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Why waiters give Black customers poor service
The Conversation ^ | Oct 31, 2021 | Zachary Brewster, Associate Professor of Sociology, Wayne State University

Posted on 10/31/2021 1:31:48 PM PDT by where's_the_Outrage?

The big idea

When Black diners get poorer service from wait staff and bartenders than white customers, it’s more likely because of racial bias than the well-documented fact that they tip less, according to a new survey I recently published.

To reach that conclusion, my colleague Gerald Nowak and I recruited over 700 mostly white full-service restaurant servers and bartenders to review a hypothetical dining scenario that randomly involved either white or Black customers. We then asked them to predict the tip that the table would leave, the likelihood that the table would exhibit undesirable dining behaviors and the quality of service they would likely provide the table.

We also asked participants to fill out a survey to learn how frequently they observed anti-Black expressions of bias in their workplaces and to elicit if they harbored their own prejudices toward African Americans.

Servers who either held prejudices toward African Americans, worked in a restaurant where racist remarks were frequently heard or both were significantly more likely to predict that the table with Black customers would not only tip them less but also display uncivil, demanding and dishonest behaviors. As a result, these servers also reported that they would give worse service to the Black table relative to the white one.

We found no evidence of racially disparate treatment except when one of those two conditions was present: server prejudice or racist workplace words and behaviors.

(Excerpt) Read more at msn.com ...


TOPICS: Business/Economy; Food; Society
KEYWORDS: blacks; boohoofury; chickenegg; entitled; fact; geraldnowak; highmaintenance; kkk; mediawingofthednc; michigan; partisanmediashill; partisanmediashills; race; racialreality; racism; rude; splc; theconversation; tipping; tips; waiters; waynestate; zacharybrewster
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And maybe the low tipping behavior fosters prejudices. As I understand even black servers don't want to wait on backs, obviously because these servers are racist.
1 posted on 10/31/2021 1:31:48 PM PDT by where's_the_Outrage?
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To: where's_the_Outrage?

1st world problems. Sheesh.


2 posted on 10/31/2021 1:33:24 PM PDT by goodnesswins (....pervert Biden & O Cabal are destroying America, as planned.)
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To: where's_the_Outrage?

When I was a waiter we would call them “Canadians”, “Oh damn, I got a bunch of Canadians on Table 14, so much for that tip.”


3 posted on 10/31/2021 1:34:00 PM PDT by dfwgator (Endut! Hoch Hech!)
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To: where's_the_Outrage?

Absolutely no need to read this article. The headline would have been enough.


4 posted on 10/31/2021 1:35:09 PM PDT by JonPreston (Q: Never have so many, been so wrong, so often)
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To: where's_the_Outrage?

Basic, honest human behavior is almost always an accurate reflection of their past experience.

There are certain neighborhoods you don’t want to live in, because you can be pretty sure that the crime is high.
There are certain customers you don’t want to wait on, because you can be pretty sure that the customers will be difficult and the tip will be nonexistent.

Not a sure thing. But it is a pretty safe bet.


5 posted on 10/31/2021 1:35:13 PM PDT by ClearCase_guy (Alec Baldwin has killed more people than the Jan 6 protesters. And he will serve less jail time.)
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To: where's_the_Outrage?

Yet another cultural Marxist racist asswipe who capitalizes “Black” but not “white.” I first noticed that crap in a textbook when I was in college at ECU in Ada, OK (somewhere between 1995 and 1998). It’s gotten worse since last year’s BLM riots. What’s the big deal about one measly letter being capitalized (or not)? It’s yet another attempt to instill black supremacy! I didn’t capitalize the “b.” Does that make me a “racist?”


6 posted on 10/31/2021 1:36:01 PM PDT by Big Brother Go to Hell
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To: where's_the_Outrage?

A female co-worker told me, a number of years ago, who had been a waitress previously said the worst tippers were black women.


7 posted on 10/31/2021 1:37:22 PM PDT by Signalman
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To: where's_the_Outrage?

I use to drive a taxi in New York city, when it came to blacks never mind tips, just trying to get them to pay the full fare was hard enough. Cheapest people on this planet, it’s the “white man owes me because of slavery” mentality.


8 posted on 10/31/2021 1:37:27 PM PDT by GrandJediMasterYoda (As long as Hillary Clinton remains free equal justice under the law will never exist in the USA)
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To: All
it’s more likely because of racial bias than the well-documented fact that they tip less,

Do people get paid to push this "journalism"? It's all identity politics 24 hrs/ 7 days a week with liberals.

9 posted on 10/31/2021 1:37:43 PM PDT by BipolarBob (I had to change my homepage because it was embellished somewhat. Apologies to all.)
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To: where's_the_Outrage?

Ask any waitress and they will tell you that black tables are bad tippers. Not sure where this survey was done. I am in liberal MA. I’ve had this conversation with three generations of waitresses. It hasn’t changed since the 70’s.


10 posted on 10/31/2021 1:39:39 PM PDT by Vermont Lt
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To: where's_the_Outrage?

black servers don’t want black tables either, so there’s that.


11 posted on 10/31/2021 1:40:01 PM PDT by ronniesgal (if more folks would mind their own business the world would be a better place.)
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To: where's_the_Outrage?

They hate to tip? /s


12 posted on 10/31/2021 1:41:19 PM PDT by ImJustAnotherOkie (Let's go Brandon)
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To: dfwgator

So true, Canadians, Monday’s, or Amish have all be used in the service industry to avoid the HR types. HR where people go to “work” because they’re not qualified to do anything else. In 20+ years of corporate dealings single handedly the most worthless humans on the planet have been the mouth breathers in HR departments.


13 posted on 10/31/2021 1:41:25 PM PDT by JD_UTDallas ("Veni Vidi Vici" )
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To: Big Brother Go to Hell

When James Joyce wrote Ulysses he intentionally did not capitalize the word jew. Of course he was making the opposite point to express how the main character Leopold Bloom was treated and how he felt being a jew in Ireland during the pre-war era.


14 posted on 10/31/2021 1:45:40 PM PDT by monkeyshine (live and let live is dead)
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To: ClearCase_guy
...you can be pretty sure that the customers will be difficult and the tip will be nonexistent.

BINGO!

15 posted on 10/31/2021 1:46:08 PM PDT by 17th Miss Regt
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To: where's_the_Outrage?

Well, we must investigate and change this! Wait!


16 posted on 10/31/2021 1:46:29 PM PDT by TribalPrincess2U
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To: where's_the_Outrage?

Loud, rude, chip on shoulder that makes it impossible to be respectful lest it seem subservient, no-tipping, and sometimes violent.

Not all or even most, but often enough that it causes the effect. Also, it’s fairly rare that a server is black, so it’s always a cross-race effect.


17 posted on 10/31/2021 1:46:34 PM PDT by DesertRhino (Dogs are called man's best friend. Moslems hate dogs. Add it up....)
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To: monkeyshine

I’ll bet you that is not how the Jews of his day first interpreted the lowercase ‘j’.
I get his point, assuming an ‘ee cummings sort of humilty / modesty.


18 posted on 10/31/2021 1:49:50 PM PDT by lee martell
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To: where's_the_Outrage?

I was a delivery driver for an Italian restaurant for 7 years. My experience was that black women would seldom tip the old white delivery driver. Black men would tip if the woman they were with was white, but not if she were black.


19 posted on 10/31/2021 1:50:46 PM PDT by ASA Vet (Stolen Elections Have Consequences.)
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To: Signalman

Well known ... the worst tippers are Liberals.

Well known ... most blacks are liberals


20 posted on 10/31/2021 1:50:50 PM PDT by jcon40 (Machinery is only as good as its design and quality of parts. A citizen is only as good )
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