD in the CD drive.
And how does one do that?
Thank you so much jpsb. You've been a great big help!
Have you rebooted at all after trying all these fixes?
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